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Senior Administrative Assistant

Company: Boston Consulting Group
Location: Seattle
Posted on: May 16, 2022

Job Description:

WHAT YOULL DOYou are essential to our office, essential to our success. We are Boston Consulting Group (BCG), a 50-years young strategy consulting firm. Over the past few years, BCG has been ranked #1 in Consulting Magazines annual "Best Firms to Work For" survey, #12 on Glassdoor's Best Places to Work list.

While we are proud of our heritage, we are even more excited about our future, and if you are the person we are looking for, wed be excited to share it with you. In this role, you are the backbone of the function, ensuring that the Managing Director & Partners (MDPs) and the Partners you support have what they need to seamlessly serve the needs of our clients, and meet their internal commitments and goals. You anticipate the needs of your customers, look ahead and prevent problems from arising. This position involves scheduling (and rescheduling) meetings, booking (and unbooking) travel, managing case team logistics, keeping track of time and expenses, and keeping up with the fast pace of our Consulting Team.

We operate in a hybrid model, meaning you'll be in the office about half of the time and have flexibility to work remotely (if you choose) for the other part of the week. While in the office, you will be surrounded by a community of intelligent, highly motivated and service-minded people. Sr. AAs help shape our culture by actively participating in office life, and collaborate across functions to help fellow Business Services Team (BST) members. Our philosophy is to grow by growing others, and you will serve as role models to more junior members of the Admin team. We work hard together, and we go out of our way to support each other - we want everyone to be successful, individually and as a team.

We wont define a career path for you - but some of our Sr. AAs weve hired in this role have gone on to have long and successful careers as Executive Assistants at BCG; others have gone into work in one of our many Practice Areas; some have managed teams or rotated through a number of other functions. Your career at BCG will be at the intersection of your skills and desires and the needs of our business; it will only be limited by your investment.YOURE GOOD AT

Proactive calendar management in a fast-paced, high volume, and ever-changing client service environment:Organizing and scheduling client and internal meetings and eventsCoordinating end-to-end travel needs, including booking all travel and hotels, directions, commuting time and ground transportationProcessing timesheets and expenses on a timely basisSupporting administrative aspects of MDP and Partners' internal commitments: practice area activities, BCG leadership committees, recruiting, etc.Building effective working relationships with key stakeholders (this will be crucial to your success!):MDPs and Partners - understand preferences relating to travel, calendar, client work, etc.; learn business priorities and objectivesClients and their Assistants - facilitate the scheduling process and relevant communications with friendly professionalism and high attention to detail; build client relationshipsEA and AA peers - work together to support other Partners, Principals and BST leaders on the case team; provide back-up support to other assistant team membersBST peers and internal resources - obtain and share information with wider team as needed; help case team navigate internal resourcesProactively leaning in to support high leverage activities for MDPs and Partners (this will vary by need):Assisting with account planning and client relationship management Conducting research and gathering information Assisting with the creation and preparation of client team materials - slides, proposals, onboarding decks, including proofreading and copying/bindingAdditional items that you (or the MDPs) feel may be helpful - be creative and think outside the boxActing as a thought partner and trusted advisor to MDPs, Partners, their teams and others at BCGKeeping them informed of critical information they may not be aware ofGuiding them toward making right decisions about use of timeTaking initiative to bring things "from the back burner to the front burner" for your customersPerforming other duties as assigned or required, including some personal support for any MDPs you may support; responsibilities will vary.YOU BRING (EXPERIENCE & QUALIFICATIONS)
Bachelors degree, strongly preferredDemonstrated customer service experienceMinimum of 2 years of experience in a fast-paced environment (extremely fast paced!), supporting executives, strongly preferredDO THESE BEHAVIORS/MINDSET EXPECTATIONS RESONATE WITH YOUR SKILLS AND EXPERIENCE?
High customer service orientation - highly responsive, strong interpersonal and communication skills, wants to deliver great results at all times; obsessed with acts of serviceStrong intellectual curiosity - a hunger and desire to always be learning, experiencing and growingInsightful - drives the business forward by connecting the dotsOrganized - excellent at time and project management, has clear systems and composure to deal with multiple tasks at once and ensures everything gets done in a timely mannerSweats the small stuff - strong attention to detail and accuracy, particularly when under pressure Relationship-oriented - ability to develop effective working relationships with the Consulting Team, clients, and the wider Business Services Team (BST) to help build trust, open doors, and create opportunityTeam player - proactively seeks opportunities to help others; will go above and beyond in order to get the job doneLives and breathes our values - open and inclusive to all members of the team and support them as equalsCommitted to improving the status quo - we respect and hire people who are willing to ask questions or make suggestions, even if it is turned down

Keywords: Boston Consulting Group, Seattle , Senior Administrative Assistant, Administration, Clerical , Seattle, Washington

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