District Sales Manager - Customer Experience, Pacific Northwest

Company: Abbott Laboratories
Location: Seattle
Posted on: January 12, 2021

Job Description:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 107,000 colleagues serve people in more than 160 countriesDiagnostic testing is a compass, providing information that helps in the prevention, diagnosis and treatment of a range of health conditions. Abbott's life-changing tests and diagnostic tools give you accurate, timely information to better manage your health. We're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people. Territory/Location* The territory covers the Pacific Northwest.* Qualified candidates must currently live in the territory; moreover, they should live near a major airport in the territory (Seattle, Portland, Seattle, Tacoma).* Relocation assistance is not authorized for this position. What You'll Do * Lead a team of 6-8 sales ambassadors* Drive value creation and deliver outstanding day-to-day service to existing customers* Increase economic profitability, customer satisfaction, and retention* Create and drive long-term strategy and short-term tactics to achieve business goals* Establish and drive strategic account plans for achieving goals including value expansion and margin.* Identify new business opportunities by initiating, developing, or delivering unique solutions that result in improved outcomes for customer and company.* Drive both customer orientation and business achievement positively impacting the team culture.* Establish and build deep understanding of account needs, stakeholders, and competitive situation of accounts.* Ensure business reviews are conducted according to standards and plan and manage follow ups.* Build team of ADD resources to best execute renewal process; involve acquisition organization if required.* Negotiate long-term contracts; assist Ambassadors and Value Expansion Representative with contract negotiations--particularly with pricing/profitability policies.* Responsible for first line service and escalation through to resolution.* Responsible for adherence to customer contractual obligations.* Oversee cross-functional implementation team (post-sale).Education And Experience You'll Bring Required* Bachelor's degree in business, life sciences, engineering or related technical discipline.* 5+ years of experience developing and selling customized solutions to key stakeholders within healthcare institutions.* 5+ years of experience understanding performance metrics in Hospital or Laboratory settings and recommending solutions accordingly.* Ability to travel up to 50% in assigned territory and other locations in the US to attend training and support business needs. Preferred* Experience leading a team of direct reportsWHAT WE OFFER At Abbott, you can have a good job that can grow into a great career. We offer: * Training and career development, with onboarding programs for new employees and tuition assistance * Financial security--through competitive compensation, incentives and retirement plans * Health care and well-being programs including medical, dental, vision, wellness and occupational health programs * Paid time off * 401(k) retirement savings with a generous company match * The stability of a company with a record of strong financial performance and history of--being actively involved in local communities Learn more about our benefits that add real value to your life to help you live fully:? www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott--and on Twitter @AbbottNews and @AbbottGlobal.

Keywords: Abbott Laboratories, Seattle , District Sales Manager - Customer Experience, Pacific Northwest, Executive , Seattle, Washington