Billing and Collections Specialist

Company: Vouched
Location: Seattle
Posted on: January 17, 2022

Job Description:

At Vouched we are building a powerful identity verification platform to provide worldwide access to life's most critical services, including healthcare, benefits, and financial services. Vouched makes identity verification easy with a combination of a patent-pending AI cloud solution, at the edge ML, and APIs.

What we do
Verify thousands of people every day across multiple countries and industries providing access to critical services
Serve fast-growing startups, unicorns, and large enterprises, with a focus on providing fast, easy integration for developers
Run on a modern cloud infrastructure powered by automated integration and unit testing, provisioning, deployments, monitoring, and notifications
Drive to own the market and deliver a world-changing client and end-user experience

What you will do
Serve as the company's point of contact on accounts receivable and cash collections.
Manage accounts receivable, including accurate invoicing and payment applications, timely collections, resolutions of disputes and delinquency.
Responsible for the accuracy of customer account setups in Stripe, QuickBooks and Vouched dashboard to ensure correct invoicing. This involves reviewing customer contracts pricing, payment terms, other billing-related details, and any updates to customer information.
Monitor the Company's outstanding accounts receivable balance and issue weekly status reports to management.
Maintain steady communication with customers with outstanding account balances to arrange payments or resolve issues preventing payments and escalating important issues to the appropriate internal and external parties.
Establish and maintain a subscription deactivation and Accounts Receivable write-off schedule.
Continually drive improvements to billing and collections processes
Any other projects as assigned to help the Company meet its goals.

Requirements
Associates or Bachelor's degree or equivalent experience in Accounting
3+ years of combined industry billing, collections and AR experience, preferably with a SAAS company
Experience with QuickBooks (or similar accounting software), Stripe, and other financial systems
Proficient with Excel
Detail-oriented, and highly organized
Willingness to do hands-on work
Excellent communications and interpersonal skills
Initiative and drive to take on and tackle challenges independently
Ability to work collaboratively across departmental functions
Comfortable working with ambiguity in a fast-paced environment

Benefits
Flexible paid time off
Healthcare
Dental
Vision
401k
Equity compensation
Flexible remote, work-f rom-home arrangements
Parental leave

Keywords: Vouched, Seattle , Billing and Collections Specialist, Accounting, Auditing , Seattle, Washington