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Senior Online Producer

Company: Soulbound Studios
Location: Bellevue
Posted on: November 11, 2019

Job Description:

This is an exciting opportunity to join a team that is reimagining the MMORPG genre! Are you ready to be a part of the next evolution in MMOs? Do you want to engage a committed and lively online community with novel experiences that draw players further into a virtual world? Is the pressure of live operations an environment where you thrive? You could be the lighthouse that guides our ships!

Soulbound Studios is seeking a full-time Senior Producer to join the dedicated team developing Chronicles of Elyria. We are offering competitive compensation, benefits, a company culture that values healthy work-life balance, and a convenient Bellevue, WA location.

This position requires the ability to operate with a high degree of autonomy to deliver superior-quality, well-tested, and polished interactive online experiences for the epic MMO, Chronicles of Elyria. The Senior Outreach Producer will work with our online experiences group, which is responsible for day-to-day operations of our website, community engagement, customer support, live ops, marketing, and publishing. The right candidate can lead projects and initiatives with a customer-centric approach.

You'll have the reins of a cross-functional team to deliver the innovative, engaging, and scalable experiences our community expects. As the point person for key projects you will work alongside multiple partners to ensure content featured on the site is up to date, relevant, and on-brand.

Come join the team that's re-defining MMOs!


  • 5+ years of experience as an internal Producer/Sr. Producer
  • 2+ years of handling live operations
  • Previous management experience with strong project management skills and an understanding of the subtle needs of art, engineering, audio, QA, game design, finance, and marketing
  • Experience delivering a digital publishing experience across the full content lifecycle - plan, write/produce, release, test, optimize, and measure
  • Creativity, great critical thinking skills, and a desire to question assumptions
  • Endless levels of empathy, patience, and integrity, and a rock-solid set of ethics
  • Proven ability to multi-task, prioritize effectively, and anticipate evolving deadlines and deliverables
  • Able to work with limited supervision and use independent judgment outside of established procedures when necessary
  • Ability to self-motivate and motivate others
  • Strong analytical and problem-solving ability
  • Detail-oriented and organized
  • Comfortable dealing with ambiguity and expelling uncertainty for the team
  • Results oriented, focused, and composed under pressure
  • Customer-first mentality and marked passion for video games
    • Experience with Kickstarter or crowdfunded games
    • Experience managing agile teams, running agile/scrum processes, and coordinating multiple small team efforts
    • Previous experience producing an MMORPG
    • Experience with CMS, web analytics, and familiarity with tools such as JIRA/SAP/Slack
    • Literacy in performance data metrics, and how data can be used to deliver personalized and optimized experiences
    • HTML and CSS, basic understanding of web design
      • Oversee day-to-day live ops
      • Drive the creation and maintenance of the overall development plan for an interdisciplinary development team in a live operating environment
      • Liaise with internal/external teams to sync, plan, build and publish effective digital content and support for marketing campaigns
      • Track and respond to performance data to ensure initiatives are reaching the right audience and meeting business goals
      • Clear roadblocks that prevent the team from achieving excellence
      • Balance schedules with team morale in order to ensure a high quality of life
      • Drive each release, ensuring the correct balance of time, quality, and cost
      • Identify new business opportunities (new platforms, content types, trends, etc.) and maintain editorial calendar
      • Perform operation tasks as needed: localization, site QA, vanity URL setup, keyword optimization
        About Chronicles of Elyria
        Chronicles of Elyria is an in-development, persistent world, role-playing game designed from the ground up to address the many problems and shortcomings in today's conventional MMORPGs.

        Rather than being grindy and repetitive, Chronicles of Elyria allows players to make meaningful choices about the role they play in the world and, in turn, their choices have meaningful consequences on those around them. Not just a theme park or sandbox MMO, we define Chronicles of Elyria as an event-driven world, with a gripping narrative that is experienced across multiple in-game lifetimes as your characters are born, age, and die.

        With a functioning ecosystem, a closed economy with finite resources, and a political system that lets players engage in the Dance of Dynasties, Chronicles of Elyria is the game MMO players have long been waiting for - a game in which their choices and presence matters in the world.

Keywords: Soulbound Studios, Seattle , Senior Online Producer, Accounting, Auditing , Bellevue, Washington

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