Data and Analytics Manager

Company: International Community Health Services
Location: Seattle
Posted on: January 16, 2022

Job Description:

Join the ICHS Team!Discover how you can make an impact on people, communities and creating greater health equity.International Community Health Services (ICHS) is a nationally-recognized federally qualified health center, and for over 45 years ICHS has provided culturally and linguistically appropriate health and wellness services, including increasing health equity for uninsured and medically underserved individuals of all languages and walks of life. We firmly believe that access to quality health care strengthens our families and communities, and promotes a more just society. We take pride in our diverse and inclusive workforce and at ICHS we value respect and support each other so each individual can achieve his or her full potential. We invite you to join us and be inspired by colleagues that share your mission and purpose.We invite you to watch this video to learn more about working at ICHS.We offerCompetitive salary for the Seattle/Puget Sound region"Share the success"-- - bonusesInsurance premiums 100% paid by ICHSPaid time off accrual up to 200 hours annually with up to 264 hours rollover year to yearAutomatic 4% retirement contribution9 paid holidays a year, including 2 personal holidaysReimbursement for professional licensureData & AnalyticsLeads and informs the cultivation of an organizational culture of data-driven decision-making.Leads the development of a system-wide plan to ensure data is governed, shared, standardized, and analyzed for the key purpose of driving action and decision-making that promotes clinical and operational excellence.In collaboration with executive and senior leadership, leads the development of reporting and analysis of internal and external data to support the organization's clinical and business needs.Oversees and directs data collection and validation procedures, including the extraction, retrieval, analysis and transformation of data to facilitate reporting to address organizational data needs. This includes directing and/or providing guidance for team members during analysis, trouble shooting, data collection, and root cause analysis, so that the team can identify analytics solutions for ICHS staff.Advises team, as needed, during key projects and critical analysis to ensure data validation and data interpretation has been vetted before being released to stakeholders.Ensures the team has developed documented processes to provide reporting solutions to clinical/financial staff.Oversees and informs the development and maintenance of the organization's internal and external databases and/or healthcare intelligence system designs to fulfill reporting requirements and to promote clinical and operational excellence.Encourages team to identify best practices and implement opportunities for standardization.Performance Management/EvaluationIn partnership with relevant departments/teams, supports and informs performance management through the organizational and departmental scorecards with the collaborative development of performance measures, data design, monitoring, and the coordination of reporting. When necessary, facilitates and coordinates in the problem identification and intervention process, including quality improvement, data collection, validation, and reporting.Informs and/or supports performance and financial evaluations of identified programs on a scheduled basis.Staff ManagementLeads, directs, manages and empowers Data & Analytics staff including: hiring, providing guidance and direction, determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions. This includes developing the Data & Analytics staff into a cohesive team capable of timely service and product delivery by providing leadership, professional development, and cross-training.Supports the team as they attain/maintain necessary certifications, as applicable, in a timely manner according to policy.Maintains technical expertise in relevant competencies covered by the Data & Analytics team; interprets, complies with and administers all applicable laws and regulations, as appropriate. Updates and maintains systems and procedures to carry out the work of the team to ensure best and promising practices are adhered to.Develops and tracks the Data & Analytics budgets.Other Strategic Initiatives FunctionsOversees and/or informs the development and implementation of data collection, validation, and utilization policies and procedures for the organization, based on best practices.Represents ICHS officially in public and private arenas through task forces, committees, workgroups, testimonies, and other relevant venues, as appropriate and assigned.Manages multiple projects and teams as assigned, ensuring critical project issues and activities are addressed effectively, and collecting resource and budget information for program cost implementation and appropriate evaluations.Facilitates and informs in the review of established procedures, systems and standards in partnership with ICHS managers and directors as needed, and make recommendations on quality improvement, data collection reporting and verification.Interacts with ICHS Board of Directors, as assigned.Education - Bachelor's degree required; Master's degree in Public Health, Public Administration, Business Administration, or related field of study preferred.Experience - Required: Minimum of five years of experience working in healthcare and Electronic Health Record (EHR) environment, managing teams responsible for reporting, analytics and integration tools.Preferred: 2 years of managing Epic Clarity experience with a working knowledge of Epic EHR and its reporting tools, especially EpicCare Ambulatory applications: Reporting Work Bench (RWB), Radar Dashboards, SlicerDicer, CC Info view (SAP BOE), Webi. Ability to design, build and navigate Data Visualization tools is desirable. Professional experience in a multicultural environment preferred.Other Requirement(s) - Role requires conceptual understanding of how SQL queries are used by data developers, as well as joining tables and ETL (Extraction, Transform and Loading) tasks. Responsible for providing guidance and overview in the building of reports by using SQL query and for publishing those reports in SQL Server Reporting Services (SSRS) and other key tools found in SQL Server Management Studio (SSMS).Manager will have broad understanding of how these Epic core skills will be used by data Developers and Analysts to provide solutions using:Epic Cogito data modelEpic Caboodle data modelEpic Clarity data modelEpic Clinical or Financial data model

Keywords: International Community Health Services, Seattle , Data and Analytics Manager, Executive , Seattle, Washington