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Customer Engineering (CE) Engineer - Carrier Support Group (CSG)

Company: eTeam, Inc.
Location: Seattle
Posted on: May 19, 2019

Job Description:

Job Title Customer Engineering (CE) Engineer - Carrier Support Group (CSG) Location Seattle, Washington Duration 6 Months Job Description Customer Engineering (CE) Carrier Support Group (CSG) team helps customers with the design specific customizations from boot, bring up, powerperformance and stability from concept design to final product. CE team does design reviews, customer documentation, training and answering technical questions. This is very hands on technical job requiring the below skill and experience. The role of this Carrier Support Group Engineer position is to enable and provide Software engineering services to Worldwide Network Operators and Mobile station Software users. Our software applications engineers work with Network Operator SMEs, handset manufacturers with Embedded Application and Wireless protocol Software. It is a very challenging position requiring the candidate to learn our Mobile station software, Embedded Software, Real Time OS, 3G4G5G wireless protocols, related specifications, their implementations, Wireless Mobile Test Equipment, test procedures, and industry standard test tools. Analyze, Review and deliver compliance document based on Wireless Operators requirements and our chipset solutions and software release. The role also requires support Wireless operators to Technology Trials, perform Lab, Field and IOT testing of Advanced Modem feature using reference devices or customer devices. The role requires technical interfacing with Network Operators, handset software developers, wireless operators and engineers to do due diligence, debug failures, suggest fixes, improve the software, enhance test procedures, develop scripts to automate debugging and document various procedures, and debug techniques. This requires the candidate to learn and internalize QCT hardware and software operation concepts very quickly. The candidate must have strong understanding of 3GPP2 specifications and related RFCs for mobile devices. This candidate is expected to have strong communication and interpersonal skills to work with the internal and external (customer) ecosystem. Background of working with OEMODM and Wireless Operators is a big plus. Familiarity with ARM architecture is required. Prior experience with portable hand-held devices and technical support for customers desirable. This role requires travel to Network Operator locations on the need basis. Minimum Qualifications Minimum Qualifications 0 - 3 years' experience in the following required CC++ embedded programming Real-time operating systems (RTOS) Knowledge on CDMAUMTSLTE5G protocols Perl, Python, Scripting Languages Software debugging skills Embedded Systems Knowledge Preferred Qualifications Modem protocol background Preferred Qualifications Demonstrated expertise with tools and techniques used in embedded real time operation systems (JTAG etc.) knowledge of HLOS (Android, Window) mobile software and hardware platforms The candidate is expected to have strong communication and interpersonal skills, high motivation, the ability to learn quickly, and must be a self-starter. Background working on modem protocol development area is strongly desired. Education Requirements Required Bachelor's, Computer Engineering andor Computer Science andor Electrical Engineering Preferred Master's, Computer Engineering andor Computer Science andor Electrical Engineering Keywords Embedded systems, RTOS, C, C++, UMTS, LTE, IMS Education Required Bachelor's, Computer Engineering andor Computer Science andor Electrical Engineering

Keywords: eTeam, Inc., Seattle , Customer Engineering (CE) Engineer - Carrier Support Group (CSG), Engineering , Seattle, Washington

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