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Company: University of Washington
Location: Seattle
Posted on: January 26, 2023

Job Description:

If you are using a screen reader and experience any difficulty accessing our web pages, please call 206-543-2544 or email UWHires and we will be happy to assist you. jump to content ASSISTANT DIRECTOR GENERAL SURGERY RESIDENCY PROGRAM ASSISTANT DIRECTOR GENERAL SURGERY RESIDENCY PROGRAM Req #: 211852 Department: SURGERY: ADMIN: CLINICAL PROGRAMS Job Location: Seattle Campus Posting Date: 12/15/2022 Closing Info: Open Until Filled Other Compensation: Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The Surgery: Admin: Clinical Programs has an outstanding opportunity for Assistant Director General Surgery Residency Program to join their team.

The Assistant Director of the General Surgery Program Operations (AD) is responsible for the day-to-day operations of the Department of Surgery ACGME General Surgery Residency Program. The AD works with the faculty Program Director (PD) in developing and maintaining the educational quality of the training program and a learning environment that is conducive to educating trainees. This position also ensures compliance with ACGME policies and guidelines as well as the American Board of Surgery (ABS) standard and CBA requirements and other regulatory items. The AD provides oversight and strategic management for all accreditation and re-accreditation activities. The AD functions as a liaison between the faculty PD, APDs, residents, Office of Graduate Medical Education (GME), participating sites, and other departments. The AD provides assistance and advising to residents in all matters of the residency program. The AD must be knowledgeable about patient care and operational activities at the various training site rotations as part of their duties in assisting and advising residents.

The AD works with the PD and School of Medicine's Graduate Medical Education (GME) office to ensure that the program implements all requirements, and the General Surgery Program residents are well-prepared and supported through every step of their training.

This position is in the Department of Surgery, Division of Education and is located at UWMC-Montlake. The AD reports to the Administrator for the Education Division, with a strongly matrixed reporting relationship to the Director of the General Surgery Residency Program. This position will supervise at least 3.0 FTE. The core responsibilities of this position are:

  • Developing and maintaining a framework that supports accreditation success of the program and the individual residents = 50%
  • Administration of Program Operations = 30%
  • Management and Supervision of Staff = 20%

    Position Complexities:

    The General Surgery Residency program is multi-pronged. Under the umbrella of General Surgery Residency these distinct program units each with separate training goals and objectives and ACGME requirements.
  • The Categorical General Surgery Program is a nationally renowned flagship program that includes -65 residents in all years of their 5-7-year residency training program (depending upon engagement in research years)
  • The Preliminary Surgery Program Unit includes residents who begin their residency training in preliminary surgery for 1-2 years, but then move to various other specialties across the country upon completion of the preliminary surgery residency requirement. Depending on the specialty destination, the -27 Preliminary Surgery residents have unique ACGME training requirements customized to each individual.
  • The Visiting Program's Unit has a significant role given UW's regional leadership and the only Level I Trauma Center in a 5-state region. Other residency programs in the Pacific Northwest region send residents to our training program for surgery experience throughout the year. The combined total of additional residents managed by our Visiting Programs Unit number -180+ residents.
  • The WWAMI/Global Outreach and Medical Student Programs Unit manages our Rural Surgery Track as well as a separate elective rural surgery rotation in Montana. This unit will develop, accredit and implement the new global surgery rotations in collaboration with the UW Department of Global Health.

    The individual in this position must thoroughly understand the goals and priorities of these multiple programs as well as a complete grasp of their rules, policies and regulations governing them. The AD must be an accurate interpreter and arbiter of these regulations and be able to reliably and sensitively communicate these to trainees and others.

    The AD will counsel and provide support to the trainees regularly as well as when they request assistance. The AD must be a skillful and deft communicator able to handle interactions that help trainees feel safe and heard regardless of content of the conversation. The AD has considerable responsibility and speaks and acts on behalf of the Program Director. It is imperative that residents have confidence and trust in the AD and can rely on their judgment and assistance. The AD must have great sensitivity and EQ and, working with the PD and APDs, create a learning environment that supports trainees in their journey to become highly capable surgeons. Similarly, the AD must build a highly functioning residency support team. The AD will be working with skilled educational support specialists. The AD will provide leadership and help, while giving direct reports authority and ability to fulfill their responsibilities.

    The AD is also the principal day-to-day operational liaison to the various governing bodies of the residency programs. These include The Accreditation Council for Graduate Medical Education (ACGME); The American Board of Surgery (ABS); the School of Medicine Office of Graduate Medical Education (GME) and includes the Collective Bargaining Agreement (CBA). Expert communication as well as good judgment within this context are key skills. Knowing when and how to delegate or escalate and when reach out for support are crucial elements of success.

    The AD must be able to keep in mind the larger picture of residency training, while understanding and paying attention to the myriad of details that comprise a successful residency training program. They will partner with the PD and APDs to ensure that the program assiduously implements and monitors program requirements. Meticulous knowledge of the ACGME and ABS rules are necessary. Setting and implementing goals and timelines for completion of all training program requirements is essential.

    The AD oversees all aspects and supports the team in completing all requirements to keep the program successful.

    As a leader within the Department of Surgery, the AD must be particularly aware and practice the Department's:

    The Department of Surgery strives to dismantle systemic racism, eliminate healthcare disparities, and promote health equity in our work. Racism and intolerance have no place in our community. We celebrate our multitude of intersecting identities and commit to the ongoing effort of creating an inclusive and supportive workplace climate.

    In addition, all staff in the Department of Surgery are asked to demonstrate and develop the following core competencies:
    Quality Focus: strives to deliver the best possible service and results, and continuously seeks opportunities for improvement.
  • Key attributes: accuracy, customer service, continuous improvement, problem solving, and self-development
    Planning & Organization: completes work in a timely, efficient, and resourceful manner
  • Key attributes: priority setting, efficiency, resourcefulness, adaptability and flexibility, organizational awareness, and initiative
    Teamwork & Relationship Building: builds and fosters positive working relationships with others to achieve shared objectives.
  • Key attributes: collaboration, communication, emotional intelligence, recognition, and accountability & integrity
    Equity, Diversity, and Inclusion: values and honors diverse experiences and perspectives, strives to create welcoming and respectful work environments including dismantling structures of oppression, promotes and contributes to a culture of access, opportunity, and justice.
  • Key attributes: respect, cultural humility, inclusiveness, advocacy, and commitment

    Position Dimensions and Impact to the University:
    The University of Washington program provides a rigorous, comprehensive experience that is designed to produce the highest caliber surgeon. We are dedicated to the education of diverse individuals who will become future academic surgeon-leaders. In addition, we bear a special dual responsibility to train outstanding clinicians and community leaders for the suburban, rural, and even remote communities of the Northwest.

    Our educational mission is to create exceptional surgeons who are clinically and technically superb while emphasizing continued learning, ethical principles, service, interpersonal relationships, and compassionate patient care. Our program is intellectually as well as physically challenging, with high expectations and standards for our trainees. One of the ways we distinguish ourselves from the handful of other elite programs is the incredible combination of a few things:
  • The five states of Washington, Wyoming, Alaska, Montana, and Idaho (WWAMI), comprising 27% of the U.S. land mass, serve as our geographic catchment area of tertiary and quaternary referrals for everything ranging from elective surgery to surgical complications and Level I trauma care. This provides an unmatched range of pathology.
  • A top 10 U.S. Cancer Center which provides world-class surgical oncology.
  • One of the leaders in trauma/critical care/burn care in the world in partnership with the renowned Life Flight Northwest.
  • The 6 hospitals of UW Medicine, all university hospitals, each with a different care focus.
  • A unique spirit of collegiality and collaboration which fosters a sense of camaraderie and community.

    How this Position Contributes:
    This position contributes by overseeing, providing strategic advice and administratively directing the General Surgery Residency Program in all its components. This AD is key to a successful program, both in administratively overseeing the program as well as their ability to provide direct support to residents. This individual has a host of responsibilities and oversight of the team that carries out the work to make a successful program. Their leadership helps to shape the character and morale of the residency program as well as the support team. They are the crucial link between the PD/APDs and the residents, in providing a knowledgeable ear and a keen sense of the day-to-day challenges of being a resident for all non-clinical aspects of the program. They are most simply the lynchpin of the program.


    Developing and maintaining a framework that supports accreditation success of the program and the individual residents = 50%

  • Within the framework of governing bodies and policies, this position is responsible to maintain program accreditation and compliance with program protocols and rules. Examples of responsibilities:
    o Develop and maintain understanding of ACGME policies and procedures, including familiarity with the Common Program Requirements as well as Specialty-specific requirements. Develop and modify program policies to comply with accreditation requirements where necessary.
    o Interpret ACGME and ABS requirements, UW GME policies and procedures, and other UW policies as applicable. Develop program policies and procedures based on external and internal requirements.

  • Provides guidance to residents on program, GME policies and non-clinical aspects of the program.
    o Ensure the program provides understandable and timely information to trainees and others to assist compliance. Acts promptly to correct errors or misperceptions about rules and guidelines.
    o Ensure adherence to the program's policies such as ACGME clinical and educational work hours and effects of Leave on board eligibility.
    o Understand fundamental core duties of the ACGME, ABS and keep well-informed on changes within the program requirements in order to implement changes in a smooth and timely manner.
    o Evaluate trainee morale; respond to trainee concerns. Provides residents with opportunity for individual dialogue, resolving non-clinical issues, answering programmatic questions and hearing suggestions for improvements to the program. Consults with PD, GME Office and/or GME wellness counselors as necessary.

  • In collaboration with PDs, Ads and program staff, identify areas for programmatic improvements and develop processes to address program limitations.
    o Strive for a culture of transparency of process; ensure a process that that makes everyone know that issues or feedback that affect the success of the program are reviewed timely, a course of action laid out; keeps PDs/APDs in the loop; communicate and implement action plans.
    o Collaborates and assists the PD, APDs and other faculty as selected in planning, developing and implementing residency program changes and quality improvement initiatives. Oversees and guarantees maintenance of all essential documents required for program accreditation.

  • Faculty Professional Development:
    o Oversee planning and implementation of program faculty development activities, including developing tools to educate faculty on ACGME training requirements.
    o Train faculty on program evaluation methods to ensure fairness and consistency in evaluations.

  • Provides guidance and consultation on issues or inquiries from residents, faculty, staff on Residency Program, ACGME and GME policies. Ensure coordination of policies and practices in order to comply with ACGME regulations as well as the CBA contract. As example leave policies and practices.
  • Local expert on UW House staff Association (UWHA), the residency CBA. Ensure understanding and implementation of changes in the CBA. Includes working with other Departmental staff, such as budget, finance and Human Resources staff as necessary.
  • Prepare Program Letters of Agreement (PLAs) in coordination with the GME Office with participating institutions and training sites. Confirm agreements are reviewed and revised as needed.
  • Oversee and manage all accreditation activities including Annual Program Evaluation, Clinical Competence Committee, ACGME Self-Study Visits and bi-annual submission of Milestones data to ACGME.
  • Manage the activities of the Clinical Competency Committee and the Program Evaluation Committees, including agenda development and attendance and follow-up on action items. Prepare and/or assist the PD in preparing materials and providing data for regular systemic program review by the Program Evaluation Committee.

    Administration of Program Operations = 30%

  • Oversee/Direct day-to-day operations of the residency program.
  • With education staff, work with departmental staff on credentialing, payroll, and finance.
  • Manage confidential and critical materials with sensitivity and discretion.
  • Oversee and with team and other department individuals (e.g., FA), plan data collection efforts for the many requirements. Ensure data collection happens in a timely and efficient manner. Improve processes every year in light of new technology, requirements, and personnel.
  • Ensures completion of surveys and provide necessary data to various GME systems (e.g. Specialty Boards, ACGME ADS and others).
  • Final advisor to trainees for leave and Board requirements.
  • Oversee and Direct Service Coverage
    o Oversee creation of core surgery resident rotation schedule for Department of Surgery, including absences such as vacation and required attendance at events.
    o Counsel faculty. PD, APDs on service coverage issues as they arise.

  • Evaluation Processes
    o Collaborate with PD, APDs and POA in development of program evaluations that measure resident performance, faculty performance, educational content of rotations and the overall program. Ensure evaluations are written and updated in
    ACGME competency-based language as outlined in the Program Requirements.

  • Ensure distribution and completion of graduate follow-up survey; ensure data is maintained in data base.
  • Financial Management:
    o Understand and manage financial aspects of program, including understanding cost of a trainee (salary benefits, CBA costs and other associated costs).
    o Understand allocation agreement for program, including FTE at each site. Advise and recommend allocation changes to PD through the GME Position Allocation Committee (GMEPAC).
    o In coordination with Administrator of Education Division, plan, expend and monitor the General Surgery Residency Program.
    o With Department staff and GME office, oversee appointment and payroll.
    o Manage staff costs, including salary and other compensation changes.

    Management and Supervision of Staff = 20%
    This position oversees at least 3 FTE, including a Manager of Program Operations; a Program Operations Analyst and a Program Operations Specialist. There may be other positions that will report to this position over time.
  • Reviews staffing needs, and in consultation with PD, advocates for new or revamping positions as necessary.
  • Hires, supervises, trains and provides support and evaluation of General Surgery Residency staff as outlined above.
  • Ensure appropriate professional development and training opportunities for staff.
  • Provides regular feedback and takes performance improvement action as necessary.
  • Provide leadership and teambuilding to the group.


  • BA in Education, Business, Communications or other relevant field.
  • 3 Years' minimum experience in academic education programs or equivalent education/experience, evaluated on a case-by-case basis.

    Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.


  • Advanced proficiency with Microsoft Office applications.
  • Strong project management skills.
  • Must effectively lead a team and exhibit leadership skills and
  • Exhibit strong EQ and effective active listening skills.
  • Able to actively problem-solve, knowing when to solve, delegate or escalate.
  • Excellent at goal setting, time management and meeting deadlines.


  • Experience managing a team.
  • Demonstrated knowledge of Graduate Medical Education (GME) processes and tools.


  • Work some evenings and weekends, particularly around recruitment and onboarding seasons.
  • Hybrid telework possible with 2-3 days on site; 2-3 days off-site.
  • Attend UW GME educational meetings (e.g., GME 101/ 102, Program Administrator meetings, monthly brown bags, and Program Director Development Series (PDDS) sessions).
  • Attend annual APDS/ARAS national meetings to ensure current knowledge of ACGME policies and procedures.
  • Become member of ARAS and join national APDS listserv to ensure collaboration with national colleagues on important issues.

    Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
    Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .

    Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or .COVID-19 VACCINATION REQUIREMENTEmployees of the University of Washington are required to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.

Keywords: University of Washington, Seattle , ASSISTANT DIRECTOR GENERAL SURGERY RESIDENCY PROGRAM, Executive , Seattle, Washington

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