Anderson School Night Auditor
Company: McMenamins
Location: Bothell
Posted on: June 25, 2022
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Job Description:
TITLE: Night Auditor
REPORTS TO: Hotel Manager & General Manager
FLSA CLASS: Hourly Non-Exempt
The job duties described below are intended to describe the general
nature and level of work being performed by people assigned to this
job classification. They are not to be construed as an exhaustive
list of all responsibilities, duties, and skills required of this
position. All employees may be required to perform duties outside
of their normal responsibilities from time to time, as needed.
Description of the Position:
This position is responsible for the accounting of each night's
closing and serves as the hotel front desk clerk. Normally the
shifts for this position are between 11pm to 7am every day, but may
vary dependent on business need and manager's discretion. Duties
include: extensive computer work; trouble shooting inaccuracies;
documentation and communication; checking hotel guests in and out;
taking reservations in person or by phone; working multiple line
phone service; operating a POS terminal; handling money; cleaning;
stocking supplies; signing property keys, radios, and pagers in and
out to employees and guests; navigating guests around property
features; and most importantly, insuring the satisfaction of all
our guests. Since the auditor is at times the only employee besides
the Security guard on duty, this position also requires training on
emergency procedures and understanding and implementation of
McMenamins policies on crisis management. Due to the late night
hours of this position, the auditor must be self-motivated,
self-managing, be able to prioritize tasks and must stay alert and
awake throughout the shift. Above all this position requires a
positive attitude and dedication to providing excellent customer
service in person, on the telephone, or by other means of
correspondence. This job can be hard physical work and requires
mental agility and the ability to effectively multi-task in a fast
paced and deadline oriented environment. The night auditor must
also have the ability to work well independently and as a member of
a team. Each employee will be expected to perform their job in a
safe manner and report any safety concerns to Management. All
McMenamins employees will also be expected to keep current on all
company events, history, and products. Other duties are assigned by
the Manager.
Requirements of the Job:
* Previous night audit, hotel or accounting experience is
required
* First Aid CPR certification required
* Excellent attention to detail
* Ability to solve routine problems quickly and effectively while
adhering to company policy
* Excellent customer service skills
* Accurate accounting cash handling skills
* Knowledge of and comfort with computers
* Flexible schedule including evening, graveyard, weekend and
holiday availability required
* Work effectively independently or as a member of a team
Essential Functions of the Job:
* Provide excellent customer service
* Accurate and timely accounting of all nightly closings
* Ability to remain calm and friendly in stressful situations
* Work alone during late night/ overnight hours
* Ability to communicate clearly effectively
* Must have a value for diversity and the ability to work with
individuals from different backgrounds
* Extensive computer use, including extensive keyboard usage and
the ability to use spreadsheets
* Working on your feet for long periods including standing, walking
and stair climbing
* Traveling between individual departments on the property to
gather needed information
* Extensive phone use including managing multi line phones
* Safely lift and carry heavy objects with the help of another
person if necessary
* Ability to perform regular front desk duties outside the scope of
night audit accurately
Most importantly, this job requires a positive attitude a value for
diversity, and a commitment to excellent customer service. Each
employee is expected to come to work ready to have fun and be a
positive force.
YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH
OR WITHOUT REASONABLE ACCOMMODATION
Keywords: McMenamins, Seattle , Anderson School Night Auditor, Accounting, Auditing , Bothell, Washington
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