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Staff Product Manager - Mortgage

Company: Compass
Location: Seattle
Posted on: January 16, 2022

Job Description:

At Compass, we envision a world where the experience of selling or buying a home is simple and pleasant for everyone. Founded in 2012, Compass provides an end-to-end platform that empowers residential real estate agents to deliver exceptional service to their seller and buyer clients, all in service of our mission to help everyone find their place in the world.

The Transaction Management organization's mission is to build and operate an end-to-end platform to enable the most accurate, efficient, and seamless real estate transactions and payment flow in the industry. We are looking for a staff product manager to own the mortgage product strategy, execution and delivery within the Transaction Management product team. This is a highly cross-functional role that will require collaboration with many other internal and external product and engineering teams.

Mortgage industry has entered a period of digital transformation. Compass mortgage product is still at a formative stage and you'll be able to define the north star, create the long-term strategy, develop the near-term product plan, and launch the product with high customer and business impacts. You should be excited about building a 0 to 1 business, working in a fast-paced environment and solving complex problems with a customer-centric mindset.

At Compass You Will
Understand the industry structure, competitive landscape and general industry trends which will shape the present and future of the industry.
Synthesize research insight with clear understanding of customer task completion framework and major customer pain points across the end to end customer journey.
Develop multi-year product strategy and near-term product plan to address the critical customer pain points with strong cross team collaboration.
Partner with engineering on platform system design and collaborate closely with the team to develop, plan and iterate on the build process.
Drive the feature development process, document feature requirements, create user stories and define acceptance criteria.
Partner closely on go-to-market and implementation, working with product marketing and operations to ensure successful product launch.
Establish key performance indicator measurements, monitor product performance and take corrective actions for continuous product performance improvement.

What We Look For
8+ years of product management experience. Digital mortgage experience is a plus.
Ability to manage competing priorities, make tradeoffs and evaluate opportunistic new ideas with stakeholders
Ability to effectively collect, rationalize and prioritize user requirements from disparate sources to maximize the customer and business impact and product development ROI.
Ability to thrive and adapt in a fast-paced, high-growth and rapidly changing environment. Strong collaboration skills with research, UX design and engineering teams.
Strong consensus and relationship-building skills, with experience marshaling resources across different functions of an organization.
Excellent written and verbal communication skills to influence other teams, create clarity, and drive focus on complex problems.

Do your best work, be your authentic self.

At Compass, we believe that everyone deserves to find their place in the world - a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

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Keywords: Compass, Seattle , Staff Product Manager - Mortgage, Executive , Seattle, Washington

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