Company: Burger King
Posted on: February 16, 2020
Position Summary:Overall Responsibility:The Assistant Manager
(AM) supports the Restaurant General Manager in meeting sales and
budget targets while ensuring excellent guest satisfaction. The AM
helps manage financial controls, operations, people development,
customer service and compliance across shifts for desired
restaurant outcomes (i.e., increased sales, profitability and
employee retention). The AM has full accountability for restaurant
operations in the absence of the RGM. An AM should be able to work
long and/or irregular shifts, including extra shifts, as needed,
for proper functioning of the restaurant.Key Interactions:This
position interacts with customers, restaurant Team Members, the
RGM, outside vendors and members of the field operations
team.Essential Functions and Duties:1. Directs efficient and
accurate preparation and sale of products for prompt customer
delivery within established speed of service guidelines2. Motivates
and directs Team Members and Shift Managers to exceed customer
expectations with fast and friendly service in clean surroundings3.
Supervises and trains Team Members and Shift Managers on team
stations, Burger King Corp. (BKC) products, processes and
policies4. Follows cash control/security procedures and helps to
implement marketing plans, maintain inventory, manage labor, and
apply financial reports across shifts to enhance restaurant
results5. Assists RGM in enforcing compliance with government
regulations, BKC Market Policy, employment law, food safety, BKC
Security Policy, operations, and BKC policies and procedures
relating to all restaurant activities across shifts6. As part of
the restaurant management team, recruits, hires, trains and works
to retain effective team talent, by making decisions or
recommendations on hiring and advancement7. Makes decisions or
recommendations on the discipline and terminations of team
members8. Available to work evenings, weekends and holidays9.
Prompt and regular attendance for assigned shifts, meetings and
trainingQualifications:1. High School Diploma or GED required, some
college preferred2. 3 years experience working in the quick service
restaurant industry as a Team Member or Assistant Manager3.
Completion of all BKC certification programs4. Must be able to pass
a background check.Skills:1. Demonstrates English language
proficiency that enables speech expression clarity and proficient
reading and verbal comprehension2. Demonstrates leadership skills3.
Demonstrates formal understanding of the quick service industry and
the customers4. Recognizes and solves routine problems5.
Demonstrates ability when needed to receive instruction, guidance
and direction from others.6. Develops knowledge and skills in basic
tasks, practices and procedures within own areaTraditional Physical
Requirements:1. Ability to lift, move, carry, and stack cartons up
to 50 pounds from various heights to/from shelves2. Stand and walk
for long periods of time (duration of shift)3. Occasionally climb
on stools or ladders and reach for items located on shelves4.
Frequently squat or stoop to reach items on low shelves or off the
floor5. Routinely reach overhead, forward and underneath shelves,
counters, tables, and kitchen equipment6. Requires frequent motions
of bending, wiping, sweeping, mopping, wrapping, and squeezing7.
Frequent exposure to fluctuating temperatures in areas such as
cooler, freezer and cooking sections of restaurant8. Occasional
climbing required for roof inspectionsBenefits:As a member of FOR
Northwest's management team you will receive full-time hours,
medical & dental benefits after 6 months of employment and one
weeks paid Vacation after a year of employment. You will also be
eligible to take advantage of career advancement within our
internal promotion program.
Keywords: Burger King, Seattle , Assistant Manager, Executive , Kent, Washington
Didn't find what you're looking for? Search again!