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Product Manager, Patient Experience

Company: Navigating Cancer
Location: Seattle
Posted on: May 15, 2022

Job Description:

Job DescriptionCompany OverviewSince 2008, Navigating Cancer has championed a better patient experience. Our mission is to radically reduce the burden of cancer through transformative digital health solutions. We enable oncology clinics to provide personalized, efficient care to every patient by providing relevant educational materials, giving the whole care team visibility to patient issues and needs, and delivering useful insights so that care teams can identify and resolve gaps in care. Through our platform, patients receive a holistic service offering to support their individual goals and needs.Job SummaryAs a Product Manager for Patient Experience, you will apply your previous experience in software product management to the definition and delivery of digital patient-centered features that improve patient engagement in care decisions, patient outcomes, and quality of life. You will work closely with other product managers and our design team, along with commercial, operations, and engineering leads to execute on a variety of product and program initiatives to meet business objectives. You will seek out and interpret customer and data insights; define, scope, and validate product priorities; and deliver successful solutions to our clinic customers and patients. Most importantly, you will be a key team member where your insights and initiatives will lead to the continued success of the company.


  • Partner with other product managers, commercial team leads, data analysts, designers, and engineering leads to assess, prioritize, and execute on programs to improve patient outcomes through patient-centered digital solutions.
  • Work with internal and external audiences to understand customer needs and opportunities, validate potential solutions, define requirements, and support the effective roll-out of new capabilities when they are ready for release.
  • Work closely with operations, sales, and marketing to guide communication and rollout strategies that support the successful launch of new capabilities.
  • Define, monitor, and analyze relevant product metrics to assess the success of Navigating Cancer's solutions and recommend opportunities to improve product performance.Qualifications
    • 3-5+ years of software product management experience in an agile development environment, with demonstration of increasing scope of responsibility and impact.
    • 2+ years of healthcare experience is strongly desired.
    • Experience with healthcare operations, information technology applications, data integration and interoperability, analytics, or standards is a plus.
    • Experience communicating effectively with design and software engineering teams.
    • Experience working with customers or stakeholders to understand and refine product needs at all stages of product development.
    • Passion for the mission of Navigating Cancer and a strong desire to impact an up-and-coming healthcare technology company while improving the lives of cancer patients.
    • Outstanding oral & written communication skills; ability to build relationships and rapport with colleagues, customers, and stakeholders.
    • BA/BS degree (or equivalent experience) is required. Why Work Here? We support thousands of healthcare professionals and cancer patients every day. We are a mission-driven company that believes in transformational innovation. Everyday we develop new, better ways to improve the patient experience, help lower patient costs, and drive more equitable outcomes. Help us innovate through technology & grow to reach the next level in patient care. We believe in each other, believe in our work, and have fun doing it!This position is full-time & 100% remote, with the option to come into the Seattle corporate office on a voluntary basis for local employees. We not only offer competitive compensation, but have a ton of other perks - here are just a few:
      • Flexible Work from Anywhere policy (must be US-based)
      • Employer subsidized medical, dental and vision, optional short/long term disability & life insurance
      • 401K + ROTH option
      • Generous employee stock option plan & yearly bonus
      • Flexible time off policy (including paid maternity - paternity leave)
      • Bi-Annual Hackathons
      • Educational stipend
      • Employee Referral programBase pay range: $105,000/yr - $130,000/yr + 10% Corporate Bonus Navigating Cancer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Our Values:
        • Work with Purpose: Work together to improve the lives of cancer patients. Collaborate with team members, have passion, enthusiasm and mission for the work that we do.
        • Act with Integrity: Communicate openly, be honest, follow through.
        • Be Agile: Discover creative solutions, welcome change. Adapt and pursue continuous improvement.
        • Seek Simplicity: Reduce complexity for our customers and patients. Simplify our products, our processes and our messages.
        • Strive for Growth: Constantly strive to achieve personal, professional, and company goals. Continuous reflection, learning and achievement.Powered by JazzHRfgrV6ZxHpm

Keywords: Navigating Cancer, Seattle , Product Manager, Patient Experience, Executive , Seattle, Washington

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