Customer Success Manager
Company: States Title, Inc
Location: Seattle
Posted on: February 20, 2021
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Job Description:
WHO WE ARE: At HealthTrust, we believe that healthcare isn't
defined by the four walls in which it's practiced. It's defined by
its people. We pride ourselves on creating opportunities which
expand skill sets, broaden career horizons, provide economic
stability, and cultivate personal growth. HealthTrust Workforce
Solutions is a wholly-owned subsidiary of HCA Healthcare and a
preferred partner to thousands of top-performing hospitals. We are
the Healthcare industry's largest managed services provider and a
top ten largest healthcare staffing company, we put more than
28,000 professionals to work each year. WHAT WE OFFER: Competitive
Pay Comprehensive Training Medical, Dental, Vision, And 401(K)
Matching Generous PTO and Paid Holidays Retirement Planning And
Savings Options Tuition Assistance On-Site Gym Pet Insurance WHAT
YOU'LL DO: The Healthcare Recruiter is responsible for delivering
high quality nurse travel candidates and allied healthcare
professionals to HCA and Non HCA facilities. This includes
screening candidates, negotiating compensation packages, presenting
their profiles to the facilities and contracting them to work at
the HCA and Non HCA facilities. The Healthcare Recruiter is also
responsible for maintaining the daily operational activities that
pertain to the traveler during the assignment. SUPERVISOR: Director
of Recruitment SUPERVISES: None ESSENTIAL FUNCTIONS INCLUDE BUT ARE
NOT LIMITED TO: Communicates with the Hospital Account Manager and
traveler regarding traveler availability, open positions and
assignment changes. Ensures that schedule availability of all
active travelers is updated and documentation is entered into
system to make sure all travelers are interviewed quickly.
Collaborates with other departments (Housing, QA---) to ensure that
the travel employee begins assignment on time. Keeps Housing
Department informed of all assignment changes. Ensures that travel
staff is compliant prior to placement. Maintain accuracy of
traveler information in the Travel Module. Responsible for
developing a growing pipeline of potential travel candidates by
utilizing a variety of recruiting sources effectively. Generate and
actively recruit referrals from current and former nurses. Maintain
consistent contact with travelers while on assignment to keep
customer service levels high by troubleshooting, counseling and
problem solving when necessary. Maintain and retain travelers
through weekly quality control calls and career path communication
to ensure continued satisfaction and retention. Communicate with
Director of Recruitment on any issues that arise with a travel
candidate while on assignment that could lead to the cancelling of
the assignment. Consistently meet or exceed established goals both
individually and departmentally. Participate in communicating with
other recruiters in the Recruitment Department suggestions on sales
strategies, recruiting strategies and methods that will achieve
order fill goals. Fully articulates and adheres to requirements of
each facility. Other duties as assigned. WE'RE LOOKING FOR:
Excellent oral and written communication skills Able to thrive in a
fast paced environment; persuasive and upbeat Able to manage
multiple priorities and tasks Ability to work well independently
and within a team environment Self-starter with excellent
interpersonal, organizational and follow-through skills Ability to
effectively communicate with travelers and employees with diverse
personalities Basic computer knowledge such as MS Outlook, Excel
and MS Word Maintains working area and equipment in accordance with
environmental and safety regulations EDUCATION: High School or GED
equivalent required EXPERIENCE: 1-3 years of recruiting experience
required, preferably within Healthcare. Not for You? Refer a Friend
and Earn ($500) Five Hundred Dollars by Visiting
https://hubs.ly/H0fXMW20 We are an equal opportunity employer and
value diversity at our company. We do not discriminate on the basis
of race, religion, color, national origin, gender, sexual
orientation, age, marital status, veteran status, or disability
status.
Keywords: States Title, Inc, Seattle , Customer Success Manager, Executive , Seattle, Washington
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