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Managing Director, Cargo

Company: Alaska Airlines
Location: Seattle
Posted on: February 22, 2021

Job Description:

Managing Director, Cargo Seattle , Washington Apply Now The Managing Director, Cargo sets the long-term strategy and oversees the operational and financial performance of Alaska Air Cargo, including oversight and compliance for all cargo locations served by Alaska Airlines, Horizon Air, and Skywest. This role ensures a culture of safety while growing the profitability of the business. As a people leader, this role will also establish strategic goals, prioritization, and direction for a team of leaders who oversee all aspects of the Cargo business. Key Duties Establishes strategic goals and direction aimed at increasing the customer base, maximizing revenue, increasing efficiency in order to achieve growth and profitability for the Alaska Air Cargo businesses, including but not limited to: Business development and new business operations Customer interface across the Cargo operations (e.g., operations, corporate, sales, etc.) Cargo business systems, technology, and processes for performance improvement Direct sales, marketing and advertising Oversight of the Safety Management System (SMS) and responsible for safety and regulatory compliance as it relates to cargo operations. Influences across the company and provides strategic recommendations to enterprise leaders to ensure we maintain our goals around safety, an efficient cargo operation, maximizing revenue, and providing our guests with a remarkable experience. Engages with Alaska's Government Affairs team to provide briefing materials and/or personally brief Federal and State staff/officials on policy impacts to the Cargo business. Represents Alaska Airlines and Horizon Air on the A4A Cargo Council and provides key input on industry issues/development from a cargo perspective. Develops people through effective performance management and ongoing feedback, focusing on fostering strategic and systems thinking, development of talent, and succession planning across teams and functions. Ensures policies and procedures are clear and updated. Approves and manages budget for Alaska Air Cargo. Job-Specific Experience, Education & Skills Required A minimum of 10 years of customer service experience, preferably in a fast-paced, customer-focused environment. 5 years of direct people leadership experience. A Bachelor's degree or willingness to attain a bachelor's degree within six (6) years of start date. Proven change management skills and a thirst for applying research and best practices to existing business problems. High energy, positive, and executive-level presence, skillful written and verbal communication. Experienced in public speaking, motivational skills and influencing change. Strong leadership skills, with the ability to inspire and drive outcomes from direct reports, team leaders, frontline teams, and indirectly from others in the organization that may be executive sponsors, sponsors, or other stakeholders. Working knowledge of fiscal control systems, staffing processes, safety, and security compliance. Ability to lead effectively, communicate well, and to motivate and develop direct/indirect reports. Ability to be proactive, enthusiastic, creative, resourceful problem solver, and willing to try new approaches. Excellent analytical and problem-solving skills. Excellent negotiation skills, including preparing, responding to, and managing proposals. Excellent strategic development skills Preferred Master's degree in Business. Experience working in a B2B sales or contracting environment. Experience leading large groups of employees and leading multiple functions simultaneously. Experience managing employees in a union environment. Broad industry knowledge, including experience in freight and station operations. Familiarity with the logistical demands and economic activity within the state of Alaska. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. Influences company culture through action, presence and reinforcement of behaviors. Innovative, apolitical, resilient, fact-based and creative solutions-focused mindset, with ability to thrive in a rapidly changing, collaborative environment. Ability to leverage business acumen and analytic capability to position the organization as a change agent and key business partner. Total Rewards Medical, dental and vision benefits 401k match program Monthly incentive pay plan Annual incentive pay Equity grants Generous paid time off Unlimited confirmed travel privileges on Alaska Airlines & Horizon Air Apply by 11:59 PM Pacific Time on 2/18/2021
Employment Type Full-Time
FLSA Status Exempt
Regular/Temporary Regular
Requisition ID 2021-5052
Equal Employment Opportunity Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws.
We participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required. Equal Employment Opportunity & Affirmative Action
We are proud to be an Equal Employment Opportunity and Affirmative Action employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. If you'd like to view a copy of our affirmative action plans, please fill out an AAP Inspection Request Form. Accessibility Accommodations
All candidates will receive consideration for employment without regard to any characteristics protected by law. We are committed to creating a diverse and inclusive workplace where everyone is valued, treated with dignity and respect, and empowered to do their best work. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to to let us know the nature of your request. Pay Transparency
We do not discriminate or retaliate against applicants or employees who inquire about, disclose, or discuss their compensation or that of other applicants or employees. Learn more about how we comply with the OFCCP's Pay Transparency Nondiscrimination Provision . During the performance of a city contract, we will provide equal benefits to employees with spouses and employees with domestic partners where required.

Keywords: Alaska Airlines, Seattle , Managing Director, Cargo, Executive , Seattle, Washington

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