Senior Social Media Manager

Company: Edelmann & Co. Law Offices
Location: Seattle
Posted on: February 20, 2021

Job Description:

Assembly Media, Inc., a subsidiary of Daniel J. Edelman Holdings, Inc., is looking for a Senior Social Media Manager to join our Seattle office as a core member of the Assembly Digital Team. As a Senior Social Media Manager, you will be responsible for developing and executing innovative social and digital marketing strategies to build brand equity and drive demand generation for Microsoft. You will use your creative and social experience to think big, take calculated risks, and propose bold digital programs that will make our clients stand out from the crowd. You will independently own a body of work, reporting up to your group head. Responsibilities and Expectations:

• Exhibit solid understanding of key client information including general business strategy, industry issues and trends, products and services offered, key customers and competitors in the digital and social marketplace
• Develop social and digital strategies, including driving the research direction and insights for the development of social campaigns based on an advanced understanding of client markets
• Provide guidance on engagement and participation in evolving social media channels, identifying and evaluating new opportunities as they pertain to the client and budget
• Create and document best practices for community management, including workflows, tools, and responsibilities.
• Evaluates and owns community management and social media successes for a range of accounts
• Coordinate community management activations for large-tier social media and digital campaigns and events across markets
• Contribute to the new business development process - from ideation to pitch presentation
• Provide sound counsel to clients as well as be comfortable providing editorial and response recommendations to clients
• Work collaboratively with all implementation teams to ensure that the brand's communications/marketing objectives and strategies are met
• Develop relationships with the community and industry contacts, they must also be able to foster relationships within the organization in order to surface the stories, priorities, and information that will serve the community and the company well
• Provide oversight for a team of community managers by motivating, coaching, consistently providing feedback, and holding them accountable
• Commit to continuous learning and improvement of leadership skills; set and pursue stretch goals
• Understand the vision of our business and the Social/Digital group, and his/her own role in achieving it Behaviors:
  • Flexible and agile and the ability to adapt to new conditions, assignments, and deadlines
  • Serves as a positive role model; supports and respects colleagues, clients, and partners; focuses on self-improvement and ensures work is based on strategic insights
  • Listens and asks the right questions during day-to-day work; upholds creative, ethical, and legal standards
  • Detailed-oriented, highly organized with the ability to manage multiple project deadlines efficiently
  • Exceptional communication skills, both written and verbal, to be effective in creating compelling content
  • Pushes for creative ideas; is purposeful and enterprising in problem-solving; embraces diverse trends, skills, specialties and viewpoints
  • Effectively and consistently manages strengths and weaknesses of self and others; enables self and others to bring the best of their skills and talents to work; is consistently ambitious in setting and achieving goals
  • Demonstrates a strategic and thoughtful approach in challenging others to ask the right questions; prioritizes the interests of client service excellence ahead of individual advancement
  • Always takes all feedback as a constructive learning opportunity and acts upon it; enables others to thrive as part of agency life and adapts to others' styles to do so; ensures excellence is repeated by rigorously identifying and socializing key learnings for all colleagues
  • Actively takes interest in understanding earned media and coordinating integrated campaigns with full teams including strategy, media relations, intelligence, and creative. Qualifications:
    • At least five years of experience in digital or social media related efforts, with at least two years overseeing social media community management for a public brand
    • Bachelor's degree with a concentration in journalism/business/marketing
    • Familiarity with social media management tools and platforms; experience with Sprinklr and Opal is a plus
    • Proficient in Microsoft applications, specifically Microsoft PowerPoint and Excel
    • Solid grasp of digital marketing, a strong social media footprint, and acute knowledge of emerging trends and technologies
    • Demonstrated track record of developing and executing creative, engaging and successful digital marketing and social media programs for clients
    • Experience in client relations including having the ability to understand and assess a client's business needs and communication needs and meet those needs through successful digital and social programs Assembly was founded in 2014 as a dedicated Microsoft agency within Edelman, the largest independently owned public relations company in the world.--Within Assembly, we have converged the best of Edelman to service Microsoft, providing comprehensive communications solutions across public relations, social media and community management, audience strategy, measurement, internal executive communications and creative.--Assembly and Microsoft have enjoyed a 25+ year partnership together and we support Microsoft business in 14 countries across the world. We are the lead social agency for some of Microsoft's largest channels, including @microsoft brand social, @microsoftlearn and @msPartner. In 2019, Edelman was recognized by AdAge as one of the top 10 creativity companies in the U.S., as well as awarded as a 2019 Best Place to Work. Assembly is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

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