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Client Service and office management

Company: Interim HealthCare
Location: Seattle
Posted on: May 14, 2022

Job Description:

Interim HealthCare has expanded into Seattle, WA providing personal care and skilled services to seniors and individuals with special needs in the comfort of their homes. We are currently seeking a full-time Client Services Representative (CSR) who plays a key part in providing office support functions to our team and customers, in addition to building working relationships with our caregivers, referral sources, and clients and patients. If this is something you are interested in hearing more about, please continue reading and apply today. -Key Responsibilities for the CSR:

  • Communicate Interim HealthCare's mission and capabilities to inquiring clients/patients via phone.
  • Maintain a consistent recruitment process for field staff: conduct interviews and new hire orientations.
  • Responsible for scheduling all employee for open shifts -and assists management with office management
  • Assists management with payroll and billing duties as needed
  • Maintain customer relationships in an ongoing effort to drive higher levels of customer satisfaction.
  • Regular written and verbal communications with clients, employees and referral sources.
  • Participates in home evaluations with new inquiries -as needed with office staff.
  • Supervises, develops, motivates and evaluates the client service staff. -Coordinates training/education to enable staff to achieve assigned goals. - - - -
  • Analyzes and evaluates client service operations to ensure standards are adhered to.
  • Performs all office functions in compliance with federal, state, local laws, JCAHO regulations and all polices, procedures and standards of Interim HealthCare.
  • Meets routinely with owner and business development rep to review office procedures and discuss potential strategies to increase market share.
  • Completes other assignments as requested and assigned.Support and BenefitsThe Interim HealthCare of Seattle team is committed to providing the best home care services in the following county(s): Seattle; Renton, Shoreline. - This position offers:
    • Competitive Salary / Benefits Package
    • Local owner/operator support
    • Free educational and career development eLearning opportunities
      • Bachelor Degree or equivalent years of training and work experience.
      • One (1) year experience as a Client Service Supervisor or three (3) years successful business experience in healthcare, temporary help or related industry.Support and BenefitsThe Interim HealthCare of Seattle team is committed to providing the best home care services in the following county(s): Seattle; Renton, Shoreline. - This position offers:
        • Competitive Salary / Benefits Package
        • Local owner/operator support
        • Free educational and career development eLearning opportunities -Education & Experience Requirements
          • Associate Degree or established track record of work experience.
          • One (1) year experience in healthcare, temporary help, or related industry experience.
          • One (1) year of office experience with employee supervision skills.
          • Proven ability to work independently with minimal supervision.To learn more about us, please visit or call/email the 206-455-9100, or .Interim HealthCare is an EOE

Keywords: Interim HealthCare, Seattle , Client Service and office management, Administration, Clerical , Seattle, Washington

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