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Endpoint Engineer 1

Company: Nordstrom Inc.
Location: Seattle
Posted on: April 9, 2021

Job Description:

An Engineer 1 is part of a key team of Nordstrom Technology professionals that applies scientific, mathematical, and social principles to design, build, and maintain scalable and sustainable technology products, devices, systems, and solutions. These technology products and solutions provide amazing customer experiences while meeting the needs of the business. Engineers on the Endpoint Platform Services team are responsible for building, configuring, and securing Windows and Mac endpoints at Nordstrom to enable teams to be productive in delivering their services. What you'll be doing:

  • Drive end user experience goals and initiatives for on-going end user productivity improvements
  • Diagnose and resolve complex issues with technical assistance from internal resources, vendors, and technical IT management
  • Actively contribute and groom the knowledge repository for technical documentation
  • Perform automation for systems administration tasks using scripting
  • Perform and automate configuration management tasks
  • Identify performance issues and optimize solutions
  • Participate in an on-call rotation as needed More about you:
    • Strong customer service focus coupled with a proven ability to positively interact with customers of all levels within the organization
    • Willingness to dive into challenging areas from large projects to critical incidents
    • A continuous growth mindset and a passion for learning new technologies and skills
    • Motivated, critical thinker able to solve challenging problems
    • Ability to meet deadlines in a fast-paced environment Qualifications:
      • BS in Computer Science/Engineering or equivalent education and experience required
      • 1+ years' experience with end user computing technologies within a complex organization including development, implementation, and support
      • Experience with programming or scripting languages such as PowerShell or Python
      • Experience with--all supported--Windows server and workstation operating systems
      • Experience--with supporting Microsoft technologies--including--but not limited to AD, DNS, GPO, IIS, SQL
      • Familiarity with enterprise scale configuration management tools (e.g., Configuration Manager, KACE, Altiris)
      • Familiarity with cloud computing providers and offerings (e.g., Azure, AWS, GCP)
      • Familiarity with virtualization providers and offerings (e.g., VMware Horizon, Microsoft WVD)
      • Understanding--of source version control systems (e.g., Gitlab, GitHub)
      • Understanding of industry standard monitoring tools (e.g., New Relic, SCOM)
      • Understanding of security protocols and standards Our employees are our most important asset and that's reflected in our benefits.--Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
        • Medical/Vision, Dental, Retirement and Paid Time Away
        • Life Insurance and Disability
        • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at-- www.nordstrom.com .-- Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Full time R-254907 About Us We're a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day - from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.-- Whether you're a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We've been on the Fortune--- 100 Best Places to Work list for more than 20 years because we reward great work, promote from within and celebrate diversity.-- Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day. CUSTOMER OBSESSED
          We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART
          We treat every interaction as an opportunity to make an impact and deliver excellence.-- CURIOUS AND EVER CHANGING
          We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.-- HERE TO WIN
          We're committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES
          We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Keywords: Nordstrom Inc., Seattle , Endpoint Engineer 1, Engineering , Seattle, Washington

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