Technical Writer
Company: Philips
Location: Bothell
Posted on: May 14, 2022
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Job Description:
Technical Writer (Randstad Contingent Worker)Actual Job Title -
Technical Writer IIThis role is remote and can be home based
anywhere in the U.S.In this role, you will have the opportunity
to:Create user manuals for different product categories within
Philips Oral Healthcare. Together with Innovation, Engineering,
Product Research and Marketing, you convert the input provided into
user manuals and other digital content. As a technical writer, you
will be working on several projects at the same time. Within the
project team, it is your responsibility to ensure that the artwork
of the user manual is delivered before the set deadline. You are
also responsible for uploading user manuals onto the Philips
support websites using centralized content management tools. In
parallel you are co-creating online support pages by providing
knowledge articles and other relevant post purchase user content.
For this task you will closely work together with the Philips
Product Research and Consumer Care teams.The OHC Technical Writer
key role is the creation and delivery of the customer facing
documents within the creation of instructional assets defining our
consumer experience of Philips Oral Healthcare products.You will be
responsible for:Execute creation of DFU/IFU delivery projects under
direction of the Packaging Content Program Manager and
Instructional Asset Lead for new products and existing product
changes to meet market RFS from global BMC and technical
teams.Creating well-structured and clear user content per Philips
Personal Health and Oral healthcare branding guidelines.Writing
user manual texts based on guidelines and a style guide with
direction provided by Oral Healthcare R&D team inputs.Ensuring
compliance with international legal standardsGiving instructions to
and managing external contacts: illustrators, translation agency
and DTP agency. Or build this competency yourselves.Monitoring
deadlines; meeting business commitments and ensuring quality
first-time right delivery.Oversee multiple projects of various size
and scope simultaneously.Escalate process delays and other project
risks to internal functions when necessary for quick
resolution.Proof PDFs, route revisions, and approval deadlines for
all instructional asset projects.Revise and proof ancillary print
and online materials.Keep up to date on current business
software.To succeed in this role, you should have the following
skills and experience:Bachelor's degree3-5 years professional
experience with a CCMS(Author-it, Arbotext, ST4, Scheme), Author-It
preferred.Minimum 2 years of experience working with implementing
brand guidelines in work for national brands.Accurate and
consistent execution.Demonstrated ability to foresee and address
problems proactively.Highly detail oriented and able to manage
multiple complex tasks simultaneously.Exceptional communication
skills for coordinating remote teams of many nationalities, as well
as communication with global and local stakeholders.Demonstrated
proficiency with electronic record-keeping system.Experience
working in ISO9000 or similar regulated business preferred.Previous
related work experience in a global consumer packaged goods company
preferred.Stress resistant: able to handle several projects with
short deadlines simultaneously.You will be a part of:An
organization that believes what you do every day can contribute to
the innovative health technologies and solutions we develop that
make a positive impact on billions of people every year. Including
you. Because you will find when you work at Philips that your
professional and personal lives often intersect in unexpected and
fulfilling ways. It is our mission to improve people's lives
through meaningful innovation and we want you to play a central
role in this by leading teams, driving projects, thinking
strategically and inspiring colleagues from all over the world.In
return, we offer you:Philips welcomes you to a challenging,
innovative environment with great opportunities for you to explore
and grow.Quality is on the top of Philips leadership agenda and
that means you have the unique opportunity to come in and have a
recognized voice to drive and witness exciting, transformational
changes. You will be empowered to drive high quality,
groundbreaking innovations with a globally recognized, premium
brand behind you. And when you are successful in this role you will
have an array of diverse career opportunities open to you - across
different functional areas, product lines, business groups and/or
geographies. That is a commitment Philips Quality Leadership team
has made and stands by.Why work on a project at Philips?If you're
looking for meaningful work and a chance to tackle complex
challenges, broaden your skills and expertise and become an even
more sought after professional, you'll find all that and more with
project work at Philips.The Randstad companies are responsible for
finding talent to provide services at Philips. If you are selected
to provide services for Philips, you will be employed by Randstad
and will not be an employee of Philips.
Keywords: Philips, Seattle , Technical Writer, Advertising , Bothell, Washington
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