mobile crisis team case manager
Posted on: January 13, 2021
Job Title: Mobile Crisis Team Case ManagerDays Off: TBDPay
Range: $49,070 - $54,177 annually for Day Shift, $49,557 - $54,665
annually for Swing Shift*Shift: Day or SwingShift Differential:
$0.25 per hour for Swing Shift (included in pay range
above)*Insurance Benefits: Dental, Life, Long-term Disability,
Medical (no premiums/payroll deductions for employee coverage)Other
Benefits: Employee Assistance Program (EAP), Flexible Spending
Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year),
Retirement Plan MCT Case Managers are mobilized to respond quickly
to requests for crisis intervention services throughout King
County, in all manner of community settings, and in all types of
weather. Join the team at the front lines of crisis diversion.
DESC's Mobile Crisis Team Case Managers are mobilized to respond in
the moment to requests for crisis intervention from police, fire,
medics, DCR's, and the Crisis Connections line in order to connect
individuals in a mental health or substance use crisis to more
therapeutic treatment options, other than jail or the emergency
room. We are working to stop the trend of criminalizing mental
illness, and make sure individuals in mental health crisis get the
help they need. The team works throughout King County in a wide
variety of community settings and in all types of weather. Benefits
offered include very generous paid time off starting at 34 days for
the first two years of employment and 100% employer paid medical &
dental insurance. MCT Case Managers also have an on-the-job
opportunity to receive clinical supervision towards full social
work licensure. CSC Member PERKS:
- Nationally recognized program
- Opportunities for growth
- Team building and Camaraderie
- Paid Training and Learning Occurs at your Own Pace
- Licensure Reimbursement
- 2 hours of Clinical Supervision per Month on site
- Public Service Loan Forgiveness from the Federal
- Fully paid for health insurance
- Over 6 weeks off in the first yearMCT Member PERKS:
- 4 days on/3 days off: 10-hour work shifts
- Rarely in an officeMAJOR DUTIES AND RESPONSIBILITIES:
- In response to and cooperation with first responders and other
referents, perform timely outreach services to individuals needing
crisis intervention services, assessment, referral and linkage to
- As a member of a multi-disciplinary team, provide multi-axial
assessments, substance use assessments, crisis intervention,
stabilization and meaningful engagement for adults referred to MCT;
in the field and at times at the Crisis Solutions Center.
- Establish and implement a plan to successfully engage clients
in relevant services and other resources.
- As needed, provide follow-up services aimed at establishing
linkage to services for program participants.
- Complete all data collection and documentation required of the
MCT Project and DESC.
- Develop and maintain cooperative relationships with programs
providing services for the population served.
- Comply with applicable program research and evaluation
- Comply with the all agency policies and procedures, and
relevant titles of the Washington Administrative Code and Revised
Code of Washington.
- Advocate for clients' access to community resources and
services, ensuring that clients' needs are met and rights
maintained; consult and collaborate with community providers to
ensure continuity of care.
- Participate in psychiatric consultation, supervision, program
meetings and in-service trainings; participate in clinical reviews
and case conferences for clients on caseload.
- Participate in verbal de-escalation and supportive restraints
in emergent situations and be able and willing to assist other
staff as needed to maintain a safe, secure environment.
- Provide building security as needed.
- Maintain strong connections to Jackson Place neighborhood and
assure full compliance with procedures and protocols aimed at
maintaining the safety and security of the neighborhood.
- Other duties as assigned.MINIMUM QUALIFICATIONS:
- Current Washington Department of Health minimum credential as
an Agency Affiliated Counselor in good standing.
- Master's degree in a social work, psychology or other relevant
behavioral science or Bachelor of Nursing degree with specialty in
mental health, from an accredited college or university.
- Be able to pass a Washington State Criminal background
- Experience and skills in working with mentally ill individuals
who are difficult to engage and may resist services.
- Familiar with Recovery Principles, Crisis Intervention and
Stabilization, Integrated Treatment of Co-occurring Disorders,
Intensive Case Management, Illness Management, Trauma-Informed
Treatment, and relevant Evidenced based/Emerging best
- Knowledge of Harm Reduction strategies.
- Strong working knowledge of DSM IV (and its successor).
- Be able to assess situations quickly and respond appropriately
to any type of mental health and/or chemical dependency crisis to
ensure the physical and psychological safety of clients.
- Be willing to seek to understand each client's unique
circumstances and personal preferences and goals and incorporate
them into the crisis response to help the client regain a sense of
- Assist clients in accessing internal resources to reinforce the
client's ability to resolve crisis on their own.
- Assist clients in identifying unmet needs that may be causing
them to have recurrent crisis.
- Have a strong understanding of recovery and resilience, the
value of client partnerships and client choice, and the balance
between protection from harm and personal dignity.
- Possess strong communication and writing skills.
- Valid Washington state driver's license and insurable driving
- Able and willing to provide community outreach anywhere in King
County from which a referral may originate.
- Familiar with King County crisis response system, other
relevant community resources, and methods of access.
- Ability to communicate and work effectively with staff from
- Ability to work effectively with clients displaying a wide
range of unpleasant and/or bizarre behavior.
- Subscribe to the philosophy of cooperation and continuity
across programs and of consideration and respect for program
- Licensed Social Worker (LICSW), Licensed Marriage and Family
Therapist (LMFT), or Licensed Mental Health Counselor (LMHC) in
State of Washington, preferred.
- Bilingual in Spanish/English (fluent), preferred.
- Bi-cultural background/experience and/or qualify as an Ethnic
Minority, DD, or Geriatric Mental Health Specialist (per WAC
388-865-0150 definition), preferred.
- Two years of experience providing crisis intervention services
within the mental health and/or chemical dependency field,
- Meet criteria as a Substance Use Disorder Professional.
- Strong applicants are able to demonstrate the ability to be
positive in their empathetic responses to all persons; understand
the value of meaningful and deep client engagement; have the
potential to acquire the necessary knowledge, attitudes and skills
of an effective crisis worker; and value a non-judgmental response
to sensitive issues. Candidates should be able to accept feedback
and work in a highly collaborative and potentially stressful
- The MCT Case Manager will have the minimum qualification of a
Master's degree from an accredited college or university in
counseling (per WAC 206-809 and 388-877); will work under the
supervision of, and will have 24 hour access to a supervising
Mental Health Professional.PHYSICAL DEMANDSThe physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. While
performing the duties of this job, the employee will be required to
sit, drive, walk, stand, communicate with other employees and
vendors, is required to lift and carry items weighing up to 10
pounds and to operate computer hardware systems. Specific vision
abilities required by the job include close vision, distance
vision, color vision, peripheral vision, depth perception, and the
ability to adjust focus. Considerable stress may occur. Employee
will be working both indoors and outdoors in all types of weather.
EQUAL OPPORTUNITY EMPLOYERDESC is committed to diversity in the
workplace, and promotes equal employment opportunities for all
staff members and applicants. The Agency will not discriminate
against any employee or applicant for employment on the basis of
race, creed, color, sex, sexual orientation, age, national origin,
marital status, or the presence of any sensory, mental or physical
disability in any employment practice, unless based on a bona fide
occupational qualification. Women and minorities are encouraged to
apply. PM17 PI128142448
Keywords: DESC, Seattle , mobile crisis team case manager, Executive , Seattle, Washington
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