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Senior Product Manager

Company: Henry Schein One
Location: Seattle
Posted on: January 16, 2022

Job Description:

This role can be worked remote from any location within the U.S. - at this time, only candidates authorized to work in the U.S. for any employer are considered

About Us

Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. We deliver innovative dental software and services, combined with expert business coaching, to help connect dental technology so it works as one.
When technology connects, more data is shared, more tasks are automated, and more work gets done. And most importantly, dental professionals have more time to focus on providing a quality experience for their patients. In fact, one connected practice management system simplifies each step of the patient experience - from first contact and scheduling to clinical treatment and billing, to ensuring loyalty and recurring care.

If you are looking for a growing career that makes a difference, come be part of our team today!
We are looking for an experienced Product Manager to join our Henry Schein One product team. This an ideal role for someone with team leadership aspirations within their career growth and plan. The role will focus on and own our patient communication and relationship management portfolio of products. This includes working on a broad range of business initiatives and objectives by leveraging a wide set of technologies and tools.

The role is accountable to the commercial success of the product(s) and leading efforts in the execution of product strategy. The incumbent will work with cross-functional teams internal and external stakeholders to support shaping and defining product strategy, vision and roadmaps. The successful candidate is adept with cross functional communication, and able to bridge organizational gaps between different functional groups, most often between development, marketing, sales, and support.


Contribute to product strategy, vision, and roadmap by leveraging customer and market analysis
Write product requirements and user stories for features and enhancements
Conduct analysis to review competitors in adjacent spaces for feature requirements to ensure a competitive and relevant product feature sets
Prioritize and manage the feature backlog for effective release and sprint planning
Evaluate trade-off decisions across the customer experience, development and operational support in partnership with teams
Create useful, intuitive features that help our customers grow their business
Review customer feedback, prioritize it, and transform it into clearly defined product requirements
Guide user experience design planning and delivery with the assistance of the development team
Be the customer advocate for solution designs
Work closely with the development team to ensure releases meet -- and exceed -- customer expectations
Coordinate with other product managers and engineers to deliver product functionality that set us apart from our competition
Continuously monitor, measure and report on key business and customer metrics. Identify areas for continuous testing and optimization
Work closely with Customer Support and Marketing to launch new capabilities
Be the most knowledgeable person in the company on assigned product(s)
Help the consulting and sales teams solve problems and discover innovative answers to hard questions
Work closely with other teams to create materials including white papers, help documentation, blog posts, and customer presentations
Collaborate across internal partners (Sales, Account Management, Support, Development, and Marketing) as well as external customers to understand challenges/requirements for innovative solutions that help customers get to agreement faster
Visit customers and attend industry events

5 or more years of increasing responsibility and complexity in terms of any applicable professional experience.
Experience in developing market requirements for hardware and software products and services
Excellent written and verbal communication skills
Internal and external (customer-facing) presentation and training skills
Demonstrated ability to build consensus when needed, among diverse stake holders
Problem solving ability and analytical business skills
Leadership and participation in cross-functional teams

Unlimited PTO
Seven Company Paid holidays
Competitive Medical, Dental, and Vision benefits
401K with competitive company match
Flexible Spending Account (FSA)
Life Insurance

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Keywords: Henry Schein One, Seattle , Senior Product Manager, Executive , Seattle, Washington

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