Senior Claims Manager
Company: Grange Insurance Association
Location: Seattle
Posted on: April 7, 2026
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Job Description:
Join Grange Insurance Association, a well-established leader in
the insurance sector for over 130 years! Headquartered in the city
of Seattle, with a footprint stretching across six Western states,
we've been protecting families, farms, and businesses with
unwavering commitment. As you embark on a fulfilling career with
Grange, discover why our average employee tenure surpasses a
decade. Make your mark with an organization that values quality,
service, and the lasting impact you can bring! Position Overview:
The Senior Claims Manager is responsible for leading a team of
adjusters and/or managers while providing advanced technical
oversight, project leadership, and analytical insight to
continuously enhance the claims experience. The ideal candidate is
forward-thinking and has a proven track record of successfully
guiding teams through complex, litigated and non-litigated
Commercial and Personal lines Casualty claim files. A Few Key
Responsibilities (Essential Functions): Operations & File
Management * Oversee daily claims operations, ensuring balanced
workloads and high-quality file handling. * Identify and monitor
high-severity/complex claims; participate in reserving and
resolution discussions. * Implement and maintain quality assurance
through monthly audits. Leadership & Strategy * Contribute to
Claims Leadership vision, strategy, planning, and goal execution. *
Lead process improvement initiatives and drive performance
enhancements through data analysis. Collaboration & Relationship
Management * Partner with independent service providers for timely,
accurate claims resolution (casualty, property, auto, catastrophe)
* Build and maintain strong relationships with agents,
policyholders, vendors and internal teams. Qualifications & Skills:
REQUIRED: * Bachelor's degree and 5 years prior experience handling
large, complex litigated and non-litigated Commercial and Personal
lines claims and 5 years of management experience; experience may
substitute for education * Demonstrated success in leading teams to
achieve and exceed organizational goals through strong execution
and results-driven leadership. * Strong customer service
orientation, including internal and external customers. * Ability
to communicate effectively with all levels of the organization,
customers, vendors and service providers. * Ability to quickly
adapt to changing priorities. * Possess a comprehensive knowledge
of Commercial and Personal lines insurance contracts. * Strong
project and analytical experience in identifying solutions to
improve the claims experience. * Working proficiency in the
Microsoft suite of products including Word, Excel, PowerPoint, and
Outlook Comprehensive Benefits: * Pay Range: $79,276 - $147,228 *
Flexible hybrid work schedule (3 days per week in Seattle office
required) * Medical, Dental, and Vision plans * 401(k) plan with up
to 5% match * Employer sponsored LTD, life insurance, and AD&D
* Discretionary profit sharing and bonuses * Fully subsidized ORCA
card and/or free parking for Seattle employees * Education
Reimbursement * On-Site Fitness Center * Opportunities for career
growth and advancement within the organization. * A supportive and
collaborative work environment. * Ongoing training and professional
development opportunities. How to Apply: If you are passionate
about helping people, have a strong understanding of casualty
claims, and are ready to join a dynamic team, we encourage you to
apply. Grange Insurance Association is an equal opportunity
employer and welcomes all qualified candidates to apply. Grange
Insurance Association is committed to ensuring a diverse and
inclusive workplace where all employees are treated with respect
and dignity. We encourage applications from candidates of all
backgrounds and experiences. Compensation details: 79276-147228
Yearly Salary PI7dfd60965afa-29400-39884799
Keywords: Grange Insurance Association, Seattle , Senior Claims Manager, Accounting, Auditing , Seattle, Washington
