RESEARCH IT PROGRAM MANAGER

Company: University of Washington
Location: Seattle
Posted on: January 25, 2023

Job Description:

If you are using a screen reader and experience any difficulty accessing our web pages, please call 206-543-2544 or email UWHires and we will be happy to assist you. jump to content Job Location Detail: Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle Posting Date: 01/04/2023 Closing Info: Open Until Filled Other Compensation: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. Shift: First Shift A higher degree of healthcare.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.

UW Medicine's IT Services department has an outstanding opportunity for an Research IT Program Manager!

UW Medicine's Information Technology Services (ITS) department is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake (UWMC-Montlake), UW Medical Center-Northwest (UWMC-NW), Valley Medical Center (VMC), UW Neighborhood Clinics (UWNC), UW Physicians (UWP), UW School of Medicine (SOM) and Airlift Northwest (ALNW). In addition, UW Medicine shares in the ownership and governance of Children's University Medical Group and Seattle Cancer Care Alliance (a partnership between UW Medicine, Fred Hutchinson Cancer Research and Seattle Children's). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all of these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.

In collaboration with UW Medicine IT Services ('ITS') and under the general guidance of the Director, Research IT ('RIT'), the primary focus of the Program Manager, RIT, position is providing leadership, development and management to the RIT Program and ITS projects. The Program Manager leads customer outreach, program strategy, development and management of implementation and support processes, program and project communication and visibility, overall management and responsibility for project execution, and managing the day-to-day workload of the Research IT resources assigned to the program.

Areas of responsibility include, but are not limited to:
--- Supporting the direction and priorities of the Director, by managing projects, strategic planning initiatives and division wide-projects.
--- Working closely with technology and clinical project stakeholders to:
o Secure sign-off from project sponsor(s) and principal stakeholders.
o Identifying and analyzing system and business requirements.
o Define project scope, requirements, deliverables.
o Manage resources, schedules, financials, and project meetings.
--- Monitoring the program's effectiveness and mobilizing stakeholders in support of continuous improvement to the program.
--- Identifying potential risks, dependencies, and obstacles that may hinder successful achievement of project goals.
--- Compiling project status reports and delivering project communications to senior leadership.
--- Effectively managing workstreams and facilitating the resolution of issues within the governance structure.
--- Providing coaching and mentorship to team on work techniques, best practices, and operational expertise; and serving as the manager's delegate to represent the team to customers, project managers, technical leadership and organizational management.
--- Coordinating budgets across all RIT funding sources (ITS, NACC, ITHS, KPMP, CTMS, CD2H, etc.) and provided overall support and management of 4 ongoing larger, internal evaluation and modification projects within RIT.

RESPONSIBILITIES

Program Management (25%)
--- Organize and manage strategic planning initiatives and division wide-projects as required. Prepares and presents information to and on behalf of the program.
--- Collaborate with project managers and senior management to ensure that projects and programs are properly defined; and deliver expected efficiency gains, revenue enhancements, increased customer service levels and strategic advantages.
--- Develop and execute an efficient internal communication strategy for ensuring communication with all levels of management within the team. Deliver appropriate and effective executive level communication.
--- Provides reports and analyses during weekly program meetings to support program decision making. Identifies risks and opportunities, and makes recommendations to RIT Leaders and the Program Director that support operating goals.
--- Support the development of the annual goals process and ongoing management of Research IT mission improvement projects.

Project Management (25%)
--- Manage all aspects of multiple related Research IT projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
--- Work with stakeholders to obtain sign off from project sponsor(s) and principal stakeholders.
--- Assign project resources and develop a schedule to monitor resource utilization and adjust resource estimates as needed.
--- Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards.
--- Ensure high quality and timeliness of work produced by assigned project staff and escalate exceptions, as appropriate.

Resource & Fiscal Management (25%)
--- Identify and recommend appropriate staff and material resources for projects.
--- Manage operations and track to approved budget.
--- Participate in the preparation of RIT Program budgets and expenses.
--- Support UW Medicine ITS budgeting process. Ensure that budget projections and proposals are adequate to meet the financial operating needs of the Research IT program.
--- Establish and monitor complex staff salary allocations. Ensures salary allocations are in compliance with University and other granting organizations regulations.

Project Leadership & Analysis (25%)
--- Define and manage project work stream scope, schedule and resourcing, generates project status reports, and project communications.
--- Understands project governance structure and effectively facilitates the resolution of issues within that structure.
--- Lead, organize and influence positively, effectively and maneuver through unstructured problems and create the necessary structure to drive for results.
--- Create and implement project plans, communications plans, risk mitigation plans and other planning materials to support project execution and control activities.
--- Mentor team members on techniques, best practices, and operational expertise.

REQUIREMENTS

--- Bachelor's Degree in Business Administration, Information Technology, Healthcare Informatics, or related field or equivalent combination of education/experience.

--- 6+ years of experience should include the following:
--- 4+ years of healthcare industry experience.
--- 2+ years of managing large scale research programs or projects.
--- Strong experience leading workstreams for IT system/functionality and development project implementations.
--- 4+ years of experience with project or program management, including leading cross-functional teams.
--- 4+ years of experience working with project budgets.
--- Advanced experience communicating and working across clinical and operational groups that include both senior leadership and staff.

DESIRED

--- Previous experience in and knowledge of academic healthcare systems and/or operational environments.
--- Advanced degree (e.g., Master's, PhD, etc.)
--- 1+ years' experience in leading enterprise level projects.
--- Project management certification.
--- Experience with healthcare and/or clinical data; knowledge of hospital operations and clinical procedures.

CONDITIONS OF EMPLOYMENT

• This is an Information Technology deadline-driven work environment.
  
• The individual in this position is expected to work normal daytime hours. The majority of work is performed in an office environment during normal business hours; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed.
  
• Must coordinate projects without direct supervisory authority.
  
• Must work within the constraints of multiple technical environments.
  
• ITS provides services to all UW Medicine organizations - HMC, UWMC-Montlake, UWMC-NW, VMC, UWNC, UWP, SOM, and ALNW. The individual in this position must learn many organizational structures and cultures and continually foster collaboration.
  
• Ability to communicate effectively in English, both verbally and in writing. #monster REQUIREMENTS: See above.
  Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .
  
  Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .COVID-19 VACCINATION REQUIREMENTEmployees of the University of Washington are required to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.

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