ASSISTANT DIRECTOR GENERAL SURGERY RESIDENCY PROGRAM
Company: University of Washington
Posted on: January 26, 2023
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DIRECTOR GENERAL SURGERY RESIDENCY PROGRAM ASSISTANT DIRECTOR
GENERAL SURGERY RESIDENCY PROGRAM Req #: 211852 Department:
SURGERY: ADMIN: CLINICAL PROGRAMS Job Location: Seattle Campus
Posting Date: 12/15/2022 Closing Info: Open Until Filled Other
Compensation: Shift: First Shift Notes: As a UW employee, you will
enjoy generous benefits and work/life programs. For a complete
description of our benefits for this position, please visit our
website, click here. As a UW employee, you have a unique
opportunity to change lives on our campuses, in our state and
around the world. UW employees offer their boundless energy,
creative problem solving skills and dedication to build stronger
minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional
growth opportunities and unique resources in an environment noted
for diversity, intellectual excitement, artistic pursuits and
The Surgery: Admin: Clinical Programs has an outstanding
opportunity for Assistant Director General Surgery Residency
Program to join their team.
The Assistant Director of the General Surgery Program Operations
(AD) is responsible for the day-to-day operations of the Department
of Surgery ACGME General Surgery Residency Program. The AD works
with the faculty Program Director (PD) in developing and
maintaining the educational quality of the training program and a
learning environment that is conducive to educating trainees. This
position also ensures compliance with ACGME policies and guidelines
as well as the American Board of Surgery (ABS) standard and CBA
requirements and other regulatory items. The AD provides oversight
and strategic management for all accreditation and re-accreditation
activities. The AD functions as a liaison between the faculty PD,
APDs, residents, Office of Graduate Medical Education (GME),
participating sites, and other departments. The AD provides
assistance and advising to residents in all matters of the
residency program. The AD must be knowledgeable about patient care
and operational activities at the various training site rotations
as part of their duties in assisting and advising residents.
The AD works with the PD and School of Medicine's Graduate Medical
Education (GME) office to ensure that the program implements all
requirements, and the General Surgery Program residents are
well-prepared and supported through every step of their
This position is in the Department of Surgery, Division of
Education and is located at UWMC-Montlake. The AD reports to the
Administrator for the Education Division, with a strongly matrixed
reporting relationship to the Director of the General Surgery
Residency Program. This position will supervise at least 3.0 FTE.
The core responsibilities of this position are:
- Developing and maintaining a framework that supports
accreditation success of the program and the individual residents =
- Administration of Program Operations = 30%
- Management and Supervision of Staff = 20%
The General Surgery Residency program is multi-pronged. Under the
umbrella of General Surgery Residency these distinct program units
each with separate training goals and objectives and ACGME
- The Categorical General Surgery Program is a nationally
renowned flagship program that includes -65 residents in all years
of their 5-7-year residency training program (depending upon
engagement in research years)
- The Preliminary Surgery Program Unit includes residents who
begin their residency training in preliminary surgery for 1-2
years, but then move to various other specialties across the
country upon completion of the preliminary surgery residency
requirement. Depending on the specialty destination, the -27
Preliminary Surgery residents have unique ACGME training
requirements customized to each individual.
- The Visiting Program's Unit has a significant role given UW's
regional leadership and the only Level I Trauma Center in a 5-state
region. Other residency programs in the Pacific Northwest region
send residents to our training program for surgery experience
throughout the year. The combined total of additional residents
managed by our Visiting Programs Unit number -180+
- The WWAMI/Global Outreach and Medical Student Programs Unit
manages our Rural Surgery Track as well as a separate elective
rural surgery rotation in Montana. This unit will develop, accredit
and implement the new global surgery rotations in collaboration
with the UW Department of Global Health.
The individual in this position must thoroughly understand the
goals and priorities of these multiple programs as well as a
complete grasp of their rules, policies and regulations governing
them. The AD must be an accurate interpreter and arbiter of these
regulations and be able to reliably and sensitively communicate
these to trainees and others.
The AD will counsel and provide support to the trainees regularly
as well as when they request assistance. The AD must be a skillful
and deft communicator able to handle interactions that help
trainees feel safe and heard regardless of content of the
conversation. The AD has considerable responsibility and speaks and
acts on behalf of the Program Director. It is imperative that
residents have confidence and trust in the AD and can rely on their
judgment and assistance. The AD must have great sensitivity and EQ
and, working with the PD and APDs, create a learning environment
that supports trainees in their journey to become highly capable
surgeons. Similarly, the AD must build a highly functioning
residency support team. The AD will be working with skilled
educational support specialists. The AD will provide leadership and
help, while giving direct reports authority and ability to fulfill
The AD is also the principal day-to-day operational liaison to the
various governing bodies of the residency programs. These include
The Accreditation Council for Graduate Medical Education (ACGME);
The American Board of Surgery (ABS); the School of Medicine Office
of Graduate Medical Education (GME) and includes the Collective
Bargaining Agreement (CBA). Expert communication as well as good
judgment within this context are key skills. Knowing when and how
to delegate or escalate and when reach out for support are crucial
elements of success.
The AD must be able to keep in mind the larger picture of residency
training, while understanding and paying attention to the myriad of
details that comprise a successful residency training program. They
will partner with the PD and APDs to ensure that the program
assiduously implements and monitors program requirements.
Meticulous knowledge of the ACGME and ABS rules are necessary.
Setting and implementing goals and timelines for completion of all
training program requirements is essential.
The AD oversees all aspects and supports the team in completing all
requirements to keep the program successful.
As a leader within the Department of Surgery, the AD must be
particularly aware and practice the Department's:
COMMITMENT TO EQUITY, DIVERSITY, AND INCLUSION
The Department of Surgery strives to dismantle systemic racism,
eliminate healthcare disparities, and promote health equity in our
work. Racism and intolerance have no place in our community. We
celebrate our multitude of intersecting identities and commit to
the ongoing effort of creating an inclusive and supportive
In addition, all staff in the Department of Surgery are asked to
demonstrate and develop the following core competencies:
Quality Focus: strives to deliver the best possible service and
results, and continuously seeks opportunities for
- Key attributes: accuracy, customer service, continuous
improvement, problem solving, and self-development
Planning & Organization: completes work in a timely, efficient, and
- Key attributes: priority setting, efficiency, resourcefulness,
adaptability and flexibility, organizational awareness, and
Teamwork & Relationship Building: builds and fosters positive
working relationships with others to achieve shared
- Key attributes: collaboration, communication, emotional
intelligence, recognition, and accountability & integrity
Equity, Diversity, and Inclusion: values and honors diverse
experiences and perspectives, strives to create welcoming and
respectful work environments including dismantling structures of
oppression, promotes and contributes to a culture of access,
opportunity, and justice.
- Key attributes: respect, cultural humility, inclusiveness,
advocacy, and commitment
Position Dimensions and Impact to the University:
The University of Washington program provides a rigorous,
comprehensive experience that is designed to produce the highest
caliber surgeon. We are dedicated to the education of diverse
individuals who will become future academic surgeon-leaders. In
addition, we bear a special dual responsibility to train
outstanding clinicians and community leaders for the suburban,
rural, and even remote communities of the Northwest.
Our educational mission is to create exceptional surgeons who are
clinically and technically superb while emphasizing continued
learning, ethical principles, service, interpersonal relationships,
and compassionate patient care. Our program is intellectually as
well as physically challenging, with high expectations and
standards for our trainees. One of the ways we distinguish
ourselves from the handful of other elite programs is the
incredible combination of a few things:
- The five states of Washington, Wyoming, Alaska, Montana, and
Idaho (WWAMI), comprising 27% of the U.S. land mass, serve as our
geographic catchment area of tertiary and quaternary referrals for
everything ranging from elective surgery to surgical complications
and Level I trauma care. This provides an unmatched range of
- A top 10 U.S. Cancer Center which provides world-class surgical
- One of the leaders in trauma/critical care/burn care in the
world in partnership with the renowned Life Flight
- The 6 hospitals of UW Medicine, all university hospitals, each
with a different care focus.
- A unique spirit of collegiality and collaboration which fosters
a sense of camaraderie and community.
How this Position Contributes:
This position contributes by overseeing, providing strategic advice
and administratively directing the General Surgery Residency
Program in all its components. This AD is key to a successful
program, both in administratively overseeing the program as well as
their ability to provide direct support to residents. This
individual has a host of responsibilities and oversight of the team
that carries out the work to make a successful program. Their
leadership helps to shape the character and morale of the residency
program as well as the support team. They are the crucial link
between the PD/APDs and the residents, in providing a knowledgeable
ear and a keen sense of the day-to-day challenges of being a
resident for all non-clinical aspects of the program. They are most
simply the lynchpin of the program.
CORE POSITION RESPONSIBILITIES
Developing and maintaining a framework that supports accreditation
success of the program and the individual residents = 50%
- Within the framework of governing bodies and policies, this
position is responsible to maintain program accreditation and
compliance with program protocols and rules. Examples of
o Develop and maintain understanding of ACGME policies and
procedures, including familiarity with the Common Program
Requirements as well as Specialty-specific requirements. Develop
and modify program policies to comply with accreditation
requirements where necessary.
o Interpret ACGME and ABS requirements, UW GME policies and
procedures, and other UW policies as applicable. Develop program
policies and procedures based on external and internal
- Provides guidance to residents on program, GME policies and
non-clinical aspects of the program.
o Ensure the program provides understandable and timely information
to trainees and others to assist compliance. Acts promptly to
correct errors or misperceptions about rules and guidelines.
o Ensure adherence to the program's policies such as ACGME clinical
and educational work hours and effects of Leave on board
o Understand fundamental core duties of the ACGME, ABS and keep
well-informed on changes within the program requirements in order
to implement changes in a smooth and timely manner.
o Evaluate trainee morale; respond to trainee concerns. Provides
residents with opportunity for individual dialogue, resolving
non-clinical issues, answering programmatic questions and hearing
suggestions for improvements to the program. Consults with PD, GME
Office and/or GME wellness counselors as necessary.
- In collaboration with PDs, Ads and program staff, identify
areas for programmatic improvements and develop processes to
address program limitations.
o Strive for a culture of transparency of process; ensure a process
that that makes everyone know that issues or feedback that affect
the success of the program are reviewed timely, a course of action
laid out; keeps PDs/APDs in the loop; communicate and implement
o Collaborates and assists the PD, APDs and other faculty as
selected in planning, developing and implementing residency program
changes and quality improvement initiatives. Oversees and
guarantees maintenance of all essential documents required for
- Faculty Professional Development:
o Oversee planning and implementation of program faculty
development activities, including developing tools to educate
faculty on ACGME training requirements.
o Train faculty on program evaluation methods to ensure fairness
and consistency in evaluations.
- Provides guidance and consultation on issues or inquiries from
residents, faculty, staff on Residency Program, ACGME and GME
policies. Ensure coordination of policies and practices in order to
comply with ACGME regulations as well as the CBA contract. As
example leave policies and practices.
- Local expert on UW House staff Association (UWHA), the
residency CBA. Ensure understanding and implementation of changes
in the CBA. Includes working with other Departmental staff, such as
budget, finance and Human Resources staff as necessary.
- Prepare Program Letters of Agreement (PLAs) in coordination
with the GME Office with participating institutions and training
sites. Confirm agreements are reviewed and revised as
- Oversee and manage all accreditation activities including
Annual Program Evaluation, Clinical Competence Committee, ACGME
Self-Study Visits and bi-annual submission of Milestones data to
- Manage the activities of the Clinical Competency Committee and
the Program Evaluation Committees, including agenda development and
attendance and follow-up on action items. Prepare and/or assist the
PD in preparing materials and providing data for regular systemic
program review by the Program Evaluation Committee.
Administration of Program Operations = 30%
- Oversee/Direct day-to-day operations of the residency
- With education staff, work with departmental staff on
credentialing, payroll, and finance.
- Manage confidential and critical materials with sensitivity and
- Oversee and with team and other department individuals (e.g.,
FA), plan data collection efforts for the many requirements. Ensure
data collection happens in a timely and efficient manner. Improve
processes every year in light of new technology, requirements, and
- Ensures completion of surveys and provide necessary data to
various GME systems (e.g. Specialty Boards, ACGME ADS and
- Final advisor to trainees for leave and Board
- Oversee and Direct Service Coverage
o Oversee creation of core surgery resident rotation schedule for
Department of Surgery, including absences such as vacation and
required attendance at events.
o Counsel faculty. PD, APDs on service coverage issues as they
- Evaluation Processes
o Collaborate with PD, APDs and POA in development of program
evaluations that measure resident performance, faculty performance,
educational content of rotations and the overall program. Ensure
evaluations are written and updated in
ACGME competency-based language as outlined in the Program
- Ensure distribution and completion of graduate follow-up
survey; ensure data is maintained in data base.
- Financial Management:
o Understand and manage financial aspects of program, including
understanding cost of a trainee (salary benefits, CBA costs and
other associated costs).
o Understand allocation agreement for program, including FTE at
each site. Advise and recommend allocation changes to PD through
the GME Position Allocation Committee (GMEPAC).
o In coordination with Administrator of Education Division, plan,
expend and monitor the General Surgery Residency Program.
o With Department staff and GME office, oversee appointment and
o Manage staff costs, including salary and other compensation
Management and Supervision of Staff = 20%
This position oversees at least 3 FTE, including a Manager of
Program Operations; a Program Operations Analyst and a Program
Operations Specialist. There may be other positions that will
report to this position over time.
- Reviews staffing needs, and in consultation with PD, advocates
for new or revamping positions as necessary.
- Hires, supervises, trains and provides support and evaluation
of General Surgery Residency staff as outlined above.
- Ensure appropriate professional development and training
opportunities for staff.
- Provides regular feedback and takes performance improvement
action as necessary.
- Provide leadership and teambuilding to the group.
- BA in Education, Business, Communications or other relevant
- 3 Years' minimum experience in academic education programs or
equivalent education/experience, evaluated on a case-by-case
Equivalent education/experience will substitute for all minimum
qualifications except when there are legal requirements, such as a
- Advanced proficiency with Microsoft Office
- Strong project management skills.
- Must effectively lead a team and exhibit leadership skills
- Exhibit strong EQ and effective active listening
- Able to actively problem-solve, knowing when to solve, delegate
- Excellent at goal setting, time management and meeting
- Experience managing a team.
- Demonstrated knowledge of Graduate Medical Education (GME)
processes and tools.
CONDITIONS OF EMPLOYMENT
- Work some evenings and weekends, particularly around
recruitment and onboarding seasons.
- Hybrid telework possible with 2-3 days on site; 2-3 days
- Attend UW GME educational meetings (e.g., GME 101/ 102, Program
Administrator meetings, monthly brown bags, and Program Director
Development Series (PDDS) sessions).
- Attend annual APDS/ARAS national meetings to ensure current
knowledge of ACGME policies and procedures.
- Become member of ARAS and join national APDS listserv to ensure
collaboration with national colleagues on important issues.
Application Process: The application process for UW positions may
include completion of a variety of online assessments to obtain
additional information that will be used in the evaluation process.
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you select to take it later, it will appear on your "My Jobs" page
to take when you are ready. Please note that your application will
not be reviewed, and you will not be considered for this position
until all required assessments have been completed.
Applicants considered for this position will be required to
disclose if they are the subject of any substantiated findings or
current investigations related to sexual misconduct at their
current employment and past employment. Disclosure is required
under Washington state law .
Committed to attracting and retaining a diverse staff, the
University of Washington will honor your experiences, perspectives
and unique identity. Together, our community strives to create and
maintain working and learning environments that are inclusive,
equitable and welcoming.To request disability accommodation in the
application process, contact the Disability Services Office at
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