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Sr. Manager, Cloud Services

Company: F5 Networks, Inc.
Location: Seattle
Posted on: November 25, 2022

Job Description:

Job DescriptionAt F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.Life at F5 is never dull. We are constantly identifying industry trends and disruptions, then innovating to get ahead of future customer needs-creating application services that help the world's leading organizations deliver their critical business apps faster and with the highest levels of flexibility, security, performance, and support.But our success isn't driven solely by what we do. We also care deeply about how we do it. At F5, our culture is how we live, every single day. And it's producing outstanding results-not only for our customers, but also for our employees. We understand that your life is about more than just work, so we're committed to a culture that supports your whole life.Job DescriptionWe are seeking a dynamic leadership to lead a skilled team in our Technology Services Infrastructure & Cloud Services Teams. You would focus on our global infrastructure, public cloud environments, and associated systems.On this role you will lead a team of highly skilled cloud engineers, systems engineers, and site reliability engineers and will be responsible for encouraging staff, improving process, growing reliability, resource planning, driving automation, problem management, and providing premier customer service.This role is key to our Digital Transformation efforts and our continued journey into the Cloud!What will you do?

  • Run a multi-functional team of Public Cloud, Windows, Linux, and Infrastructure system engineers who provide technical engineering, automation, Tier 3 support, and lead technical projects.
  • Help Lead our Cloud Enablement efforts as IT, and the business, uses public cloud (Azure/AWS/GCP) in our Digital Transformation initiatives.
  • Improve the operational systems, processes, and policies in support of organizations mission
  • Play a significant role in long-term planning, including operational excellence
  • Develop and implement training and mentoring programs necessary to develop employee skills and provide technically knowledgeable, dedicated, problem solving team members
  • Management duties include the supervision of exempt and/or nonexempt level staff. This includes but is not limited to, conducting performance evaluations, approving paid time-off (PTO), assigning or delegating work, providing on-the-job training, giving guidance to staff, conducting performance improvement plans, taking disciplinary action, and interviewing talent for open positions.
  • Accountable for support and maintenance of IT operations, including but not limited to Windows and Linux, systems, applications, backup, patching and storage.
  • Monitor and drive security compliance in accordance with standards, policies and proceduresKnowledge, skills and abilities:
    • You will bring your demonstrated experience building and leading technical teams
    • Strong written & verbal communications; Fluency in English language
    • Showcase excellent social, planning, documentation, organization, and problem-solving skills.
    • Know the Customer! Ability to work directly with internal customers at all levels to ensure client partner concerns are handled appropriately.
    • Project management skills, ability to coordinate multi-functional resources effectively to achieve objectives.
    • In-depth knowledge of client operating systems, including Windows & Linux.
    • An understanding of enterprise IT systems such as O365, Email, DNS, Active Directory, Public Cloud, TCP/IP, Server/Storage, and Database Technologies as well as exposure to a wide variety of technical products and issues.
    • Knowledge & experience across the whole spectrum of IT-related functions: network infrastructure, datacenter operations, business applications development & support, etc.
    • Use of ITSM standards and standard methodology for implementation in an IT environment.How do you qualify?
      • Bachelor's degreein Computer Science, Mathematics, or Engineering,or equivalent software engineering work experience.
      • Technical certifications desirable.
      • 8+ years IT management experience required.
      • No restrictions on ability to travel to domestic & international locations.#LI-RRBal1#Remote#HybridThe Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Phishing AlertPlease note that F5 only contacts candidates through F5 email address (ending with or auto email notification from Yello/Workday (ending with or Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color,national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information,or any other classification protected by applicable local, state, or federal laws.This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment,compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates.Requesting an accommodation is completely voluntary.F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job.Request by contacting Share: Primary Location Seattle Additional Job Locations Field-AK Field-AL Field-AR Field-AZ Field-CA Field-CT Field-DC Field-DE Field-FL Field-GA Field-HI Field-IA Field-ID Field-IL Field-IN Field-KS Field-KY Field-LA Field-MA Field-MD Field-ME Field-MI Field-MN Field-MO Field-MS Field-MT Field-NC Field-ND Field-NE Field-NH Field-NJ Field-NM Field-NV Field-OH Field-OK Field-OR Field-PA Field-RI Field-SC Field-SD Field-TN Field-TX Field-UT Field-VA Field-VT Field-WA Field-WI Field-WV Field-WY Time Type Full Time Job Type Regular Join the F5 Talent Community!Receive job postings and stay up to date on the latest F5 news.

Keywords: F5 Networks, Inc., Seattle , Sr. Manager, Cloud Services, Executive , Seattle, Washington

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