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Youth Housing Program Manager

Company: Cocoon House
Location: Monroe
Posted on: August 7, 2022

Job Description:

At Cocoon House we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. Youth Emergency Shelter Program Manager oversees the Cocoon House East Emergency Shelter , a program that provides emergency shelter to teens and young people. You will get the opportunity to support and supervise staff, oversee the intakes and exits of youth, help ensure case plans are supportive and youth focus, help make sure data is collected and input on time and make sure the program is following licensing and contract requirements. This work is done through both a values and equity lens.

Youth Emergency Shelter Program Manager....
Meet youths' basic needs while building positive relationships to establish trust and support
Relate to both youth and other staff across the agency
Maintain healthy and safe boundaries with youth
Have a familiarity with local services and how to access them
Accept a variety of lifestyles, behaviors, and cultural and spiritual practices
Assess emergency and dangerous situations, gather pertinent information, and provide proper support or emergency services
Follow mandating reporting and licensing policies and procedures
De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work
What does the job look like?
Days Full-time: 40 hrs/week
Oversee initial assessment of all youth and development of individual case plans for each youth.
Developing staff members to set professional goals, follow up on performance issues and provide 1:1 mentoring and guidance.
Provide coverage in a phone rotation for a 24/7 crisis response line for youth in need of SafePlace
Maintain all necessary logs and paperwork regarding client and licensing files. Ensure compliance with all data entry requirements.
Build and maintain community relationships by attending community meetings, responding to calls, and proactively addressing concerns.
Coordinate with Director of Youth Housing and community partners to facilitate 24/7 entry/exit of residents for Safe Place, BCP and HOPE bed placement.
Oversee services provided to youth in state-funded beds and ensure compliance with all contract requirements. Ensure facility complies with licensing and grant standards.
Screen, interview, hire, train and supervise staff.
Creating enrichment activities for all youth and empowering staff to lead engagement with youth in care.
Oversee day-to-day operations, facility needs, and shift coverage to ensure compliance with licensing.
Participate in an on-call rotation schedule with other supervisors.
Medical, Dental, and Vision health options with employer contribution
403(b) retirement plan
21 days of PTO accrued in first year
10 agency-recognized holidays
Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings
Salary: $52,000- $54,000

Cocoon House will provide reasonable accommodation to qualified persons with disabilities upon request.
Candidates with lived experience, BIPOC, and LGBTQ+ are strongly encouraged to apply!


Must be 21 years of age or older
Bachelor's Degree preferred plus 2 years' experience working with adolescents or 5 years full-time experience working with adolescents.
Experience working with at-risk youth
DSHS background clearance
Acceptable driver's abstract with no more than 2 violations within last 3 years
Possess a valid driver's license, insurance, and reliable transportation
Proof of COVID-19 vaccination(s)

Ability to perform range of physical motions, exerting up to 50 pounds
Lifting and carrying up to 50 pounds
Standing, walking, sitting for long periods of time, kneeling, squatting, and stooping
Running for brief periods of time
Go up and down stairs


Keywords: Cocoon House, Seattle , Youth Housing Program Manager, Executive , Monroe, Washington

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