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Principal Engineer Manager

Company: Microsoft
Location: Redmond
Posted on: February 14, 2018

Job Description:

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Principal Engineer Manager

Microsoft Business AI is seeking an experienced software development engineer manager to design and develop advanced enterprise focused customer support agent experience to improve the customer's engagement by reducing the support cost and improve customer's satisfaction. We are looking for a passionate, creative, analytical and experienced individual to help drive the design and implementation of the next wave of product innovations to scale our solution to thousands and millions of customers.

As a Principal Software Engineer Manager, you will be responsible for hiring and managing a talented team to design and build experimentation platform, data ingestion and serving systems, web-based developer tools and applications to enable the advanced enterprise customer support agent experience. The person must have great problem-solving skill, deeply care of user experiences and have a data and metric driven mind set. Experience with a diversity of Microsoft architectures, tech transfer and product development processes are ideal. Experience in areas like machine learning, web search, large scale data processing platform and personalized Web services is also a plus.

Basic Qualifications:

- 10+ years of professional software development

- 5+ years of team management experiences as a manager or lead.

Preferred Qualifications:

- A Master or PhD degree in Computer Science or Mathematics. Background in machine learning

- Experience with cloud computing

- 5+ years of project management experiences.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to **********************.

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United States, Redmond (WA)

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Development (engineering)

AI & Research

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Keywords: Microsoft, Seattle, Principal Engineer Manager, Engineering, Redmond, Washington

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