Cloud Network Engineer II, Foundation - Seattle

Company: Qualtrics
Location: Seattle
Posted on: May 3, 2025

Job Description:

At Qualtrics, we create software that the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention, but most of all, it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join our teams, you'll be part of a nimble group empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved together through collaboration and iteration. Growth opportunities are abundant and inevitable. From retail to government to healthcare, we aim to bring humanity, connection, and empathy back to business. Join over 5,000 people worldwide who believe this work is worth doing.
Cloud Network Engineer II, Foundation - Seattle
Why We Have This Role
Our network supports product delivery and infrastructure scaling worldwide. We seek a talented Cloud Network Engineer who thrives in navigating complex challenges and adopts an automation-first approach. This role is crucial for enhancing reliability, capacity, and network performance, working closely with infrastructure and security teams to ensure our global footprint remains fast, secure, and resilient.
How You'll Find Success

• 
  
• Take initiative and thrive in ambiguity by understanding goals and solving tough networking challenges.
  
• Adopt an automation-first mindset, scripting with Python, Ansible, Terraform, etc., to streamline tasks.
  
• Possess a deep understanding of networking fundamentals like BGP, DNS, TCP/IP, and troubleshooting at scale.
  
• Collaborate across teams and time zones, communicating clearly and moving projects forward.
  
• Balance attention to detail with big-picture thinking for troubleshooting and design.
  
• Document and diagram complex systems clearly and precisely.
  
• Continuously seek to improve systems and workflows for better reliability and efficiency.
  
  How You'll Grow
  
  • 
    
  • Gain experience with complex cloud and hybrid architectures at a global scale.
    
  • Deepen expertise in infrastructure as code, GitOps, and cloud-native networking.
    
  • Lead network deployments and influence design decisions.
    
  • Expand skills across AWS and CDN platforms.
    
  • Develop cross-functional leadership with infrastructure and security teams.
    
    What You'll Do
    
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    • Design and implement monitoring, alerting, and deployment tools to improve network automation and visibility.
      
    • Support cloud and on-prem network growth projects.
      
    • Perform root cause analysis and drive improvements for network resilience.
      
    • Champion best practices for Infrastructure as Code and change management.
      
    • Maintain network reliability through patching, updates, and lifecycle management.
      
    • Participate in on-call rotations, respond to incidents, and contribute to operational excellence.
      
    • Manage KTLO tasks to ensure ongoing system stability.
      
    • Improve documentation, observability, and troubleshooting workflows.
      
    • Support service rollouts, integrations, and performance tuning across teams.
      
      What We're Looking For On Your Resume
      
      • 
        
      • Bachelor's degree in computer engineering or related field.
        
      • 3+ years in network engineering, designing and supporting large-scale infrastructures.
        
      • 3+ years with AWS cloud networking (VPC, Security Groups, Transit Gateways, Load Balancers, etc.).
        
      • 2+ years scripting experience (Python, Ansible, Terraform, CloudFormation).
        
      • 2+ years managing firewalls (PaloAlto preferred).
        
      • 2+ years with dynamic IP routing protocols (BGP, OSPF).
        
      • 1+ years Linux/Unix administration.
        
      • Knowledge of VPN technologies and data center WAN/LAN operations.
        
      • Experience with monitoring tools like CloudWatch, Syslog, SNMP.
        
      • Strong understanding of networking standards and best practices.
        
      • Excellent documentation skills, including network diagrams.
        
      • Strong troubleshooting skills and ability to work independently and in teams.
        
      • Team-oriented, quick learner, focused on execution.
        
      • Knowledge of CDN and Web Application Firewalls (Akamai, Cloudflare, Azure FrontDoor, CloudFront) is a PLUS.
        
      • AWS or PaloAlto certifications are a PLUS.
        
      • Project management and strong communication skills.
        
        What You Should Know About This Team
        
        • 
          
        • We build and maintain the backbone powering products and internal tools.
          
        • We operate at the intersection of traditional networking and cloud infrastructure.
          
        • Our work supports a global cloud environment.
          
        • We value ownership, creativity, and automation.
          
        • We engineer for scale, reliability, and simplicity.
          
        • Our team loves solving hard problems and challenging the status quo.
          
          Our Team's Favorite Perks and Benefits
          
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          • Wellness reimbursement of $300/quarter for activities like gym memberships and massages.
            
          • $1800 experience bonus for personal experiences.
            
          • Inclusive communities for support and advocacy.
            
            The Qualtrics Hybrid Work Model
            We gather in the office three days a week-Mondays, Thursdays, and one additional day-fostering collaboration and innovation. The rest of the week, you can work remotely, balancing work and life.
            Qualtrics is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
            Applicants in the U.S. have rights under federal laws, including FMLA, EEOC, and others. We are committed to inclusion and reasonable accommodations for persons with disabilities. Please inform us if you need accommodations during the application or interview process.
            Not finding a role that fits? Join Qualtrics Insiders for exclusive content, upcoming events, and job updates. Stay connected for tailored information about opportunities at Qualtrics.
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Keywords: Qualtrics, Seattle , Cloud Network Engineer II, Foundation - Seattle, Engineering , Seattle, Washington