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Facilities Manager (Hines@Amazon)

Company: Hines
Location: Seattle
Posted on: January 12, 2021

Job Description:

OverviewWhen you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you'll be a part of shaping our future in the years to come.ResponsibilitiesAs a Facilities Manager with Hines, you will lead a team of professional Facilities Professionals and be the responsible party for successful, efficient and above industry standard delivery, reporting and improvement of all related Facilities Services, financial reporting, associated contracts and lease administration oversight of their respective building(s). Responsibilities include but are not limited to:* Act as Single Point of Contact with a direct line relationship with Hines Amazon as the point of contact for their building(s) and Amazon GREF leadership* Lead the Facilities Management team to provide Hines best in class results on behalf of Amazon* Responsible for the documentation of facilities operations for their respective site(s) /building(s)* Management of sourcing and procurement process for all service contracts such as janitorial, carpentry, pest control, carpet maintenance, and wood refinishing. Recognize opportunities to reduce over-all expenses through contract negotiations and leveraging Hines national discount program and Amazon portfolio* Ensure Hines delivery of all Amazon performance metrics including Key Performance Indicators (KPI) for Facilities Management, specifying regular reporting and gap analysis, communicating, identifying trends, and improvement methods* Oversight of trouble ticket response and coordination of resolutions while working closely with the customer service team. Trouble ticket resolution includes: research, photo's, physical inspection of location of problem, updating the BOM, and correspondence with Executive Admin's and/or Vendor's and/or Property Manager's* Manage all assigned personnel and direct reports. In addition to direct day-to-day supervision, responsibilities include recruiting, training and evaluationQualificationsMinimum Requirements include:* Bachelor's degree or equivalent from an accredited institution* Five or more years' experience in facilities management* Advance knowledge of Microsoft Office as well as Kindle, Replicon, Remedy, InDesign, Sharepoint and Adobe* Capable of coordinating Facilities issues and responding from offsite via phone and email* Highly organized and able to multi-task to completionHines is a privately owned global real estate investment firm founded in 1957 with a presence in 225 cities in 25 countries. Hines has approximately $144.1 billion-- of assets under management, including $75.5 billion for which Hines serves as investment manager, including non-real estate assets, and $68.6 billion for which Hines provides third-party property-level services. The firm has 165 developments currently underway around the world. Historically, Hines has developed, redeveloped or acquired 1,426 properties, totaling over 472 million square feet. The firm's current property and asset management portfolio includes 576 properties, representing over 246 million square feet. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to sustainability, Hines is one of the largest and most-respected real estate organizations in the world. Visit for more information. --AUM includes both the global Hines organization as well as RIA AUM.We are an equal opportunity employer and support workforce diversity.No calls or emails from third parties at this time please.PI128193853

Keywords: Hines, Seattle , Facilities Manager (Hines@Amazon), Executive , Seattle, Washington

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