Senior Manager, Data Insights

Company: Convoy
Location: Seattle
Posted on: May 15, 2022

Job Description:

Job DescriptionConvoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This 'Digital Freight Network' is powered by machine learning and automation, and supported by a broad, ever-growing set of features that benefit both sides of the marketplace. We've been honored to work with some great companies, such as Unilever, The Home Depot, and Procter & Gamble. We've also been backed by world-class investors, including Google, YCombinator, Fidelity, Greylock, Generation IM, Lone Pine, T. Rowe Price, Baillie Gifford and the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, Starbucks, and others. We are proud to have been named a CNBC Disruptor 50 Winner (3x), a Fast Company World Changing Idea, a LinkedIn Top Startup, a Forbes' Best Startup Employer, one of Fortune Magazine's 'Impact 20' list, a best place to work in Washington State, a BloombergNEF Pioneer winner, and more. This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help us transport the world with endless capacity and zero waste. About the team:The Shipper Analytics team generates insights, analysis and actionable recommendations to inform business decisions and sales strategies and actions to contribute to the growth of our Shipper business. The team develops tools, processes, metrics, reports and the data foundation to ensure insightful data is available across the Shipper organization.About you:As a Senior Manager, Insights on the Shipper Analytics team, you will lead the business performance analysis and insights generation process for the Shipper organization, Convoy's demand team. You will work closely with cross-functional business leadership, analytics team members and other managers across Convoy.You are a masterful storyteller / business strategist that mines for insights and turns them into simple and yet compelling narratives that explain business performance and help identify key opportunities and areas to action on. You innovate deliberately and balance diagnostic 'what' and 'where' answers with more strategic 'why' and 'how' perspectives.You will:Partner with stakeholders in our Shipper Organization, including Sales, Account Management, and Revenue Strategy & Operations, to help them understand key performance drivers and generate actionable insightsBe a key voice and advocate for data-guided decision-makingDevelop a deep understanding of the Shipper organization and its key performance drivers, and play a strategic role in establishing and nurturing long term partnerships with Shipper leadership teams and other key stakeholder teams across ConvoyCreate and maintain systems to elevate best practices and demonstrate resultsRecruit, retain, develop, and motivate our talent We're looking for someone who has:Bachelor's degree in Computer Science, Engineering, Economics, Statistics, Mathematics or a quantitative and analytical discipline7+ years of experience leveraging quantitative analysis and analytics to solve business problems, preferably within a large customer service or sales organization2+ years managing analystsStrong analytical skills – excellent at analyzing business information, creating dashboards and data visualizations, tracking key business metrics. High level of proficiency in data management tools.An experienced storyteller, capable of distilling complex ideas and data into simple, digestible, and compelling narrativesStrong written and verbal communication skillsExperience working directly with business teams to drive resultsDemonstrated ability to manage and influence decision-makers and key stakeholders, and drive collaboration and commitment across disparate groups with competing prioritiesDemonstrated ability to be an inspirational leader, including building and maintaining strong team culture and moraleComfort with ambiguity; ability to be flexible in a rapidly changing environment that moves quicklyIntelligent but practical; you want to get things done and love simplicity Benefits:Employees' wellbeing is top of mind for the Convoy team. Outside of offering excellent medical, dental, and vision benefits, we also offer the following:

• On demand mental and emotional health benefits through Lyra
• On demand primary care through 98.6
• Generous paid time off
• Paid parental leave program
• Fertility benefit solutions via Progyny
• Child-care and adult/elder-care options through Bright Horizons
• Opportunity to join and contribute to one of our Employee Resource Groups
• Ability to make a real world impact!Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you're a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we'd love to hear from you!

Keywords: Convoy, Seattle , Senior Manager, Data Insights, Executive , Seattle, Washington