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Senior Product Manager - Infrastructure, Observability Suite

Company: Splunk
Location: Seattle
Posted on: April 9, 2021

Job Description:

Senior Product Manager - Infrastructure, Observability Suite Product Management and UX San Jose, California San Francisco, California Washington, D.C. Austin, Texas Seattle, Washington New York, New York Chicago, Illinois Los Angeles, CA, California Raleigh, North Carolina Boulder, Colorado Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can become a part of our journey! Role We are looking for a Senior Product Manager to scale our new Observability Suite to tens of thousands of customers in new geographies, new cloud platforms and availability regions, and with the new requirements that these bring. This position will require a highly technical candidate who understands cloud platforms, application scalability, and is strong with making data-driven decisions. You will work with the product, engineering, and design from across our suite to: --

  • Be the product expert for our internal platform and drive the roadmap for our integration with the systems that back our billing, quota, authentication, etc. functions, both within our Observability Suite and with the rest of Splunk
  • Manage the regional / platform expansion process, including:
  • Identifying which regions and cloud platforms are requirements for target customers or provide the most business opportunities
  • Set requirements and deadlines for our constituent businesses to expand to these regions and platforms
  • Find potential customers or expansion opportunities that are blocked on missing compliance requirements (for example, government clients blocked by FedRAMP, financial institutions blocked by PCI, etc.), build a plan for gaining suite-wide certification, and execute on this plan across our products and teams
  • Set performance and redundancy targets for our products (availability, latency, error rates, data protection, backup, etc.) based on business impact and feasibility, work across teams to establish these as SLOs and measure them, implement a process for tracking and fixing performance issues, and expose these to customers. Key Responsibilities
    • Understand customer and user needs in depth; communicate those needs crisply and succinctly within Splunk; and work with design and engineering teams to translate those needs into clear priorities, a compelling roadmap and high-impact, innovative features
    • Actively maintain a view of how the market, competition and technologies are evolving, and factor it, as well as feedback from internal groups and customers, into the product direction
    • Collaborate with product marketing, support and the sales team to solve for business limiters within your control and pursue key business accelerants Basic Qualifications
      • Demonstrated ability to prioritize requirements across conflicting dimensions and to be clear on the minimum capabilities that matter
      • Excellent analytical / problem-solving skills. Ability to identify patterns and synthesize disparate data into a coherent whole
      • Strong written and verbal organizational, analytical, and communication skills. Ability to lead and influence via persuasion, patience and energy
      • Experience with developing software, understanding engineering tradeoffs, and an intuition for the needs of the developers and operators who use our products
      • A passion for usability and a knack for simplicity
      • Willing to do whatever it takes to get quality products and features to market on time Preferred Qualifications
        • 3-5 years of experience in product management or technical product management role
        • BA/BS in Computer Science or related field
        • MBA from a top-tier program
        • Background in enterprise SaaS; bonus if those were monitoring or analytics products
        • Participation in all stages of the software development lifecycle, experience with Agile software methodologies If you'd like to join one of the fastest growing and most exciting tech companies in the Silicon Valley, contact us! This position has the ability to make a huge impact. Your compensation will include a competitive salary, stock options, cool perks, and generous benefits. We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.-- For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

          Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor's EEO is The Law notice. Please click here to review Splunk's Affirmative Action Policy Statement.

          Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk's Career Site Privacy Policy.

          Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk's Pay Transparency Nondiscrimination Provision.

          For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

          Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk's website should send comments to accessiblecareers@splunk.com . Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

          Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

          To check on your application click here . You have been redirected to a Splunk job page

Keywords: Splunk, Seattle , Senior Product Manager - Infrastructure, Observability Suite, Executive , Seattle, Washington

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