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Field application Engineer

Company: iSpace, Inc
Location: Bellevue
Posted on: January 17, 2020

Job Description:

We are seeking a Field Application Engineer for our Direct Client. Location: Bellevue, WA Direct Hire (Fulltime) Opportunity As a Field Applications Engineer you will be part of a high performing team supporting key cloud accounts. Candidate will be responsible for driving qualification activities and issues, working with customer and cross functional teams on getting products qualified. This includes gathering customer requirements, failure analysis and debug, coordinating technical meetings, driving technical escalations. Candidates for this role needs to be highly motivated, self-sufficient, and demonstrate good leadership. Individuals should possess excellent technical and communication skills, able to articulate technical issues and requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage product qualification and activities. Work with customers on defining qualification plans, sample requirements, design/feature requirements and communicate internally. Understand customer qualification processes and applications. Lead qualification and technical meetings with customer. Coordinate and work with product and development teams on Concept and Design Reviews. Lead the team in resolving technical issues and work with cross functional teams on resolution. Represent and advocate customer needs and priorities to internal teams. Provide technical support and documentation. Debug and 1st level failure analysis. REQUIRED: BS or MS in Computer Science or Engineering or equivalent experience in related field. More than three years experience in a technical customer-facing role. Familiar with cloud storage architectures and concepts such as erasure coding, distributed file systems, object storage, Linux OS. Working knowledge of HDD/SSDs and SATA/NVME interface. Experience with debugging, analyzing and resolving storage related issues. Experience with protocol analyzers a plus. Exceptional verbal, written and interpersonal communication skills. Excellent project management skills. Experience with creating failure analysis reports and 8D reports. If you or any of your friends are interested, please reach out to me to discuss more. Linda Yeh Direct: (310) 563-3821 - provided by Dice

Keywords: iSpace, Inc, Seattle , Field application Engineer, Engineering , Bellevue, Washington

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