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Clerical Associate

Company: Sears Holdings Corporation
Location: Kent
Posted on: April 18, 2019

Job Description:

Job Description The Clerical Associate is responsible for ensuring customer service and clerical inventory (4-walls) support activities are conducted in accordance with International Standards Organization (ISO) 9001, while working to provide efficient service to internal and external customers. Job RequirementsJOB DUTIES/RESPONSIBILITIES: Performs specific inventory related processes and supports related 4-walls activities Investigates and processes overages, shortages, damages, and adjustments related to production reports and other relatedreports and logs Inputs data into Distribution Operations System (DOS) and other related Direct Delivery (DD) channel systems Communicates with internal and external customers any requested information Responds to all phone requests and inquiries within designated time window Performs required processing of customer data based inquiries, both internal and external Communicates effectively on all issues related to the daily operations within the department Cross-trains as needed to learn all clerical functions Meets deadlines and productivity and quality standards Assists other departments as needed Performs other duties as assignedREQUIRED SKILLS: Ability to read, write, and speak English Ability to solve problems Ability to handle multiple tasks in a fast paced environment Ability to handle stressful situations and work in a fast paced environment Ability to apply appropriate safety procedures and equipment to protect Company and customer assets Ability to work in non-air conditioned environment, where appropriate Ability to work variable and flexible hours, including overtime Ability to read and utilize reports as needed Ability to be open to change, and to effectively implement change quickly Ability to work well with others in a team setting to deliver high performance results Effective time management skills Detail oriented, organizational skills Ability to constantly lift, carry, push, or pull up to 10 lbs.; occasionally up to 20 lbs. Ability to constantly reach outward, handle and finger objects, sit, and type using a keyboard; occasionally bend, squat, kneel,twist, turn, reach above shoulder, stand, and walk Ability to drive an automatic vehicleJOB REQUIREMENTS: High school diploma or equivalent 18 years of age or older#Distribution45415

Keywords: Sears Holdings Corporation, Seattle , Clerical Associate, Administration, Clerical , Kent, Washington

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