Senior Administrative Assistant
Company: Boston Consulting Group
Location: Seattle
Posted on: May 16, 2022
Job Description:
WHAT YOULL DOYou are essential to our office, essential to our
success. We are Boston Consulting Group (BCG), a 50-years young
strategy consulting firm. Over the past few years, BCG has been
ranked #1 in Consulting Magazines annual "Best Firms to Work For"
survey, #12 on Glassdoor's Best Places to Work list.
While we are proud of our heritage, we are even more excited about
our future, and if you are the person we are looking for, wed be
excited to share it with you. In this role, you are the backbone of
the function, ensuring that the Managing Director & Partners (MDPs)
and the Partners you support have what they need to seamlessly
serve the needs of our clients, and meet their internal commitments
and goals. You anticipate the needs of your customers, look ahead
and prevent problems from arising. This position involves
scheduling (and rescheduling) meetings, booking (and unbooking)
travel, managing case team logistics, keeping track of time and
expenses, and keeping up with the fast pace of our Consulting
Team.
We operate in a hybrid model, meaning you'll be in the office about
half of the time and have flexibility to work remotely (if you
choose) for the other part of the week. While in the office, you
will be surrounded by a community of intelligent, highly motivated
and service-minded people. Sr. AAs help shape our culture by
actively participating in office life, and collaborate across
functions to help fellow Business Services Team (BST) members. Our
philosophy is to grow by growing others, and you will serve as role
models to more junior members of the Admin team. We work hard
together, and we go out of our way to support each other - we want
everyone to be successful, individually and as a team.
We wont define a career path for you - but some of our Sr. AAs weve
hired in this role have gone on to have long and successful careers
as Executive Assistants at BCG; others have gone into work in one
of our many Practice Areas; some have managed teams or rotated
through a number of other functions. Your career at BCG will be at
the intersection of your skills and desires and the needs of our
business; it will only be limited by your investment.YOURE GOOD
AT
Proactive calendar management in a
fast-paced, high volume, and ever-changing client service
environment:Organizing and scheduling client and internal meetings
and eventsCoordinating end-to-end travel needs, including booking
all travel and hotels, directions, commuting time and ground
transportationProcessing timesheets and expenses on a timely
basisSupporting administrative aspects of MDP and Partners'
internal commitments: practice area activities, BCG leadership
committees, recruiting, etc.Building effective working
relationships with key stakeholders (this will be crucial to your
success!):MDPs and Partners - understand preferences relating to
travel, calendar, client work, etc.; learn business priorities and
objectivesClients and their Assistants - facilitate the scheduling
process and relevant communications with friendly professionalism
and high attention to detail; build client relationshipsEA and AA
peers - work together to support other Partners, Principals and BST
leaders on the case team; provide back-up support to other
assistant team membersBST peers and internal resources - obtain and
share information with wider team as needed; help case team
navigate internal resourcesProactively leaning in to support high
leverage activities for MDPs and Partners (this will vary by
need):Assisting with account planning and client relationship
management Conducting research and gathering information Assisting
with the creation and preparation of client team materials -
slides, proposals, onboarding decks, including proofreading and
copying/bindingAdditional items that you (or the MDPs) feel may be
helpful - be creative and think outside the boxActing as a thought
partner and trusted advisor to MDPs, Partners, their teams and
others at BCGKeeping them informed of critical information they may
not be aware ofGuiding them toward making right decisions about use
of timeTaking initiative to bring things "from the back burner to
the front burner" for your customersPerforming other duties as
assigned or required, including some personal support for any MDPs
you may support; responsibilities will vary.YOU BRING (EXPERIENCE &
QUALIFICATIONS)
Bachelors degree, strongly
preferredDemonstrated customer service experienceMinimum of 2 years
of experience in a fast-paced environment (extremely fast paced!),
supporting executives, strongly preferredDO THESE BEHAVIORS/MINDSET
EXPECTATIONS RESONATE WITH YOUR SKILLS AND EXPERIENCE?
High customer service orientation -
highly responsive, strong interpersonal and communication skills,
wants to deliver great results at all times; obsessed with acts of
serviceStrong intellectual curiosity - a hunger and desire to
always be learning, experiencing and growingInsightful - drives the
business forward by connecting the dotsOrganized - excellent at
time and project management, has clear systems and composure to
deal with multiple tasks at once and ensures everything gets done
in a timely mannerSweats the small stuff - strong attention to
detail and accuracy, particularly when under pressure
Relationship-oriented - ability to develop effective working
relationships with the Consulting Team, clients, and the wider
Business Services Team (BST) to help build trust, open doors, and
create opportunityTeam player - proactively seeks opportunities to
help others; will go above and beyond in order to get the job
doneLives and breathes our values - open and inclusive to all
members of the team and support them as equalsCommitted to
improving the status quo - we respect and hire people who are
willing to ask questions or make suggestions, even if it is turned
down
Keywords: Boston Consulting Group, Seattle , Senior Administrative Assistant, Administration, Clerical , Seattle, Washington
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