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Office Experience Coordinator

Company: Pitchbook
Location: Seattle
Posted on: May 16, 2022

Job Description:

At PitchBook we work to provide global professionals with comprehensive data on the entire venture capital, private equity and M&A landscape so they can discover and execute opportunities with confidence. We credit our success and rapid growth to our cutting-edge products, customer centered attitude and ability to embrace and drive change.In just over a decade, PitchBook has reached over 1,450 global employees with offices worldwide, and we're not slowing down! Consistently recognized as a Best Place to Work, our culture is at the heart of our success and is driven by excellence, inclusion and fun. At PitchBook we're committed to fostering an open and collaborative work environment.About the Role:As an Office Experience Coordinator, you are the first impression of the Seattle Office for our employees, guests and candidates. Your welcoming demeanor and positivity play a vital role in helping share and shape PitchBook's culture. You embrace our PitchBook values and embrace change to improve processes and experiences while providing the support to help customers (internal & external) win. You'll be the go-to resource for employees and a reliable member of the People Team.At PitchBook, our candidates and employees are our customers and customers are king! The People Team supports the entire employee journey from attracting candidates to retaining and developing our employees. We work to foster a culture of collaboration, growth and inclusion by developing and executing employee centric programs that are as impactful as they are fun. Our goal is to make the jobs of our coworkers easier by doing ours with a passion.Primary Responsibilities:

  • Provide front office administrative and operations support
  • Greet guests and candidates with a smile
  • Be the go-to resource and "signpost" for employees and visitors
  • Provide exceptional customer service to employees and guests in all matters and communications
  • Support the People Team in administrative requests, engagement initiatives and event support
  • Effectively and accurately coordinate logistics, scheduling, catering and communication for engagement and training programs and other initiatives as requested
  • Assist with People Team vendor management and communication
  • Manage organizational efficiencies for new employee orientation including but not limited to travel arrangements, communications and signage
  • Respond to customer and inbound email requests for PitchBook and varying departments in a polite and timely manner
  • Partner with PitchBook and facilities admin team as needed
  • Process monthly billing and budgeting for People Team
  • Keep the reception area tidy and organized
  • Support the vision and values of the company through role modeling and encouraging desired behaviors
  • Participate in various company initiatives and projects as requestedSkills and Qualifications:
    • 2+ years of previous experience in Office Administration or Customer Service
    • Bachelor's degree or equivalent experience preferred
    • Visible passion for workplace happiness and desire to foster a work environment consistent with PitchBook's core values
    • Strong organizational skills including effective time management and prioritization of duties
    • Ability to remain flexible in a constantly changing environment
    • Proactive and solution-oriented - anticipate needs
    • Ability to take direction and work independently on assigned tasks
    • A "no job is too big or too small" attitude
    • Proficiency with the MS Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily. Experience with Envoy, Slack and Zendesk a plusIf you are ready to start the conversation about how you might contribute to all the happenings at PitchBook, submit your resume today! PitchBook appreciates and respects diversity, and as such, we are an equal opportunity employer.#LI-BL1

Keywords: Pitchbook, Seattle , Office Experience Coordinator, Administration, Clerical , Seattle, Washington

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