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Talent Operations Manager

Company: Spark Foundry
Location: Seattle
Posted on: June 24, 2022

Job Description:

Job DescriptionCompany Description

Spark Foundry is a global media agency that exists to bring HEAT – Higher Engagement, Affinity, and Transactions – to brands. By combining flawless media fundamentals with aggressive innovation, Spark inspires consumers to pay more attention, to care more about our clients' brands, and to buy more products and services from them.Balancing the nimble spirit of a startup with the powerhouse soul of Publicis Media, Spark Foundry delivers the best of both worlds to a client roster that spans some of the world's best and most beloved brands and companies. We combine boutique-caliber insights and service with the buying clout and first-look access of a global leader, bringing the heat to challenger brands that want to act like giants, and to giant brands that want to act like challengers.With a bottom-up culture that celebrates diversity and aims for all voices to be heard, Spark has become a magnet for the industry's best talent, with one of the best retention rates in the industry. And by applying a whole-person approach to professional and personal development, Spark develops a workforce that is well prepared for today's challenges, and also poised to create meaningful careers in the years to come.Because we know that heat arises the intersection of complementary forces, our professionals come from myriad disciplines and backgrounds: data, analytics, and insights; content and creative production; communications and strategy, finance and marketing, and sociology, psychology, and other liberal arts disciplines.Job Description

The Talent Operations Manager is responsible for maintaining Spark's employee database, including both US-based and globally distributed (off-shore) employees, and using this data to provide leadership with visibility into the billability and utilization of Spark's workforce. Related to globally distributed employees, the Talent Operations Manager will work with Spark's global talent leads to manage the tracking and fulfillment of resource needs from initial need identification through to hiring. The Talent Operations Manager will also be focused on building/recommending tools and processes to streamline and scale resource operations both inside and outside the US. Role Objectives:Employee Database Management• Work alongside the Operations, Talent/Resource Management, Finance, and Client/Practice teams to ensure changes to Spark's employee population are reflected timely and accurately in Spark's employee database. • Part of team that will lead onboarding onto new talent and financial management system.Talent Operations (Globally Distributed Resources)• Manage Spark's global resourcing initiative, including:o Gathering resource requests from Client/Practice leads and securing Finance approval o Initiating recruitment with Global Centerso Working with Global Centers to manage employee recruitment, hiring, onboarding/training, performance, hours reporting, utilization, and career pathingo Tracking all changes to the globally distributed subset of Spark's workforce • Identify employees' skillsets and strengths/weaknesses in order to appropriately map the right talent to the right (existing and new) business at the right time.• Efficiently prioritize and communicate status of open needs based on revenue status, state of the business, and current staffing structure.Partnership & Collaboration• Partner with internal client teams in a positive, professional, and constructive way; establish solid relationships• Possess ability to influence, make business recommendations, and pivot easily to alternative plans• Comfortable working in a cross-functional role and being accountable to multiple stakeholders Qualifications

• Minimum 5 years of project management experience in marketing, client, and/or agency experience preferred• Experience in a resource management role strongly preferred• Successfully worked in an operations role in a fast-paced, dynamic business environment• Able to work independently and balance multiple tasks • Comfortable working in matrixed organizational structure with accountability to more than one manager• Highly organized with acute attentional to detail • Exercises discretion when presented with sensitive and/or confidential information (e.g. financial information, personnel information, etc.)

Additional Information

All your information will be kept confidential according to EEO guidelines.22-3004

Keywords: Spark Foundry, Seattle , Talent Operations Manager, Executive , Seattle, Washington

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