SeattleRecruiter Since 2001
the smart solution for Seattle jobs

Tax Expert I

Company: Intuit
Location: Seattle
Posted on: November 21, 2020

Job Description:

OverviewIf you re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You ll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

College degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes Associated topics: client, counselor, customer, loan review officer, mortgage loan, mortgage officer, mortgage servicing officer, personal banker iv, relationship, sale

Keywords: Intuit, Seattle , Tax Expert I, Accounting, Auditing , Seattle, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Remote Experienced Tax Preparer - Seasonal
Description: Job DescriptionOverview If you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You'll (more...)
Company: Intuit
Location: Shelton
Posted on: 11/25/2020

Senior IT Internal Auditor
Description: Senior IT Internal Auditor br br Location:Santa Barbara, CA, Boston, MA, or Seattle, WA br br At Sonos we want to create the ultimate listening experience for our customers and know that it starts (more...)
Company: Sonos
Location: Seattle
Posted on: 11/25/2020

Financial Advisor Apprenticeship
Description: Are you a transitioning Service Member or Veteran looking for a rewarding career in the Financial Services industry The Role You'll PlayAre you an ambitious Military Service Member or Veteran looking (more...)
Company: Transition Overwatch
Location: Seattle
Posted on: 11/25/2020


Credentialed Tax Professional - CPA, Enrolled Agent or Attorney - Remote
Description: Overview If you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Seattle
Posted on: 11/25/2020

Tax Preparer
Description: Overview If you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You'll advance our (more...)
Company: Intuit
Location: Shelton
Posted on: 11/25/2020

Senior Program Officer, Program Advocacy and Communications, Financial Services for the Poor
Description: At the Bill Melinda Gates Foundation we believe that by creating an environment for our employees to personally and professionally thrive, we will have maximum impact toward our missions to achieve (more...)
Company: The Bill & Melinda Gates Foundation
Location: Seattle
Posted on: 11/25/2020

Financial Pacific Leasing Equipment Valuation and Asset Recovery (Federal Way)
Description: Financial Pacific Leasing is seeking an Equipment Valuation and Asset Recovery to join our team in Federal Way This role is responsible for analyzing and determining repossession assignments tracking, (more...)
Company: Umpqua Bank
Location: Tacoma
Posted on: 11/25/2020

Work From Home - Experienced Tax Preparer
Description: Overview If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance our (more...)
Company: Intuit
Location: Shelton
Posted on: 11/25/2020

Senior Project Industrial Hygienist New
Description: Employer Golder Location REDMOND,WA Ref Starts Nov 5, 2020 Closes Dec 5, 2020 Job Category Banking Financial Services Job Type Permanent At Golder, we thrive on challenges. Golder is not just a place (more...)
Company: Golder
Location: Redmond
Posted on: 11/25/2020

Junior Financial Representative
Description: We're More Than Insurance At Mutual of Omaha, we're not afraid to step outside the box and release the potential for ultimate success. We are a Fortune 500 company that allows you to carve your own professional (more...)
Company: Mutual of Omaha
Location: Monroe
Posted on: 11/25/2020

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Seattle RSS job feeds