Sales & Event Manager - Astra Hotel, Marriott Tribute Portfolio
Company: Astra Hotel Seattle
Location: Seattle
Posted on: September 23, 2022
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Job Description:
$1,500 SIGN ON BONUS
Wage - $33.65 - $38.45 / Hourly (BASES ON EXPERIENCE)
JOB OVERVIEW:
The Group Sales Manager will be responsible for soliciting and
servicing group sales business and business travel accounts in the
hotel in accordance with the marketing plan and assigned market
segments. Generates a high profile and quality perception in the
market place. Responsible for generating group guest room and other
revenues as described by the Director of Sales & Marketing. Also
responsible for maximizing profitability and ensuring overall guest
satisfaction.
This position reports directly to the Director of Sales & Marketing
and will be required to work mostly day shifts Monday - Friday with
some nights and weekends depending on local and hotel
functions.
ESSENTIAL JOB DUTIES:
-Meet or exceed pre-determined booking goals for guest room
revenue; meet or exceed budgeted costs and revenue on a monthly
average with the liberty to negotiate as needed on individual
functions within established guidelines yet maintaining the overall
revenue goals.
-Assist the Director of Sales by reaching the agreed upon business
travel revenue goals, in particular by soliciting national
accounts
-Advanced level of producing business transient revenue through
directly soliciting business via aggressive prospecting, making
presentations, developing contracts, negotiating and closing
sales
-Maximize revenue by selling all facets of the hotel, both orally
and in written form to previous, current and potential clients
-Handle account details so that all pertinent aspects of
solicitation and closing are complete and documented
-Coordinate various departments' participation in servicing
accounts
-Prepare information for, meet with and entertain clients as deemed
appropriate by potential business from that account
-Communicate both verbally and in writing to provide clear
direction to all departments in the hotel to ensure high quality of
service to customers
-Participate in daily business review meeting, pre-convention
meetings, training and other sales-related meetings as required
-Attend trade shows, community events and industry meetings
-Negotiate transient rates with clients on an annual and on-going
basis.
-Complete coordination of the Sales group functions; accurate and
timely preparation of detailed Sales Contracts and Group Resumes as
necessary to ensure a common quality understanding of what the
client is to receive in terms of products and services. Review
function contracts prior to distribution to client and hotel
staff.
-Follows up on the progress of groups booked, such as room night
pick up, rooming lists, cut off dates, etc. with the Group Housing
Coordinator to ensure maximum occupancy.
-Generate "thank you" notes to clients after functions with prompt
follow up of negative client feedback as necessary.
-Follow up on bookings and solicit repeat business.
-Represent hotel in community affairs and industry related
events.
ESSENTIAL SKILLS:
-Understand the mission, vision and game plan of the hotel.
-Strong leadership skills and has the ability to apply them.
-Establish goals and objectives to improve the department.
-Ability to understand Guests' service needs.
-Ability to be well organized, maintain concentration and complete
all work assigned.
-Ability to focus attention to performance of tasks despite
frequent, stressful or unusual interruptions.
-Ability to converse calmly with irate Guests', co-workers or
supervisors in sometimes tense situations.
-Ability to perform job functions with minimal supervision.
-Ability to work cohesively with co-workers and other departments
as part of a team. Ability to build morale and spirit.
-Ability to adhere to work schedule and arrive on time in a neat
and alert condition and adhere to company dress standards.
-Ability to follow all appropriate policies and procedures while
constantly striving to improve all standards of operation.
-Ability to meet or exceed productivity and performance standards
and complete tasks as assigned by supervisor or manager.
-Ability to take and give direction.
-Ability to interact with people beyond giving and receiving
instructions, particularly in resolving complaints and
problems.
Keywords: Astra Hotel Seattle, Seattle , Sales & Event Manager - Astra Hotel, Marriott Tribute Portfolio, Executive , Seattle, Washington
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