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Project Management Specialist (Subject Matter Expert or Senior), Customer Integration

Company: Boeing
Location: Seattle
Posted on: September 23, 2022

Job Description:

Project Management Specialist (Subject Matter Expert or Senior), Customer Integration

The Boeing Company

Job ID:

Date Posted:

USA - Long Beach, CA, USA - Plano, TX, USA - Seattle, WA

Job Description Qualifications:

Boeing Global Services (BGS) is seeking motivated and talented Project Management Specialists to join our Commercial Modifications & Customer Integration team. This team is focused on bringing together flawless execution of the four modifications product lines (Avionics, Interiors, Connectivity, and Airframe, Performance & Systems (AP&S)), supply chain, engineering and in some cases MRO Execution that provide maximum lifecycle value and enable commercial airplane operators to meet the usage demands of its flight crews and passengers. In this role, the focus will be on delivering a market-leading total customer experience. The team manages all Program relationships and interactions with customers (internal & external), in collaboration with Boeing Sales & Marketing teams (BCA & BGS) and Mods Product Line teams to drive growth and revenue performance to meet or exceed the business plan to truly delight our customers.

Our teams are currently hiring for a broad range of experience levels including: Subject Matter Expert (Level 4) and Senior (Level 5) Project Management Specialists.

In joining us you will be part of a diverse multi-disciplined team of engineers and project managers, operating in an agile environment, using the latest tools and methodologies! Develop your technical competence as well as your leadership skills at a company with huge potential for long-term career growth. At Boeing, we value your curiosity, your determination, and your imagination. #TheFutureIsBuiltHere

Position Responsibilities

Duties will include (but are not limited to):

  • Prime point of contact for Boeing customer
  • Manage customer expectations and deliverables
  • Modification SOW, configuration and change management owner
  • Responsible for the comprehensive execution of schedule and cost performance, including estimate at complete
  • Risk, Issues and Opportunity management
  • Use written & communication skills to effectively develop product or services statement of work (SOW) that will satisfy airline customer requests
  • Work with the Airline Customer and the modifications Integrated Product Team (IPT) to develop SOW and ensure the overall proposal quality and accuracy relative to deliverables, capacity, costs and schedule prior to customer offer
  • Identify and manage future changes to statement of work and incorporate lessons learned for future offerings
  • Upon Customer acceptance of a product or service, this person will lead customer engagement, manage performance metrics to plan, identify and coordinate resources required, and coordinate with internal and external customers to drive performance
  • Close interaction with engineering, suppliers, airline customers, Q/A, operations, finance and airplane regulators
  • Support global customers across all major regions: Americas, Europe, Middle East, Africa, Asia-Pacific

    This is a hybrid position that allows telecommuting. The selected candidate will be required to perform some work onsite at Seattle, WA, Long Beach, CA, or Plano, TX.

    The position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. - 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee.

    Basic Qualifications (Required Skills / Experience):
    • 5+ years' experience in a role requiring project / program management skills
    • 5+ years' experience working in an environment with competing and changing priorities
    • 5+ years' experience developing and maintaining relationships and partnerships with customers, stakeholders, peers and partners
    • 3+ years' experience developing & delivering presentations to senior leaders

      Preferred Qualifications (Desired Skills / Experience):
      • 10 or more years' related work experience or an equivalent combination of education and experience
      • Project Management Professional (PMP) credential is a PLUS
      • Experience working in a cross functional environment
      • Experience in contracts and proposals

        Typical Education & Experience:

        Subject Matter Expert (Level 4)

        Bachelor's degree and typically 10 or more years' related work experience, a Master's degree and typically 8 or more years' related work experience or an equivalent combination of education and experience.

        Senior (Level 5)

        Bachelor's degree and typically 15 or more years' related work experience, a Master's degree and typically 13 or more years' related work experience or an equivalent combination of education and experience.


        Relocation assistance is not a negotiable benefit for this position. Candidates must reside within proximity to one of the listed Boeing locations or relocate at their own expense.

        Drug Free Workplace:

        Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.


        This position is for 1st shift.

        Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.

        No relocation available

        Export Control Requirement:

        Safety Sensitive:
        This is not a safety sensitive position

        Contingent Upon Award Program
        This position is not contingent upon program award

        Experience Level:
        Individual Contributor - 4

        Job Type:

        Job Code:
        WASMI4 (P20)

        Equal Employment Opportunity:

        Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website.

        Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning

        Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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        Boeing Policy on EEO - Boeing EEO Policy

        Affirmative Action and Harassment - Boeing Affirmative Action and Harassment

        Boeing Participates in E - Verify
        • English - E-Verify (English)
        • Spanish - E-Verify (Spanish)

          Right to Work Statement
          • English - Right to Work (English)
          • Spanish - Right to Work (Spanish)

Keywords: Boeing, Seattle , Project Management Specialist (Subject Matter Expert or Senior), Customer Integration, Accounting, Auditing , Seattle, Washington

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