Learning Management System (LMS) Administrator Specialist
Company: Rangam Consultants Inc.
Location: Seattle
Posted on: May 14, 2022
Job Description:
Learning Management System (LMS) Administrator Summary
- The Learning Management System (LMS) Administrator will manage
and coordinate training events and record and control training
information for the Learning Management System (LMS).
- The LMS Administrator will also create learning content in a
variety of Instructional Design platforms.
- The position will report to the Quality Training Lead. Duties
and Responsibilities:
- LMS Administration and record control of training information
with input from users, subject matter experts, trainers and other
learning development personnel to ensure accurate learning
plans/histories and availability of current training materials
- Ensure training forms are entered into the LMS within 1
business day of receipt and retained per procedure
- Review training form submissions for adherence to good
documentation principals, accuracy and completion
- Oversee the creation, edit and/or retirement of training items
and curricula in the LMS Edit/link training materials to ensure
availability to users via the LMS File and maintain training
records for easy retrieval
- Partner with the inspection/audit subject matter expert to
generate LMS reports and/or retrieve training records to support
inspections/audits
- Build and/or run reports to show user status or other requested
information
- Apply LMS knowledge to provide front line technical support (or
escalation) for users
- Thoroughly research customer requests and questions and provide
suggestions for resolution
- Track and document all incoming customer requests, data entry
and filing for department metrics
- Maintain class offerings in the LMS Ensure Good Manufacturing
Practices training records are completed per good document
principals (GDP)
- Monitor the Quality Training inbox to provide timely and
accurate execution of customer training requests
- Utilize a consultative approach and powerful questions in
customer interactions and review training requests in order to
address actual vs. stated training need
- Share information, answer questions, solve problems, and raise
issues as necessary to promote an environment of teamwork and
collaboration. Education/Experience:
- HS Diploma and 3-5+ years administration/coordination/database
experience
- Good Manufacturing Practices (GMP) within a commercial
biopharmaceutical, cellular therapy, or gene therapy industries, a
plus
- Proficient with MS Office, Access, MS Office 365, Learning
Management Systems and Instructional Design platforms.
- (Candidate should be prepared to display Instructional Design
project)
- Ability to follow and repeat procedures and standards
- Excellent attention to detail
- Ability to verify own work accuracy
- Excellent verbal and written communication skills
- Ability to solve problems using good judgment and
discretion
- High degree of customer service working with internal customers
from all levels of the organization
- Team player with demonstrated strong interpersonal skills and
ability to build effective working relationships
Keywords: Rangam Consultants Inc., Seattle , Learning Management System (LMS) Administrator Specialist, Executive , Seattle, Washington
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