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Housekeeping Manager - Crater Lake National Park - Mazama Village

Company: ARAMARK
Location: Seattle
Posted on: February 16, 2020

Job Description:

OverviewAramark (NYSE: ARMK) proudly serves the world s leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste. Aramark is recognized as aBest Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more at or connect with us on Facebook and Twitter. DescriptionWe are currently seeking a Housekeeping Manager to support our Housekeeping operations. The Housekeeping Manager is responsible for delivering strong operational performance by executing Aramark's regulatory standards and programs, continually monitoring operations and completing quality assessments and the necessary action plans to provide optimal services, and drive client satisfaction.Essential Functions:

  • Leadership - Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance. Ensure custodial services appropriately connects to the Executional Framework. Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved. Reward and recognize employees. Ensure safety and sanitation standards in operation.
    • Client Relationship - Develop and maintain effective client and customer rapport for mutually beneficial relationship. Deliver and model WEST as the foundation for delivering excellent customer service. Identify client needs and communicate operational progress. Develop strong level of trust and credibility regarding technical competency. Provide technical expertise in all custodial areas, including infection control as applicable. Provide leadership for related areas of sales opportunities. Customize custodial programs based on specifications and unique client needs. Assist with planning and information as the standard selling model (STAR) is utilized with client interaction
      • Financial Performance - Responsible for building revenue and managing budget which includes cost controls with regard to maintenance, inventory, projects and labor as well as ensuring the completion and maintenance of P&L and client budget statements. Adopt all Aramark processes and systems, eliminate custom/manual reports. Understand performance metrics, data, and order and inventory trends; educate teams on key levers to improve margins.Additional Responsibilities:
        • Interacts with Client Management and maintains effective client and customer relations at all levels of client organization.
        • Provides overall direction and manages performance for front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding.
        • Ensure custodial services appropriately connects to the Executional Framework.Qualifications
          • Requires at least 3-5 years experience and 1-3 years in a management role.
          • Bachelor's degree or equivalent experience Associated topics: cleaning, house, housekeeping, laundry attendant, pool attendant, room attendant, sands, turndown attendant, turndown service, white

Keywords: ARAMARK, Seattle , Housekeeping Manager - Crater Lake National Park - Mazama Village, Executive , Seattle, Washington

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