MD Product Management and Experience Design
Company: Alaska Airlines
Location: Seattle
Posted on: June 25, 2022
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Job Description:
**Company** Alaska Airlines**The Team**Guided by our purpose,
core values, and leadership principles, we are creating an airline
people love. Our corporate teams set the strategies and operational
plans to ensure the success of our company. Whether we use our
expertise in accounting, human resources, finance, planning, legal,
marketing, or any of our operational divisions, our shared passion
for travel and our guests is what motivates us to achieve
excellence each day. If you share our passion for creating an
airline people love, we want to hear from you.**Role Summary**The
Managing Director, Product Management and Experience Design &
Research directs a distributed team responsible for delivering on
an inspiring vision and strategy that seamlessly connects our guest
to travel while accelerating Alaska Airlines and Horizon Air
towards our collective objectives. This senior leadership role will
establish a long-term digital product and design strategy that
delivers world-class experiences that are the primary driver for
demand and revenue generation, self-service and loyalty while
supporting multiple business units across the organization.This
Managing Director leads a digital department which includes product
management, product design, guest research and insights that drives
a multi-billion revenue stream as well as self-service and loyalty
experiences for all of our guests. The leader will work with
multiple business units across the Commercial organization
including Marketing & Advertising, Guest Products, Lounge, Food &
Beverage, Loyalty, Alliances, Revenue Management, Revenue Strategy
& Products, Guest Care, Loyalty, ITS and Airport Operations.**Key
Duties**+ Develops and executes multi-year digital product vision &
strategy ensuring it aligns with overall company vision and
strategy that accelerates the company toward its objectives.+
Provides organization with a competitive advantage by operating
both strategically and tactically in a dynamic environment.+
Partners closely with commercial, operational, engineering and
executive leadership to build a well-defined and integrated product
forecast that delivers on the vision.+ Coaches and develops people
through ongoing feedback, focusing on fostering strategic and
systems thinking, development of talent, and succession planning
across teams and functions.+ Oversees the coordination and
implementation of numerous, concurrent and highly visible products
accelerating the organization towards our objectives.+ Influences
across company and provides recommendations to executive leaders in
order to define the vision, goals, and strategies that will enable
AAG to excel as an innovator in the travel industry.+ Partners with
the technology leadership team to develop and oversee
implementation of technical and organizational strategies.+ Shapes
the culture of the team through diversity, inclusion, empathy,
compassion and action.+ Ensures resources are matched with product
delivery and product sustaining needs.+ Builds and maintains a
strong relationship with strategic vendor partners.+ Leads a team
based in multiple locations.+ Owns and manages the product and
design budget.**Job-Specific Experience, Education &
Skills****Required**+ A minimum 10 years of experience in product
management experience with progressively larger scopes of
responsibility+ 5 years of people leadership experience+ Bachelor's
degree, or willingness to attain a Bachelor's degree within six
years of start date+ Demonstrated ability to create and lead
diverse teams+ Knowledge and understanding of product-based
delivery, platforms as products and agile product development+
Expertise in product management, product discovery and delivery,
product design as well as quantitative and qualitative research+
Experience building multi-year product and design strategy that
delivers significant business value while lowering structural costs
to the organization through digital channels+ Deep understanding of
all aspects of delivering digital solutions through globally
sourced, multi-vendor model+ Proactive leader with a demonstrated
ability to oversee a portfolio of complex and transformative
products and measure their performance+ Extensive experience
effectively partnering with executive leaders and affecting
business results through digital+ Ability to cut through complexity
and ambiguity, prioritize effectively, set clear goals, and operate
in an agile fashion+ Ability to lead and inspire technology leaders
and their teams to achieve their fullest potential+ Demonstrated
ability to develop a culture of superior customer service+
Excellent verbal, written, and interpersonal communication skills+
High school diploma or equivalent+ Minimum age of 18+ Must be
authorized to work in the U.S.**Job-Specific Leadership
Expectations**+ Embody our values to own safety, do the right
thing, be kind-hearted, deliver performance, and be remarkable.+
Inspirational leader who will promote the Alaska values, act with a
high sense of urgency, and have unquestionable integrity.+ Strong
cross-divisional team leader who drives excellence, develops,
mentors, and coaches others, and can create excitement around a
compelling technology vision in a collaborative, team-oriented
fashion.**COVID-19 Vaccination Requirement**Where permitted by
applicable law, new hires must have received the COVID-19 vaccine.
The Company will provide reasonable accommodations to qualified
employees with disabilities or for a sincerely held religious
belief.**Total Rewards**_Alaska Airlines and Horizon Air pay and
benefits can vary by company, location, number of regularly
scheduled hours worked, length of employment, and employment
status._+ Competitive total rewards package+ Medical, dental and
vision benefits+ 401k match program+ Monthly incentive pay plan+
Annual incentive pay+ Equity grants+ Generous paid time off+
Unlimited confirmed travel privileges on Alaska Airlines & Horizon
Air+ Lounge membership**FLSA Status** Exempt **Employment Type**
Full-Time **Regular/Temporary** Regular **Location** Seattle
**Equal Employment Opportunity** Alaska Airlines and Horizon Air
are proud to be an Equal Employment Opportunity and Affirmative
Action employer that is committed to diversity, equity, and
inclusion. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex (including
pregnancy, sexual orientation, gender identity, and gender
expression), national origin, age, protected veteran or disabled
status, genetic information (including family medical history) or
other legally protected characteristics. Qualified applicants with
criminal histories will also be considered for employment,
consistent with applicable federal, state, and local law. People of
color, women, LGBTQIA+, immigrants, veterans and persons with
disabilities are encouraged to apply. We are an E-Verify -
employer, where required by law. **L:** \#LI-JM1 Note: any salary
range estimates not listed under Starting Rate in the job posting
are provided solely by LinkedIn and are not official and have not
been verified by Alaska Airlines or Horizon Air. **Requisition
Type** Executive **Job Locations** _USA-WA-Seattle_ **Requisition
ID** _2021-7146_ **Category** _Corporate & Operations_
Keywords: Alaska Airlines, Seattle , MD Product Management and Experience Design, Accounting, Auditing , Seattle, Washington
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