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Learning Management System (LMS) Administrator (20-20507)

Company: Axelon Services Corporation
Location: Bothell
Posted on: January 12, 2021

Job Description:

Actual Title: Learning Management System (LMS) AdministratorThe Learning Management System (LMS) Administrator will manage and coordinate training events and record and control training information for the Learning Management System (LMS). The position will report to the Quality Training Lead.Duration: 6 monthsTypical Hours: Mon-Fri 8am-5pmOT/Weekend: Not Required50% Onsite / 50% RemoteLMS Administration and record control of training information with input from users, subject matter experts, trainers and other learning development personnel to ensure accurate learning plans/histories and availability of current training materialsEnsure training forms are entered into the LMS within 1 business day of receipt and retained per procedureReview training form submissions for adherence to good documentation principals, accuracy and completionOversee the creation, edit and/or retirement of training items and curricula in the LMS Edit/link training materials to ensure availability to users via the LMS File and maintain training records for easy retrievalPartner with the inspection/audit subject matter expert to generate LMS reports and/or retrieve training records to support inspections/auditsBuild and/or run reports to show user status or other requested informationApply LMS knowledge to provide front line technical support (or escalation) for usersThoroughly research customer requests and questions and provide suggestions for resolutionTrack and document all incoming customer requests, data entry and filing for department metricsMaintain class offerings in the LMS Ensure Good Manufacturing Practices training records are completed per good document principals (GDP)Monitor the Quality Training inbox to provide timely and accurate execution of customer training requestsUtilize a consultative approach and powerful questions in customer interactions and review training requests in order to address actual vs. stated training needAlways provide excellent customer serviceShare information, answer questions, solve problems, and raise issues as necessary to promote an environment of teamwork and collaboration.Education/Experience:HS Diploma and 3-5+ years administration/coordination/database experienceGood Manufacturing Practices (GMP) within a commercial biopharmaceutical, cellular therapy, or gene therapy industries, a plusProficient with MS Office, MS Office 365, Learning Management SystemsAbility to follow and repeat procedures and standardsExcellent attention to detailAbility to verify own work accuracyExcellent verbal and written communication skillsAbility to solve problems using good judgment and discretionHigh degree of customer service working with internal customers from all levels of the organizationTeam player with demonstrated strong interpersonal skills and ability to build effective working relationshipsJob Posting Number of Positions 1Business Unit1525 Juno Therapeutics, Inc.Physical Location of WorkerUS- WA- Bothell JuMPAdditional Job Requirements:None.Job Requirements:LEARNING MANAGEMENT SYSTEM,--DATABASE,--UPGRADES,--CGMP,--ADMIN.

Keywords: Axelon Services Corporation, Seattle , Learning Management System (LMS) Administrator (20-20507), Executive , Bothell, Washington

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