Support Engineer
Company: Collabera
Location: Irving, TX 75039
Posted on: May 15, 2013
Job Description:
Support Engineer Irving, TX 75039 Duration: 6 Months Job Description/ Responsibilities/ Day to Day Activities: Day to Day Activity: • Responsible for providing Support for complex products,
including escalated issues, mainly to end users, along with
developers and corporate customers and providing support via
telephone, written correspondence, and electronic media. • Works independently with limited supervision. Requirement: • Good Communication Skills - Spoken and written English and
Spanish (including technical writing) required. Portuguese
knowledge a plus. • Excellent demonstrated customer service skills. Effective
learning skills. Works well in a team environment. • Strong problem-solving skills. Business Purpose of the group: • Commercial Technical Support in Spanish to Latin American
business. Customer Focused culture. Skills/Qualification: Skill/Experience: • Minimum of 3 years of experience in systems development,
network operations, software support or I.T. consulting. • Three or more years of industry experience with MS Server
products. Knowledge of Win 7/8, Win Server 2012/2008/2003 or TMG
Server. • Knowledge of Win Internals and ability to debug user mode code
a plus. Qualification: • Bachelor's Degree in Comp. Science, Comp. Info. Sys., Math,
Engineering, Business, or related field, or equivalent
experience. For Further information regarding the job or to apply please
contact Krushant Soni at 973-889-5283 or email
Krushant.soni@collabera.com http://www.collabera.com
Keywords: Collabera, Seattle , Support Engineer, Computer , Irving, TX 75039, Washington
