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Night Auditor

Company: Benchmark Hospitality
Location: Woodinville
Posted on: July 13, 2018

Job Description:

Benchmark---s company culture is central to our management philosophy. The company---s stated purpose is ---to provide an entrepreneurial environment where determined people dare to create, share, and build futures.To be the ---benchmark--- by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.Job Description Summary:Willows Lodge in Woodinville is seeking an experienced night auditor for a full time position. Are you a night person? Do you have experience in accounting, customer service, and hotels? This may be just the position for you. The hours are from 11PM - 7AM.Job Description:--ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • --Handles and processes guest check in and check out in accordance with Preferred Standards.
  • --Assists guests with luggage when needed.
  • --Valet guest cars when needed.
  • --Responds to and relays all guest requests and complaints.
  • --Handles cash transactions.
  • --Answers front desk telephones. Takes reservation calls.
  • --Supervises and oversees night security and responds to any security problems.
  • --Completes shift checklist in a timely manner and turns in at end of shift.
  • --Reviews all front desk updates and posting and corrects if necessary.
  • --Reviews Barking Frog and Lounge tickets and correct if necessary.
  • --Reviews all front desk and restaurant credit card transactions and balances.
  • --Posts all necessary charges.
  • --Completes bucket check before posting room/tax.
  • --Checks folios (diverted phones, misc. posting, honor bar control, suspense folio, etc.) and adjusts or--transfers--to the appropriate folio.
  • --Completes banquet break down.
  • --Completes sales worksheet and turns in.
  • --Completes journal entries.
  • --Breaks down promo tickets.
  • --Completes SMS Backup (daily).
  • --Runs final reports and distributes to appropriate departments.
  • --Prints Flash report and distributes to appropriate personnel.
  • --Posts Flash report and Daily Wire to the Intranet.
  • --Rebuilds availability.
  • --Submit credit card batches.
  • --Cleans up area and reviews front office procedures.
  • --Follows Preferred Hotels standards in all components of Front Desk responsibilities.
  • --Relays any pertinent information to next shift.
  • --Prepares and delivers room service orders as needed.
  • --Delivers newspapers to rooms.
  • --Completes coffee setup at desk.
  • --Notifies Rooms Manager of any supply needs.
  • --Attends scheduled meetings.SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilities.QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEAssociate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.LANGUAGE SKILLSAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.MATHEMATICAL SKILLSAbility to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually quiet.

    Keywords: Benchmark Hospitality, Seattle, Night Auditor, Accounting, Auditing, Woodinville, Washington

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