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Branch Office Manager

Company: D.A. Davidson
Location: Seattle
Posted on: June 25, 2022

Job Description:

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Job Description


Responsible for overall management of assigned branch or branches including P&L. Supervises, leads and motivates Financial Advisors and Branch Staff establishing a productive, high-performance environment delivering exceptional client service. Performs various human resources, operational, accounting, supervisory/compliance and administrative functions to contribute to branch sales and profit objectives and to ensure compliance with company policies and procedures and industry rules and regulations. Additionally, the Branch Manager engages in ongoing recruiting activities meeting or exceeding regional and departmental goals.

Experience and Skills


* Applicable industry exams: Series 7, 66 (or combination of Series 63 and 65) and 9 and 10 (or combination of Series 24, 4, and 53).
* 5+ years licensed brokerage experience.
* Demonstrated leadership, management and motivational skills.
* General knowledge of accounting principles.
* Excellent communication skills with the ability to build relationships with clients, prospects, colleagues and direct reports.
* Strong organizational skills and attention to detail.
* Thorough knowledge of securities industry rules and regulations.
* Solid computer skills including Microsoft Word, Excel and Outlook.
* Ability to follow policies and procedures and maintain client confidentiality.
* Ability to maintain regular, predictable attendance.


* Review and approve Financial Advisor activity, client documentation and communication, and asset movement as defined by Davidson's current policy and procedure manual ("WSPs"); Branch Guide to Operations ("BGO"); and Branch Standardization Guidelines. Such review includes, but is not limited to, the following core requirements:

o Approve new account forms and related paperwork, account update forms, and option paperwork.*

o Review ProSurv trade blotter and related reports, as applicable, and review activity flagged by alerts, as escalated by Regional Supervisory Manager.*

o Work with Supervisory team to resolve Managed Asset paperwork issues and quarterly Choice and/or Paragon Supervision reports.

o Approve outside business activity, brokerage accounts and personal securities transactions for branch employees through electronic attestation system, and conduct follow up review, as warranted.

o Conduct an FA Annual Account Review with each FA within your branch.

o Conduct periodic onsite visits to satellite branch offices as well as alternative work locations for personnel working in remote locations.

o Review complaints received and work with the Compliance department on resolution.

o Review incoming client correspondence (including facsimiles); outgoing client communication with the public, including correspondence, sales literature, advertising, websites, social media, and public speaking activities; and staff emails in email review system.*

o Approve client asset movement such as ACH forms, LOAs and Standing LOAs, DadVantage forms, IRA Distributions and Fed Wire. Approve deliveries of checks to clients or banks as defined within the BGO.*

o Retain and be able to explain branch books and records in accordance with SEC Books and Records rules, and outlined in the Branch Standardization Guidelines.

* Certain supervisory/regulatory duties may or may not be delegated to the Assistant Branch Manager or Supervisory Branch Operations Manager. Reference the Branch Manager Delegation of Duty Form for a complete list of delegation duties.
* Engages in ongoing FA recruiting activities working to develop a pipeline of current and potential recruit candidates.
* Oversees day-to-day branch activities supporting productivity, compliance and excellent client service.
* Participates in various weekly and monthly meetings. Disseminates information to appropriate personnel. Implements any policy and procedural changes.
* Reviews monthly P&L and staff ratio requirements. Manage expenses appropriately.
* Manages and coach Financial Advisors on current business practices, client acquisition and advises on leveraging tools and best practices.
* Works with the Branch Office Operations Manager in the hiring and management of all branch office support staff including delivering annual reviews and providing ongoing performance feedback.
* Acts as primary on-site contact for all branch examinations (internal and external).
* Performs other duties and special projects as necessary.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Keywords: D.A. Davidson, Seattle , Branch Office Manager, Executive , Seattle, Washington

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