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Area Manager

Company: ZoomCare
Location: Seattle
Posted on: November 26, 2022

Job Description:

What if healthcare fit into your busy schedule, and not the other way around?If you're an experienced retail manager who wants to change how people get and give healthcare, keep reading. We're looking for an experienced Area Manager to lead a team of 40+ Clinic Associates delivering the best-in-class customer service experiential care. As a ZoomCare Area Manager, you'll optimize the financial and operational performance and the customer experience of our neighborhood clinics. You'll hire, train, and retain ZoomCare Clinic Associates, and keep your team connected to our promise of delivering what we call Twice. -. Ten. - Twice the Health. Half the cost. Ten times the delight!Some Highlights:

  • Drive operational and financial performance including profit and loss, strategy development/deployment, and creation/execution of the operational playbook for all zones or facilities within product line.
  • Act as player/coach to mentor and lead a team of clinic staff. In addition to financial performance, you will have the opportunity to ensure delivery of a beautiful experience for "Sarah" our customer, and to motivate and develop "Emma" our employee.
  • Play a key role in delighting Zoomers by translating our brand principles into tangible experiences from attracting to engaging to retaining. You'll drive all facets of the overall user experience, inspire our teams and customers with bold, innovative and customer-centric ideas.
  • Establish key performance indicators for your district, identify opportunities to improve, and then make it happen. The right candidate will have the leadership skills and strategic vision capable of leading business stakeholders on the product enhancement plans.Requirements:
    • 5+ years of retail or customer service leadership (Healthcare experience preferred but not required)
    • Previous multi-store or large volume store management experience
    • Proven success managing a team of over 10 people
    • Proven success managing business results and retail metrics
    • Excellent written and verbal communication
    • Strong character who demonstrates the following:
    • High degree of flexibility and resilience
    • Ability to effectively communicate to business partners
    • Ability to coach a team to achieve specific outcomesCompensation:
      • Exciting benefits package including: Health & Wellness Benefits, 401K with employer match, Paid Time Off & Parental Leave, and additional benefits and rewards.

Keywords: ZoomCare, Seattle , Area Manager, Executive , Seattle, Washington

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