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Client Success Manager - Seattle

Company: Evocalize
Location: Seattle
Posted on: May 16, 2022

Job Description:

Job DescriptionAbout the RoleThe Client Success Manager is responsible for owning a portfolio of key Evocalize accounts that utilize our Collaborative Marketing Platform to deliver Search and Display programs. Your duties will include onboarding and training partners, advising partners on go-to-market strategy, driving program adoption, and nurturing relationships to drive growth and renewals.You come from a SaaS Client Success or Consultant background and/or have direct experience onboarding new partners and growing platform adoption. You are an organized self-starter, have excellent communication skills, and are detail-oriented, marketing savvy and data-driven. This is in an individual contributor role based in Seattle or Austin reporting into the Vice President of Client Success.Evocalize offers a flexible work schedule with in office and home options along with fully paid employee benefits, unlimited PTO and 401k.Responsibilities include:

  • Ownership of several enterprise Evocalize partner accounts
  • Working closely with partners to define objectives and KPIs for each marketing program
  • Managing partner onboarding and go-to-market strategies
  • Collaborating with client operations and engineering teams to configure the Evocalize platform as per partners' requirements
  • Presenting insights to partners ensuring that they get the most out of the platform
  • Driving adoption of the platform and overall growth of account
  • Acting as the internal advocate for your partners and ensuring Evocalize is well-aligned with partner goals
  • Renewing annual partner contracts and upselling enhancements and features
  • Being an expert and thought leader on all partner platforms and programsIdeal Requirements:
    • 3-5 years experience in SaaS Client Success, Consulting or Digital Marketing
    • Experience and understanding of marketing technology platforms such as Facebook's Ads Manager platform, Google Ads, Google Analytics, Google Tag Manager, Telium or Adobe Omniture
    • Meticulous attention to detail
    • Excellent communication and interpersonal skills
    • Ability to own several small/medium sized accounts
    • Comfortable with owning Director level client relationships
    • Experience working with Product teams
    • Demonstrated success and passion working in a fast-paced, swiftly-changing startup environment
    • History of escalating success in your career
    • BA/BS or similar degree in an applicable field, or relevant experienceAbout EvocalizeAt Evocalize, we are leading the charge to make sophisticated digital marketing accessible to all businesses.The complexity of our data-first world requires a business to have deep expertise, data, and technology to become successful with digital marketing. But many businesses are missing one or more of these requirements, so they must seek collaborative relationships with partners to find success.We build technology that enables collaboration between partners so expertise, data, and technology can be shared. This gives businesses in need an "easy button" and levels the playing field.Located in the heart of Seattle, we're building technology to change the way businesses spend over $128 billion each year and we need your help to do it!With a true startup mindset you'll work alongside our close partners at Madrona Venture Group, the National Association of Realtors, Google and Facebook to expand our vision.We are looking for creative and driven people and will provide you the environment where your unique contributions are truly valued. This position includes salary, benefits, and equity on a team that fosters innovation and professional growth. Our company is profitable and we're nice people. Come join us!Powered by JazzHRgLrapv5rUl

Keywords: Evocalize, Seattle , Client Success Manager - Seattle, Executive , Seattle, Washington

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