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IT Product Manager

Company: Covestic
Location: Seattle
Posted on: June 25, 2022

Job Description:

Covestic is looking for a Product Manager to be responsible for a portfolio of internal technology platforms, products, services, and experiences This role will own a portfolio of products end-to-end - from ideation, planning, prioritizing, delivery, and ongoing sustainment. The portfolio includes several highly complex and cross-platform solutions (i.e. ERP) to more contained solutions (i.e. desk and conference room reservations).
No C2C W2 Only Candidates must be local in Seattle, WAResponsibilities:Vision and Analysis:

  • Design and drive end-user product research, including anticipating industry trends and innovation. Analyze potential impacts or opportunities to customers and products and incorporate analyses into the ideation and planning with business partners.
  • Partner with business leadership, internal users, and external experts, to understand current fan, employee, and partner experience, and identify areas of opportunity.
  • Conduct analysis of quantitative and qualitative data to identify product innovation opportunities and the root cause of issues to assess opportunity size and impact.
  • Define scope for release increments for continual product maturation; partner with business leaders, engineering/development, project and program management, and other key stakeholders to define release schedule and drive go-to-market delivery plans.
  • Conduct analysis of quantitative and qualitative data to identify product innovation opportunities and the root cause of issues to assess opportunity size and impact.
  • Leverage hypothesis-driven testing methodologies and experiments to inform the direction and prioritize investment; Conduct cost-benefit / ROI / NPV analysis, to support decision making.
  • Influence, communicate, and present ideas at the executive level and throughout the organization.
  • Own product feature set or technical improvements to improve the employee experience.Product Execution & Technical Delivery:
    • Translate product strategy into tangible tools by writing detailed features and user stories, including prototypes, as needed.
    • Collaborate with the engineering team and business partners to architect, design, and assemble effective Agile delivery teams.
    • Scope and ensure alignment on the prioritization of activities based on business and customer impact. Collaborates with Architecture and Engineering teams to ensure technical debt and long-term technology investments are factored into a roadmap.
    • Ensure existing production defects are factored into prioritization for resolution based on priority.
    • Collaborate with all project team members (business SMEs, engineering, IT support, etc.) to develop anticipated release schedules and create continual communication channels for transparency on progress.
    • Manage and maintain efficient flow of just-in-time feature grooming activities across all Agile delivery teams throughout execution, typically maintaining 2 sprints worth user stories 'ready' for Engineering Backlogs.
    • Generate and maintains dashboards and reports that track product health and success metrics, and technical KPI's. Conduct Product Quarterly Business Reviews (QBR's) and Steering meetings.
    • Runs beta and pilot programs with early-stage products and samples.
    • Support stakeholder teams with the product or technical knowledge and additional documentation.
    • Assist with the overall execution relating to all aspects of the software development process, from defining the strategy and architecture to deployment and support.
    • Anticipate and communicate business and technical challenges to stakeholders, including making educated trade-off decisions with the team.
    • Create business readiness/adoption tools and training materials. Identify execution, operational, and organizational issues that impede product success. Drive improvement plan to change or resolve issues (within the sphere of influence).
    • Support and enable core agile practices and tenants: efficient just-in-time flow; lean practices; elimination of waste; DevOps CICD.
    • Provide leadership and thought partnership for the Product Management & Business Analysis community of practice. Required Hard Skills and Experience:
      • Minimum of 5 years of product management experience in an Agile software product development environment required;
      • Experience delivering large and complex business/technology initiatives as Product Manager or lead technology role.
      • Fluent with SQL, Tableau, and other analytical solutions like SAS, and SPSS.
      • Knowledge and experience with integration patterns, APIs, and protocols such as REST, EDI, SOAP, etc.
      • Working experience and application with DevOps (CI/CT/CD) in an Agile environment.
      • Experience with Agile backlog/project management tools.
      • Ability to develop Initiatives, Features, and User Stories that the DevOps teams can ingest.
      • Mastery of:
      • customer research, product vision, feature definition, technical architecture, development, and execution skills.
      • Industry-leading understanding of customer and employee experience.
      • understanding of platform technologies and components such as security, performance, optimization, and API integration.
      • Proven success in directing matrixed resources and delivering software, with Agile/Scrum methodologies and other commonly used tools, across multiple teams.Desired Hard Skills:
        • Scrum Product Owner Certification (CSPO) or Agile Certified Practitioner (PMI-ACP) is preferred.Soft Skills:
          • Clear and effective verbal and written communication and diplomacy.
          • Effective listener
          • Ability to build positive relationships with technical and non-technical team members
          • Effective in working with others to cooperatively solve problems.Education:
            • Bachelor's Degree in Computer Science, Engineering, or Information Technology required. Equivalent, relevant work experience may be considered in lieu of formal education, if approved by management.

Keywords: Covestic, Seattle , IT Product Manager, Executive , Seattle, Washington

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