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Principal Product Manager, Eligibility and Onboarding

Company: 98point6
Location: Seattle
Posted on: February 23, 2021

Job Description:

Principal Product Manager, Eligibility and Onboarding Our mission is to deliver high-quality primary care that is accessible, convenient and affordable for all. Every single day you'll be working on challenging problems with an exceptional team to profoundly transform primary care and improve people's quality of life. Your role and impact 98point6 has gone through a period of significant growth, and based on recent success is well-positioned to deliver primary care to some of the largest and most important companies in the healthcare industry, including health plans, health systems, employers and major retailers. You will lead the vision for one of our most impactful product areas, Eligibility and Onboarding, as you work to change the way that primary care is delivered. You will be responsible for delivering solutions that meet the needs of health plans, health systems, employers and other customers, building a solid foundation for growth while preserving a clear and intuitive user experience.--
Eligibility includes the means by which we understand which patients are eligible for 98point6 care through their employer, health plan or other sponsor. Onboarding refers to the first-time experience for our users. In this role, you will build an eligibility system that scales to meet the needs of a wide variety of customers behind the scenes, while hiding complexity from the user and delighting them with simplicity and ease-of-use. Responsibilities

  • Craft the vision and set the roadmap for Eligibility and Onboarding
  • Identify specific objectives and deliver on them by monitoring and improving the performance of your team against key metrics
  • Establish and maintain a product backlog informed by market research, member and customer feedback and internal data
  • Collaborate with engineering to build scalable solutions that meet a variety of customer needs, rather than one-off solutions
  • Collaborate with commercial and marketing team members to deepen our understanding of the marketplace
  • Work with UX Design and Engineering teams to define and understand problems and requirements, then determine the approach, timelines and deliverables
  • Work to scope, design and drive the execution of changes to our mobile applications as they relate to the onboarding experience
  • Improve our processes and reduce the occurrence of problems that result in paging of account managers or engineers
  • Manage one product manager and serve as a mentor for other product managers Qualifications
    • 7+ years of product management experience in a professional setting
    • Experience synthesizing requirements and developing scalable solutions that meet the needs of multiple business customers
    • Excellent written, verbal and presentation communication skills
    • Experience with, and passion for, people management
    • Demonstrated success taking complex, ambiguous problems and delivering solutions with complete end-to-end ownership
    • Technical domain knowledge with respect to health plans, including a detailed knowledge of Electronic Data Interchange (EDI) standards eligibility, claims and pricing
    • Experience collaborating with commercial and marketing counterparts
    • Experience collaborating with UX designers and researchers 98point6 provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, --genetic information, status as a protected veteran or other protected status. How did you first hear about 98point6? --*
      U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at 98point6 are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Please select Are you Hispanic/Latino? Please select Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Please select Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
      • Autism
      • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
      • Blind or low vision
      • Cancer
      • Cardiovascular or heart disease
      • Celiac disease
      • Cerebral palsy
      • Deaf or hard of hearing
      • Depression or anxiety
      • Diabetes
      • Epilepsy
      • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
      • Intellectual disability
      • Missing limbs or partially missing limbs
      • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
      • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status Please select 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: 98point6, Seattle , Principal Product Manager, Eligibility and Onboarding, Executive , Seattle, Washington

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