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Principal, UX Program Manager

Company: Vitamin T
Location: Seattle
Posted on: May 16, 2022

Job Description:

OverviewJob Summary:Our team is building a product that millions of customers love to use, so convenient and compelling customers will rely on this product at every stage of the shopping experience - from expert product guidance to listing to ordering to post-purchase support - across devices, desktop and mobile, in all countries where it is available.As a UX Program Manager, you have good knowledge of design and design processes. You have experience partnering with designers and stakeholders to drive ideas for innovative programs and processes, delivering successful projects end-to-end, managing deadlines and risks across multiple teams, communicating effectively to stakeholders, and working closely with your cross-functional teams. You have a track record of adapting approaches to fit a variety of customer needs and organizational constraints. You are very detail-oriented and organizationally savvy. You possess a high level of curiosity and the ability to drive through ambiguity using solid project management skills, the ability to influence with data-driven recommendations, and customer-oriented problem-solving abilities.KEY JOB RESPONSIBILITIES:--- Lead a team and projects for cross-functional teams focused on launching product shopping-wide initiatives.--- Drive on-time, satisfactory delivery of design team work by tracking other teams' calendars, timelines, and team backlogs; removing obstacles to delivery, assisting with tactical issues, scheduling reviews with stakeholders and leadership, and communicating product/team status.--- Facilitate contacts, information, and asset distribution between the Product Design team and internal and external stakeholders.--- Put repeatable processes in place that help us plan and manage multiple parallel projects and run our business--- Working across teams to create relationships with stakeholders and senior leadership teams--- Communicate project status with design team and stakeholders regularly--- Seek opportunities to make improvements to team efficiency and process.--- Primary point of contact for specific design workstreams, working closely with design leads to proactively clarify requirements and use cases, actively seeking clarification when there is ambiguity.BASIC QUALIFICATIONS:--- 7+ years of professional experience as a program or project manager, UX Producer or similar role.--- 5+ years of experience leading teams.--- 3+ years of experience leading project delivery for large, cross-functional project teams.--- Demonstrated keen eye for detail, as well as the ability to zoom out and see the bigger picture--- Track record demonstrating excellent open and collaborative communication and interpersonal skills--- Track record of taking end-to-end ownership and driving results--- Proficiency in a variety of project management tools (e.g.: Office, JIRA, SIM, etc.) and a willingness to identify new/better tools and ways of workingPREFERRED QUALIFICATIONS:--- Experience presenting to and effectively advising senior management.--- Demonstrated ability to work collaboratively with stakeholders across multiple organizations and drive alignment--- Experience shipping innovative, successful features in a highly-matrixed and ambiguous environment.--- Desire for innovation, balanced with business needs and customer expectations--- Deep familiarity of user-centered design processes and iterative development processes--- Demonstrated ability to use hard data and metrics to back up strategic recommendations--- Thrives in a fast-paced environment, while staying cool and collected--- Master planner and flexible partner who can balance multiple competing priorities simultaneously with minimal supervision

Keywords: Vitamin T, Seattle , Principal, UX Program Manager, Executive , Seattle, Washington

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