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Production Manager

Company: Paul Davis Company Owned Store
Location: Lynnwood
Posted on: August 7, 2022

Job Description:

Job DescriptionAbout Paul Davis:Paul Davis Restoration, Inc. is a national organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 320 franchises and Company Owned Operations across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration, Inc. is owned by FirstService Corporation, a global leader in the rapidly growing real estate services sector. Visit for more information. Core Objectives 1. PDO is a customer and client Centric company, passionately focused on serving our community in its time of need and becoming an indispensable partner to our clients.2. We are great operators. Our teams are performance-based and operate as One company, with one standard. 3. One Company, One Standard ensures that every PDO office performs consistently to our key operational and financial benchmarks leveraging the power of our human and financial resources.4. PDO is guided by clear goals, simple workflow, consistent execution, and a culture of inclusion and meaning. The Paul Davis Company Owned operation is governed by the following rules:

  • This is a 24/7 Operation. Everyone is on call.
  • Mitigation claims are acknowledged and responded to same day.
  • Use PDO Quality Assurance for peer review and budget approval.
  • Every reconstruction assignment must begin within 10 days of approval.
  • Everyone follows the Success Equation. Description
  • Management and delegate the starting and completion of reconstruction projects.
  • Train and coach team members that produce reconstruction projects.
  • Communicate with customer frequently on status
  • Conduct annual, mid-year and 90-day performance reviews with all direct report team members
  • Find, hire and train new team members using Rotor skills set
  • Conduct Weekly L10 and GSR meetings (traction methodology)
  • Responsible to assist in resource management with emergency services
  • Create work orders for projects
  • Schedule Vendors and sub-contractors for repairs to be completed
  • Manage an on-site Foreman on each project
  • Order materials
  • Approve purchase orders
  • Collect Account Receivables
  • Review estimates as needed, align budgets with expectations
  • Provide weekly updates on all projects that are active
  • Provide construction feedback
  • Communicate and negotiate with insurance carriers and property owners
  • Conflict resolution with carriers, property owners, vendors and tradesmen
  • Auditing of customer service complaints
  • Manage and exceed budget expectations
  • Assist in collections
  • Monitor job sites for safety issues, quality and for training opportunities
  • Attend industry related trainings and industry association events
  • Weekly manager on call duties
  • Follow the Paul Davis Values, Vision, Mission and 10 Serving Basics
  • All other duties as assigned Education and Experience: Required
    • High School Diploma or GED required
    • Five plus years of experience in a Management or Leadership role within the Restoration/Construction industry
    • Experience in construction and construction management/supervision Preferred
      • Class A or B General Contracting Licenses
      • Associate Degree or bachelor's degree Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

        The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The employee will be working indoors and outdoors. The employee will be exposed to air conditioning and heat. The employees will be exposed to normal noises throughout the office. The employee will be exposed to outdoor weather conditions. Travel This position will require up to 25% local travel to jobs sites, trainings, and company events (as needed). Reasonable Accommodation for Disability Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.The ADA defines "reasonable accommodation" as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer. Disclaimer Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Keywords: Paul Davis Company Owned Store, Seattle , Production Manager, Executive , Lynnwood, Washington

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