Senior Account Manager
Company: Walker Sands Communications
Posted on: May 14, 2022
We strongly encourage people of color, lesbian, gay, bisexual,
transgender, queer and non-binary people, veterans, parents, and
individuals with disabilities to apply. As an equal opportunity
employer Walker Sands is committed to diversity, equity, and
inclusion and welcomes everyone to our team. In your application,
please feel free to note which pronouns you use (For example -
she/her/hers, he/him/his, they/them/theirs, etc). If you need
reasonable accommodation at any point in the application or
interview process, please let us know.
Walker Sands is looking for a strategic, detail-oriented senior
account manager with integrated marketing skills to join our
growing Seattle team. As an organization that emphasizes constant
learning, Walker Sands strives to go above and beyond in developing
innovative and strategic programs for our clients. Our client
portfolio contains an impressive list of Fortune 500 corporations,
startups, fast-growing high-tech companies, professional services
firms and business associations. As a senior account manager,
you'll focus on leading and supporting B2B technology accounts and
serve as the day-to-day point of contact for clients. Senior
account managers build a deep understanding of the client's
business and drive collaboration across the agency to deliver
superior work. Reporting to an account supervisor, you'll be
responsible for building client relationships, leading account
teams, directing program strategy and activities, setting and
tracking program KPIs, delivering quality work, managing budgets
and account profitability, and providing administrative oversight
of program scope and contracts. Senior account managers serve as
the liaison between our clients and our internal agency resources,
and must be personable and relationship-oriented, as well as
demonstrate strong written and verbal communication skills.
Candidates should have a strength for multitasking, prioritizing
and organizing within a fast-paced, collaborative work environment.
As a senior account manager, you will lead small and medium
point-solution accounts across all our services areas, including
PR, demand generation, creative, branding and web. You will also
support account directors on large integrated accounts, learning
the ropes of large account management and strategy. You'll ensure
that program results are meeting clients' goals and align with
client needs, as well as lead discussions with clients to manage
program expectations. You'll help build our growing Client Services
team and learn from industry experts both internally and externally
along the way. Responsibilities
- The Client: You'll serve as the point person for your accounts,
handling communication with the client and leading client calls,
meetings, and planning sessions. You'll advise clients on
initiatives and programs, as well as manage client
- The Work: Working with our PR, digital and creative teams, you
will build a strong understanding of the client's industry,
business and audiences. You'll work with various teams across the
agency to make sure that client programs and projects are running
smoothly and align with clients' business goals. This will include
updating project briefs, estimates, timelines, status reports and
other supporting materials to ensure the seamless delivery of final
work to the client.
- The Team: Along with managing clients, you'll work in parallel
with account and project management teams across the agency, so
there is an indirect management role to play. You'll empower
services teams to do exceptional work through collaboration and
open communication. Additionally, you'll delegate responsibility as
needed and ensure client programs and projects are carried out
- The Business: As a senior account manager, you'll strive to
improve client retention, grow accounts and minimize overservice to
drive agency revenue and profitability. You'll work with our sales
team to sell work and drive revenue into all agency departments.
Down the line, you'll look for opportunities to expand client
relationships and find additional ways to add value within clients'
- 4-7 years servicing client accounts in a marketing and/or PR
agency, preferably in the B2B and/or technology space.
- Experience leading and developing integrated marketing
strategies, with specific experience in PR, digital marketing and
- Ability to think strategically and understand clients' business
- Excellent verbal and written communication skills.
- Excellent listening, negotiation and presentation skills.
- Strong attention to detail and project management skills.
- Experience managing junior team members with a specific focus
on client work and professional development is a plus. Join our
team of constant learners, curious creatives and trivia
Keywords: Walker Sands Communications, Seattle , Senior Account Manager, Executive , Seattle, Washington
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