District Sales Manager - Customer Experience, Pacific Northwest
Company: Abbott Laboratories
Location: Seattle
Posted on: January 12, 2021
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Job Description:
Abbott is a global healthcare leader that helps people live more
fully at all stages of life. Our portfolio of life-changing
technologies spans the spectrum of healthcare, with leading
businesses and products in diagnostics, medical devices,
nutritionals and branded generic medicines. Our 107,000 colleagues
serve people in more than 160 countriesDiagnostic testing is a
compass, providing information that helps in the prevention,
diagnosis and treatment of a range of health conditions. Abbott's
life-changing tests and diagnostic tools give you accurate, timely
information to better manage your health. We're empowering smarter
medical and economic decision making to help transform the way
people manage their health at all stages of life. Every day, more
than 10 million tests are run on Abbott's diagnostics instruments,
providing lab results for millions of people. Territory/Location*
The territory covers the Pacific Northwest.* Qualified candidates
must currently live in the territory; moreover, they should live
near a major airport in the territory (Seattle, Portland, Seattle,
Tacoma).* Relocation assistance is not authorized for this
position. What You'll Do * Lead a team of 6-8 sales ambassadors*
Drive value creation and deliver outstanding day-to-day service to
existing customers* Increase economic profitability, customer
satisfaction, and retention* Create and drive long-term strategy
and short-term tactics to achieve business goals* Establish and
drive strategic account plans for achieving goals including value
expansion and margin.* Identify new business opportunities by
initiating, developing, or delivering unique solutions that result
in improved outcomes for customer and company.* Drive both customer
orientation and business achievement positively impacting the team
culture.* Establish and build deep understanding of account needs,
stakeholders, and competitive situation of accounts.* Ensure
business reviews are conducted according to standards and plan and
manage follow ups.* Build team of ADD resources to best execute
renewal process; involve acquisition organization if required.*
Negotiate long-term contracts; assist Ambassadors and Value
Expansion Representative with contract negotiations--particularly
with pricing/profitability policies.* Responsible for first line
service and escalation through to resolution.* Responsible for
adherence to customer contractual obligations.* Oversee
cross-functional implementation team (post-sale).Education And
Experience You'll Bring Required* Bachelor's degree in business,
life sciences, engineering or related technical discipline.* 5+
years of experience developing and selling customized solutions to
key stakeholders within healthcare institutions.* 5+ years of
experience understanding performance metrics in Hospital or
Laboratory settings and recommending solutions accordingly.*
Ability to travel up to 50% in assigned territory and other
locations in the US to attend training and support business needs.
Preferred* Experience leading a team of direct reportsWHAT WE OFFER
At Abbott, you can have a good job that can grow into a great
career. We offer: * Training and career development, with
onboarding programs for new employees and tuition assistance *
Financial security--through competitive compensation, incentives
and retirement plans * Health care and well-being programs
including medical, dental, vision, wellness and occupational health
programs * Paid time off * 401(k) retirement savings with a
generous company match * The stability of a company with a record
of strong financial performance and history of--being actively
involved in local communities Learn more about our benefits that
add real value to your life to help you live fully:?
www.abbottbenefits.com Follow your career aspirations to Abbott for
diverse opportunities with a company that provides the growth and
strength to build your future. Abbott is an Equal Opportunity
Employer, committed to employee diversity. Connect with us at
www.abbott.com, on Facebook at www.facebook.com/Abbott--and on
Twitter @AbbottNews and @AbbottGlobal.
Keywords: Abbott Laboratories, Seattle , District Sales Manager - Customer Experience, Pacific Northwest, Executive , Seattle, Washington
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