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Support Analyst

Company: Collabera
Location: Redmond, WA
Posted on: May 15, 2013

Job Description:

Support Analyst

Redmond, WA

Duration:

3+ Open end contract

Job Description/ Responsibilities/ Day to Day Activities:

Work closely and consult with the product development and test teams, during both pre-release product cycles and post-launch operations to ensure the highest quality service.

Provide technical engineering support for the implementation, integration, and evolution of complex system architectures; design and maintain services support strategies; from implement to maintenance

Provide technical expertise for resolving critical production systems issues.

Provide systems statistical trending and analysis, i.e. server capacity and threshold, systems documentation maintenance, and the analysis and evaluation of new systems designs and technical strategies.

Required Skills:

2+ years direct operations experience

WTT Deployment Experience

Experience running or managing cloud or large scale enterprise level services with a demonstrated record of measurable success

Demonstrated success in cross group collaboration

Excellent communication skills with the ability to effectively communicate with all levels

A strong understanding of the inter-dependability of various systems and processes.

Ability to work under continual deadline constraints, working multiple projects simultaneously, and thrive in complex environments.

SQL

Advanced RCA

IIS

High Availability Clustering SQL / Hyper-V

For Further information regarding the job or to apply please contact Udit Joiser at 973-774-1090 or email udit.joiser@collabera.com

http://www.collabera.com

Keywords: Collabera, Seattle , Support Analyst, Computer , Redmond, WA, Washington


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